Cirrus Insight vs Neko

RATING:

4.1

(109)

Cirrus Insight has 109 reviews and a rating of 4.14 / 5 stars vs Neko which has 14 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (109)
4.3 (14)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 15, 2023
June 2, 2020
Pros/Cons
  • Pros

  • Which is a system that all our Reps already used. We love how it can create an event or task right there in Gmail.
  • I liked how granular the analytics reporting is from a very early stage. It's easy to navigate quickly between intervals to show different growth.
  • Cons

  • Customer support is terrible. No training upon initiation.
  • No fault of Cirrus Insight; it is simply a suitability comment.
Read all user reviews
  • Pros

  • Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.
  • Of recent, the information about Corona Virus and keeping up to date with the worlds changes through the challenges of operating a business. The online help chat with quick turn around response.
  • Cons

  • Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle.
  • I dont use these and do these functions manually to avoid a higher subscription.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos