Versatility, Simple setup for developers

Learning curve is high to embed in the existing websites for functionality

We use Transact to take online payments and in person cashiering payments. They have extremely helped us in terms of managing compliance and processing payments. Their reports are customizable and provide us with all necessary data.

The product is easy for students to use and staff to find transactions and pull reports. I was not employed here for the entire initial integration, however, the part I participated in and subsequent additions went smoothly. Transact was extremely knowledgeable and helpful in walking us through and moving the integration along. They assisted with all questions and roadblocks we ran into.

We have a legacy (homegrown) system so it has been extremely difficult to integrate with most products. Any hiccups we had Transact was able to find a way for their system to integrate with ours or put in extra effort to try to trouble shoot with us. We do not have any complaints regarding our partnership with Transact.

There's a tiny bit of hope, that if you can use this software in the *simplest* scenario possible with old equipment, that you might have a great experience with CashNet. The front end users like this much more than our previous software--that is, when it's not errorring out and causing them to do the "three daily reboots"... it's a thing.

The support personnel are the best thing about this company. But that's not saying much, there's just a lot of other things to dislike more.

The best way I can summarize this product's biggest shortcoming, is to give an example. There is a part of the setup where it asks you to insert the driver software disk into the A:\. I could go on and on about how "bolt-on" (to literally decades old fundamental code)...

Billing by email rather than mail, acceptance of credit card payments easy import into our legacy system.

We did not implement real time due to difficulty of setup (legacy system) and cost.

We use the Common Application for all of our undergraduate student applications and thus also use CashNet to handle our deposits. Whenever there has been an issue, which is rare, CashNet support is quick to fix the issue. They also are very proactive in making us aware of when there will be an outage and when that outage is complete. It's nice to have something reliable and autonomous in such a tumultuous professional setting.

I can't say there's anything I dislike. I'm not our Administrator for this software, so I can't speak on ease of configurations or communicating when we want to stop taking deposits, but I've only ever heard good things from our Bursar's office.

What I like most about CASHNet is that I'm able to easily rectify a mistake that my cashiers have made. In other workplaces, it was a bigger effort to reverse transactions and to balance at the end of a shift. CASHNet has a very simple process and gives access to several different reports that break down the gains and losses.

It has an outage of some sort at least once every other week during business hours. When we are using it to conduct payment services to students, it shuts down our entire cashiering process.

Overall, despite its many features displayed at a given time, Cashnet is easy to use and learn. It’s functional and simple enough for our team to understand.

This product is easy and simple to use. The features are straightforward and processing payments is as easy as three clicks.

What I like least about this program is that there are a number of features to it that are not very organized, or aesthetic on the website. Maybe it looks too “messy” at times.

Very positive!

All of the features it provides our students in one easy location.

The credit balance display. I had to turn it off. Would love for it to be presented per term, like the debit balances.

Our institute had used this vendor for many years but with passing time the newer technology requirements made it a bit cumbersome.

easy to use, easy to setup

hard to upgrade. and didn't offer the abilities required by our institutions BURSAR

Overall I liked the product's ease of access. The features were simple to understand and could train the staff quickly who've never used this software before.

When I was working in college, we used this software. It offers great user friendly inteface to handle the deposits made by students. There are constant updates on the backend but the support staff is good and they notify well before the deployment.

Overall I'm satisfied with the product. If I've to pinpoint one least attractive feature then I would say there are constant updates in the business hours. Had the team work on outages in weekends or in non-business hours, would be helpful.

Easy to use and integrate with other systems.

No cons. Liked everything about the integrated payments.

Ease of use and functionality.

When I studied at UCLA in 2013 a form of CashNet was what was implemented on our school website/portal. CashNet is very easy to use for those who are making payments. I have never had issues with paying for my tuition or other costs while studying in college. Adding my payment accounts was never an issue and the site always felt secure.

What I liked least about the software was how plain it was. However, this could be so that the software was easy to use and cut straight to the point of the software's intended use.

Centralized processing is streamlined and critical to timely efficacy.

Support is outstanding. Questions and issues are addressed quickly and correctly.

The Reporting tool is lackluster and awkward, but logical once you get used to it.

So easy to use, it helps even the most unknowledgeable financial minds come out with a balanced report. I really enjoy this Higher One product as it is linked with a refund card used for campus transactions. The integration is effortless and it helps to get the students their funds in a timely manner.

What I like least is the User Interface. It seems outdated. It is a great product. It seems to be lacking in UI and intuition in usability.

Easy payment processing either in-person or online.

Timing for cut-off and reports can be off, since they are East Coast and we are West Coast.

They are are able to provide the function we need at the price we can afford.

This filled our need of allowing a safe and secure way for our students to pay for their tuition online.

They have been telling us for years but still are not fully P2PE compliant making it a headache to make sure we are still PCI compliant.

I like that it tracks payment going years back and I can search them by item code, payment type, user or date and find the information I need

It crashes at least once a week. Customer Support is very helpful in getting it back up

I love how I can use literally any form of payment like wire transfers or credit memos and it’s tracked just as efficiently as cash or cards. So smooth!

I have run into the system freezing up and crashing.