Sawyer

RATING:

4.5

(302)

About Sawyer

Sawyer is a cloud-based camp and activity management solution that offers booking and scheduling services for children's after school class providers, camps and events. The solution also offers an online marketplace, where parents can register their children for semester programs and camps. Key features include online registration, an online payment gateway, a parent portal and student management. Camp and class providers can take booking orders on their website by embedding the Sawyer widget. Once a booking is initiated by a parent, details of the order can be tracked on an online dashboard. The solution also offers an online payment gateway allowing partners to add classes to a virtual cart and checkout. Besides class booking, scheduling and online payment management...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Sawyer Pricing

Sawyer offers a pricing plan to fit your business.

Starting price: 

$109.00 per year

Free trial: 

Available

Free version: 

Not Available

Sawyer booking
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Sawyer Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Sawyer

1 - 5 of 303 Reviews

Michelle

Non-Profit Organization Management, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Sawyer has made my life easier!

User Profile

Ara

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Very easy to use and adds a professional look to my website

PROS

1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business. For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome. 2. Very easy to use! All what can be done in point #1, is very easy to set up! 3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.

CONS

I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone. But other than that, I love this!

Mary

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Management at it's best

Great! The help desk reaponds quickly and it has added a new layer of usability for my clients.

PROS

Easy to use Cost effecrive Customer service

CONS

Add ons dont always line up with what we need

Reasons for switching to Sawyer

Weshare doesnt fit with the camp structure. The customer aervice was lacking.

Elizabeth

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2022

Very poor and confusing reporting system!

Exhaustingly Bad! It has made my administrative work FAR MUCH MORE DIFFICULT than doing them myself. If you client body is small like 20-40s , Sawyers is fine. If you are like us with hundreds.. I HIGHLY recommend you to look elsewhere.. I have switched to Amilia, a far more robust software. I was 15+ system level developer, and my partner was a Microsoft SQL expert. Looking at Sawyers report service, we both must regret to say.. it is far from prime time. It is ok for a shop with 30 some students. Not for us. We have over 200 students (still considered being pretty small).

PROS

calendar review for daily activities. This is very helpful for ONLY daily operation - like the front desk staff to do quick look up.. But, by far not for the administrator, me.

CONS

Report becomes unusable when students sign up for multiple classes! It puts ALL dates into a single cell in the report, in various order. Asked support to look at it.. Nothing can be done about that. So, I had to go through EVERY student who has signed up for more than one week to figure out. Reports with mismatched headers. e.g. DOB as the header, but it is actually something else like email address. Half of them are mismatched! To say unacceptable is an understatement. I was told it was some customization issue??? No form of customization should render such a fundamental error. This clearly indicates very sub-par software. No proper auditing. .. cannot explain why a balance showed discrepancy.. the only reason I got was " someone must have changed it." The administrator again simply insisted that made assumption it was us, or the client making the changes. No auditing info for accountability! An unacceptable excuse! This tells me this is ot an adequately built software. I would be ok with it if the administrator did recorgnize the error and committed future improvement! But they seemed to be content placing the blame on us, or the mysterious someone!!! Missing one of the most fundamental reporting features: Cannot generate a report of scheduled classes unless at least one student is already registered? But, I have to manually check one by one! It would be ok if you have 10-20 classes, not 40+ like us.

Vendor Response

Hi Elizabeth, We're sorry that Sawyer wasn't able to meet your reporting needs. We work with organizations of all sizes to power their registration including franchises, non-profits, and schools in addition to smaller businesses. We continue to evolve our products because of critical feedback like this and thank you for taking the time to share it with us. We loved getting the opportunity to work with Storming Robots and wish you all the best in your future success.

Replied July 2022

Emily

Music, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

The best option out there - just be ready to pay a higher rate!

PROS

Sawyer is the best tool in the game - I’ve tried them all from Square to Activity Hero, and this tool is the most streamlined and easy to use. Customers appreciate it and I can build kid-centered client accounts, robust scheduling and semesters, and easy checkouts.

CONS

By far the most expensive tool in the market and there was no free trial or setup window so the expense began before I had enrollees.