Totally satisfied from the services provided by BusinessBid

Request for proposal, how easily you can build your RFP and assign the suppliers, make them respond to your RFP

Maybe the workflow should have more dynamic options

We reviewed BusinessBid alongside two other US-based software providers. BusinessBid had the most compelling demo, provided the greatest level of responsiveness, and very importantly provided the least "pressure-y, car salesman" sales pitch. From the start they presented themselves as a company worth partnering with.

The team at BusinessBid is incredibly responsive and has made me feel as if we have a dedicated concierge assisting us with implementation. The software is simple to use and loaded with features. We sourced this software specifically for running reverse auctions but the supplier management and RFP tools are equally capable. It's extremely intuitive and easy to get suppliers onboarded and ready to participate in auctions. It's realistic to expect that you can onboard the software on a Monday, invite suppliers on a Tuesday, run a couple practice auctions on Wednesday for the benefit of the suppliers, do the real thing on Thursday, and take Friday off!

I haven't encountered any cons. The price is fair and the overall value proposition is lightyears ahead of other providers.

BusinessBid was a pleasure to work with. At the time I reached out, their platform did not offer what I needed but they were willing to spend time and understand what I needed and delivered quickly. Not only did they deliver quickly, but they helped train our suppliers and users, created manuals and actively participated in the RFP process throughout to ensure any hiccups were addressed promptly. Their service was excellent.

This software allowed me to issue a large scale raw materials RFP comprised of over 1200 raw materials and 55 suppliers with minimal training while reducing my workload considerably. BusinessBid really worked with me to understand what I needed and customized the platform almost exactly as I needed it.

The platform sometimes requires too many clicks to get to a certain page or place but frankly, that's based on what we collectively designed and can always be improved upon later.

Very fast, robust team. They helped me scale the business.

The client and supplier interactions are very easy.

Nothing much that i can write about at the moment.

We are using Business Bid to raise and fulfil requisitions. It helps us to streamline the process from the moment when a request is raised to approval my management to the request fulfilment by procurement department.

The software is very easy to use, all users have learned quickly its functionality. The integration with our process was relatively easy and smooth.

From time to time we face needs for the functionality improvements and Business Bid team assist us promptly with it.

it is good

Easy use and convenient product which allow us to use frequently.

still few additions may make a superior product and value added

Their support team is very cooperative as they offered custom solutions for some of our company process issues. The good thing is they are still adding more features to the tool and the existing user don't have to pay extra for new features.

I helped my company to choose and implement this tool for our procurement process. Initially, we use basic parts like generating RFQ and RFI but later we were amazed by how easy to organize our supplier and products database in this tool. They have more advanced features like Auctions and invoicing but we never used them.

I think there is still a lot more they can do with their tool, especially if they should build a mobile app for it. Right now I think there is no easy on click integration available with other tools, especially with any accounting software.

Service, coordination and response time.

Noting to be mentioned, they are very good

Ease of use and customer support , and quick responsiveness

Does not have spend analytics module , this should be developed to support procurement staff

This is great experience, and we are very thankful that we started Businessbid as this really eases our work.

There are a lot of things that we love about Businessbid. You can obtain the most competitive price without any hustle and can generate a report in just one click away. Also, the after sales support is always very helpful.

There is nothing that we don't like about this platform as they made it as per our requirements.

Great

Its user friendly and easy to learn. Helped us with our delivery system streamlining.

Anyone can make changes any time without admin approval

We are very happy with the kind of support they gave and are continuously giving. They have experienced procurement professionals who are helping us in making strategies along with the software. So far it's been a great experience and we are looking for many more years of partnership ahead.

Earlier our process was more manual and now we have automated our entire procurement software from BusinessBid. The Team at BusinessBid demonstrated professionalism throughout the process. They understood our challenges and helped implementing exactly what we needed. Implementation, including training, was smooth and didn't take lot of time and efforts.

We have not come across any significant issues as such till date. If we face some minor issues, mainly understanding / clarification related, the support team helped us in resolving the same immediately.

User Friendly, Value for money, Good Support on requirement

Flexibility should be better, Better online & training support with materials.

Easy and friendly to use Grest tool to support in cost optimization

Nothing major so far we haven’t experienced any issues