All Cargobase Reviews
1-24 of 24 Reviews
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Cristian
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
USER's OPINION FOR CARGOBASE
Shipments are done much easier. Tracking of shipments are much easier. The software itself is easy to use. Overall, I'm glad I managed to be able to use Cargobase. It saves a lot of manual work.
PROSAll informations about a specific shipment are under a shipment ID (therefore in one place), which is much easier to find, instead of reading 10-20 e-mails. Also, the customer support is untouchable, with full and quickly support.
CONSI didn't like the parcel shipments segment. There are automatical quotes for a shipment and you cannot contact any person (from parcel) on Cargobase and you'd have to switch to e-mail. Also, if any of the fields are not completed correctly, you don't receive quotes and you don't know which are the incompleted fields that require a specific parcel forwarder to quote.
Edson
Automotive, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
Cargo Base in my routine
• Reduce the time the approvals. • The user can check the process about request approvals and sometimes the tracking. •I think that CB need to improve other report where the information cross about the invoice for carrier, the QR that the user selected the QR that we not book and the first cost and final cost
PROS• Is very easy to use is very friendly. • You can use for any device. • You have the support 27/7. • CB sometimes can help to do some modifications in order that your company can has the control
CONS• I think missing some work instruction on the platform. • The updates for the prices are not reflect in the final amount and this is a very important point. • The app into the cell phone does not work very well I prefer open my search engine and do my activity. the manage cost per user
Reason for choosing Cargobase
frendly
Kim
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2021
Cargobase - User Friendly
Cargobase is a useful tool to compare rates and transit times. Helps save money and time.
PROSSoftware is easy to use and saves time.
CONSWould like to search system by Shipper name.
Janet
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Robert Bosch CeaP review
We use Cargobase mostly for tendering expedited or non planed services and we are saving time and our tracking and communication with carriers are just perfect. I would highly recommended.
PROSCargobase has been a perfect ally for us. We are in the middle of launch process and with all this COVID-19 situation transportation market is a complicated field but with Cargobase we can find the solutions we need in the perfect moment.
CONSThere's no complications or failures in the process.
Angela
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Cargobase
Overall, I would say cargobase has been a big help in me doing my job. It allows me to clearly see the transit time and the cost of each shipment before selecting the freight forwarder.
PROSI like how it can be altered to each customers needs. I also like how it is very self explanatory, not a lot of instructions are needed.
CONSI do not like the multiple screens, I would like to just scroll down one page. I also think it is very slow, no matter what computer and what ISP I am using.
Orit
Semiconductors, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Logistics comodity business manager
Working with them for about 1.5 year already. Implementation was simple, training to requestors was beneficial & overall users are satisfied with this solution for finding the best spot buy for their designated shipments
PROSEasy to use, to operate, for both customer's side & vendors.
CONSthe fact that its more hard to control/ audit the quality of the quotes, meaning that system allows vendors to quote only partially (i.e. PTP) even if the requester asked for full DTD quote & therefore - the award can be based not all real complete figures.
Gregorio
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
CB for Continental Automtive use
is our daily tool to get our material on time from Plant to customer.
PROSIs a great software that ease our daily tasks to get expedited quotes from all around the world
CONSComputer software is great and easy to use, but there is a lot to work on the to go app, primary on being able to submit quotes
Humberto
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Cargo Base - SFA
Help us to improve the timing and financial impact for any operation.
PROSIs very intuitive and easy to understand.
CONSSometimes the analytics section isn't some much clear.
Vendor Response
Hi Humberto, thank you for taking the time to leave us a review. We're happy to hear that you like the user-friendliness of our platform. Regarding your suggestion for analytics, we'd love to hear your thoughts! Please drop us a message at: support@cargobase.com
Replied October 2022
steve
Machinery, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Sulzer Water Business review
Very good platform and customer service is always quick to reply/action
PROSEase of adding consignments for competitive tendering without needing to send separate emails to freight forwarders. The platform works well for searching on past entries and generally tidies up the process overall - which would otherwise be done more manually
CONSFreight forwarders do not update their shipments on the platform (not Cargobase issue).
Vendor Response
Hi Steve, thank you for taking the time to leave us a review. Glad to hear you love the simplicity and visibility our platform provides.
Replied October 2022
Evelyn
Logistics and Supply Chain, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2022
Great tool but needs to standarized
lately there is no much offers but users don't know current avaiability situations and wait to much to get a quoate.
PROSEasy to select options, but is very slow.
CONStiming to send approvals is awful, every time we have a good option we have to wait because of the blocking of having 4 options.
Vendor Response
Hi Evelyn, thank you for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of the platform. Regarding your suggestions about the approval setting, please send us an email at: support@cargobase.com We'd love to hear how we can get that right for you!
Replied October 2022
Cynthia
Oil & Energy, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great SQT
Being the link between Cargobase and our plants worldwide has been an easy task, Cargobase personnel is friendly and always willing to help out with our requests and needs. Even going beyond the services we initially requested.
PROSEasy to use, friendly, good reporting and easy access to information.
CONSUnfortunately for the Americas replies are not so quick due to the time difference. But we always get one.
Arturo
Automotive, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Tool for shipments decitions
great and easy to use and take decisions to books shipments.
PROSEasy to understand and very lean for all kind of shipments
CONShis movil app is not so lean as his web page.
Marian
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent service
It is ease to use for all the users ……..
CONSa lot of new actualization without previous communication or training
Alfonso Augusto
Automotive, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
I like cargobase
I really like it ;D
PROSTo track old shipments and get shipment documents like AWB, Commercial invoice, packing list and to get rates!
CONSThe mobile app is not good enough, many information is missing
Vendor Response
Hi Alfonso, thank you for taking the time to leave us a review. Glad to hear that our tracking, invoicing and rate management feature help with your day-to-day work. Regarding your suggestion for our mobile app, we'd love to hear your thoughts. Please drop us a message at: support@cargobase.com
Replied October 2022
Michael
Automotive, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best customer service I found so far
In addition to the very easy to understand and use platform the support team from Cargobase is fast in responses and the quality of following up requests is outstanding.
CONSnothing what I don't like so far. Cargobase has always considered our needs and adjusted the software.
Hassan
Oil & Energy, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2021
Tracking and Invoicing
RFQ and copy shipment and attachments....
CONSI don't like not abling to attach a file after making an RFQ, could be a provider requested extra details of shipment, not necessarily changing RFQ weight and dimensions.
Cristina
Automotive, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Cargobase fits our needs regarding spot freight requests
Optimal prices for spot shipments, short time solutions
PROSTransparency of quotes, statuses, real time freight ordering processes
CONSMissing automatic connection with Parcel services providers
Kamil
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
a good tool for choosing urgent shipping
generating savings, a good tool for choosing urgent shipping
CONScarriers who were not selected contact me
Vendor Response
Hi Kamil, thank you for taking the time to leave us a review. Glad to hear that you had a good experience for urgent shipments. Regarding the setting of carrier selections, please contact our Customer Success team at: support@cargobase.com. We'd love to get that right for you!
Replied October 2022
Lori
Logistics and Supply Chain, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Vitesco Cargobase
I'm happy with it.
PROSOne place to enter shipments. Easy fast.
CONSTraning for carriers on biding and Invocing.
Vendor Response
Hi Lori, thank you for taking the time to review. Glad to know that you enjoy the ease of use of Cargobase.
Replied October 2022
Sofia
Automotive, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great tool
It´s easy to use, is a good tool to compare prices between different suppliers but same service.
CONSTo provide to the customer the opportunity to rate the suppliers service .
Eveline
Cosmetics, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
Cargobase
What I like most from Cargobase is that I can have a consolidated rate in 1 platform. Easy to refer to old quote for some past comparison.
CONSSo far I yet use the reports yet therefore counted as least like until I try it in the future.
Vendor Response
Hi Eveline, thank you for taking the time to leave us a review. We're happy to hear that you enjoy our centralised, single-screen solution.
Replied October 2022
Yao
Automotive, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
Good platform for urgent shipment
N/A
PROSEfficient platform for premium freight to get quick response from the forwarders
CONSPlatform need the user to manually input contact information every time
Vendor Response
We are glad to hear you like the platform. Our team is working hard to find more smart ways to limit the time spend on data entry, you can already use the shipment duplication feature, address and contact book feature to minimize doing repeated data entry.
Replied February 2019
Nury
Automotive, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
CB is a good tool
Good application
PROSeasy to get a quote from different carries
CONSselect mora than 6 carriers if there is something related air freight
Philip
Automotive, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
CargoBase Review
Excellent
PROSEasy to use and not too many items to complete. Great quoting system and communication
CONSHaven't found any flaws yet. I will let you know if I do
Vendor Response
Hi Philip, thank you for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of Cargobase software.
Replied October 2022