Hi Ryan, Thank you for taking the time to share your positive experience with Clarus WMS. I'm so glad to hear that you had a fantastic experience with our team and that our system was able to meet your expectations. At Clarus WMS, we always strive to provide our customers with the best service possible, and it's great to know that we were able to be responsive, flexible, and advanced in meeting your needs. Your feedback is much appreciated and serves as a reminder to us that we're on the right track. Thank you for choosing Clarus, and we look forward to continuing to provide you with top-notch service. Best regards, Craig at Clarus WMS

Replied February 2023

Thank you for taking the time to share your experience with Clarus. We're thrilled to hear that our software's UI is unfussy and user-friendly, making it easy for your team to get up to speed quickly. We take pride in providing top-notch engagement and support to our users, and we're glad that our senior team was able to assist you throughout the implementation process. We appreciate your feedback about the need for more integrations with tools like PowerBI and Zapier, as well as the need for more configurable reporting and labeling. Our team is always looking for ways to improve our software, and we're actively working on expanding our integrations to better suit our users' needs. We also appreciate your feedback about the side menu, and we'll take it into consideration as we continue to improve our software. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management processes in the future.

Replied April 2023

Hello Paul, Thank you for taking the time to share your thoughts with us. We truly value feedback from our users, and we're eager to learn how we can make your experience even better, aiming to elevate that 3-star review to a stellar 5-star rating. I'm excited to inform you that we're currently in the process of revamping our reporting feature, and enhancing the overall usability of our system is a top priority for us in the first quarter of the year. Keep an eye out for the upcoming update in January; we think you'll be pleased with the improvements! If you have more specific insights or suggestions, please don't hesitate to reach out to me personally. I'd be delighted to schedule a brief 5-10 minute feedback call to delve deeper into your thoughts. You can reach me at craig.robinson@clarussoftware.co.uk. Best regards,

Replied November 2023

Thanks for taking the time to review Clarus. We're pleased to hear that you find our software really user-friendly, simple, and effective in all areas, and that the overview screens make for quick system navigation. It's great to know that our support has been helpful in training, and we appreciate your feedback on PI cycle counts. We understand your concerns about user/audit tracking and the inability to see who/when an SKU/setup has been updated. Our team is always looking for ways to improve our software, and we're actively working on addressing these concerns. We appreciate your feedback on our support team, and we'll continue to work hard to ensure that our team is effectively addressing your queries and problems. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.

Replied April 2023

Thanks for your feedback. We're sorry for the inconvenience caused. We'll consider your suggestions to improve the features in the future updates. Our team is working on the automatic hold on stocks issue. Thank you for choosing Clarus WMS.

Replied May 2023

Thank you for sharing your thoughts on Clarus WMS! We're thrilled to hear that you find it easy to use and effective. We've noted your feedback about reporting, and we're actively working on making it even better. We understand the importance of formatting and sharing reports, and we're committed to improving these aspects for a more user-friendly experience. Your input is valuable to us, and we're here to support your warehouse management needs. If you have more suggestions or specific requirements, please don't hesitate to reach out. We appreciate your partnership!

Replied November 2023

Thank you for sharing your experience with our product. We're glad to hear that you find the real-time visibility intuitive, but we're sorry to hear that you're experiencing some difficulties with the functionality. We appreciate your feedback regarding the fields and templates, sorting reports, and duplicate PO's. Our team is always working to improve our product and make it more user-friendly, and we will take your suggestions into account as we continue to make updates. Thank you for choosing our product and for providing valuable feedback.

Replied May 2023

Hey there! Thanks for sharing your thoughts. It's great to hear that the goods in and order traceability features are clear and helpful, with real-time visibility. I understand the search features can be tricky, and rapid navigation between orders could be improved. But it's fantastic that the system provides better independent access to order traceability. If you have more insights or questions, feel free to share. We're here to help!

Replied May 2023

Thanks for taking the time to leave us a review! We're excited to hear that you're finding our software easy to use, with clean graphics and a straightforward layout. We totally get what you mean about scheduled reporting being a bit limited and needing to request additional reports from our support team. We hear you, and we're constantly working to improve our platform and make it even more awesome for our users. So please don't hesitate to reach out to our Clarus Support team with any requests or suggestions you may have - we're all ears! Thanks for choosing Clarus, and we can't wait to keep making your experience even better!

Replied April 2023

Thank you for taking the time to leave us a review. We're thrilled to hear that you find our software very user-friendly and easy to navigate, making it great for everyday use. It's great to know that our efforts to create an intuitive and user-friendly platform are paying off for our users. We're delighted to hear that you have no complaints about the layout of the system, and that you find it great and very easy to use. We'll keep working hard to maintain this level of excellence and provide you with the best possible experience. Thanks again for choosing our software, and we hope to continue to serve your needs in the future.

Replied April 2023

Thanks for taking the time to review our software - we're thrilled to hear that you're finding it easy to use and flexible, with access to comprehensive APIs that make integrating it with other tools a breeze. We understand your frustration with the lack of comprehensive stock taking functionality. While this feature isn't currently available, our team is always looking for ways to improve and add more value for our users. Rest assured that we're taking your feedback seriously and will keep working hard to make our software even better. We're glad to hear that you've had a reliable and efficient user experience with our software, and that our support team has been able to provide you with excellent assistance. We take pride in offering top-notch support to our users, and we're committed to being there for you whenever you need us. Thanks for choosing our software, and we look forward to serving you in the future!

Replied April 2023

Thank you for taking the time to share your experience with our product. We're happy to hear that you find the program relatively straightforward to use once you understand it. However, we apologise for any inconvenience caused by the lack of integration believe me, we are working on some exciting changes to this area as well as our overall UX. Our team is always working to improve our product's usability and user-friendliness, and we appreciate your feedback as it helps us identify areas where we can improve. If you have any additional suggestions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing our product.

Replied May 2023

Thank you for your feedback. We're glad you find our platform flexible and enjoy the live transaction view. We apologise for the inconvenience caused by the inability to set your own view and the lack of the feature to show the sum of stock quantities. We'll consider your suggestions for future updates. We'll also take note of the issue you experienced with the column labels moving when scrolling down in the stock view. Thank you for choosing Clarus WMS. We appreciate your business and value your feedback.

Replied May 2023

Thanks for leaving us a review - we're happy to hear that you're finding our software user-friendly and appreciate the ability to have multiple windows open at the same time. However, we're sorry to hear that you've experienced slow loading times and crashes when looking at multiple lines. That's definitely not the experience we want our users to have, and we understand how frustrating it can be. We take this feedback seriously and our team is actively working to address any performance issues and optimise our software to ensure that you have a seamless experience. Thanks again for choosing our software, and please don't hesitate to reach out to our support team if you have any further feedback or issues.

Replied April 2023

Thank you for taking the time to review Clarus. We're thrilled to hear that you find our software very clear and self-explanatory when using. It's great to know that our software has been easy for you to use without any downsides. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.

Replied April 2023

Thank you for your positive review of our WMS! We're thrilled to hear that you found it easy to use and effective in your work. We appreciate your honesty in saying there's little you don't like about it. If you ever encounter any issues, please don't hesitate to reach out to us for assistance. We value your business and look forward to continuing to provide you with an excellent experience.

Replied February 2023

Thank you for taking the time to share your feedback with us. We're thrilled to hear that our product has made your job easier and more efficient, and that our customer support team was helpful. We appreciate your suggestions for additional functions and will keep them in mind as we continue to improve our product. We apologise for any inconvenience caused by the inability to amend once sent, and we'll work to address this in the future. Thanks again for choosing our product!

Replied May 2023

Thank you for taking the time to review Clarus. We're pleased to hear that our order picking process and safety processes have been helpful in minimising potential mistakes, and that our goods in/out features have allowed you to keep control of your stock. We appreciate your feedback on the learning curve associated with a new system, and we're glad that our experienced team was able to help implement the system as a core part of your business. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.

Replied April 2023

Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciate the capabilities of our pick operations. Your input on adaptors and the direct link to automation, Voice pick, and AGVs is invaluable. We're continuously working on improving our features and will take your suggestions into account.

Replied September 2023