Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas

Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness.

I haven't run into problematic issues while implementing or using this software

This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.

DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.

I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.

The ability to route and call customers makes for easy scheduling.

sometimes it hard to a clear picture on when improvements will be made.

Increased efficiency, less overtime, less fuel used. We know where our truck is at all times. We were able to provide proof that our truck did not cause damage to a building because of the GPS feature.

We use this to route our delivery truck each morning. We have been able to make more deliveries and use less fuel and labor because of the increased efficiency.

Some initial bugs with the ipad interface. Works best on non-apple products.

We use it to track the dozens of different deliveries handled by several different delivery teams who utilize DT

The ability to track ongoing deliveries and the route. The upload of pictures and receiving the signed PODs.

I didn't like that the disclaimer doesn't seem to be auto enabled. Printing PODs also don't seem to have the headers of each delivery company in the 360 version. However these are minor issues and can be resolved

Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry.

Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business.

Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the.

Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software.

Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software.

Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway.

Bob and the support staff there are excellent to work with.

simplifies much of what is done in the office, displays a real time image of what is going on, and the support team are excellent, always helpful, and best of all you don't need to call them often.

wish there were more tutorials on it, the help menu is clear, but like to be able to refresh on parts that are not used that much

everything fine. it can work with minimum speed of internet and fetch better reports and MIS for good quality of data.

working step are fully easy to use. mostly like the track and dispatch system. i request you please update it with google maps.

Customers appreciate the experience given by this product. Amazing field service updates, know exactly when your rep is supposed to arrive on location . The automation and emailing work pretty well also.

I didn’t notice any features that were less than desirable with this product thus far. You definitely need it in your toolbox

Desde que lo estamos utilizando, hemos crecido sustancialmente en nuestra operación

Debido a que somos operadores logísticos, la visibilidad en tiempo real que le da a nuestros clientes de cada uno de sus servicios, disminuye considerablemente la incertidumbre que trae consigo cualquier servicios que efectuamos para un cliente

Nuestros cliente nos piden mayor personalización de sus envíos y eso en algún momento ha sido un poco lento para reaccionar

Software muy intuitivo y fácil de usar, el impacto que tiene en nuestra operación logística y en nuestros clientes es notable

Fue muy fácil de implementar, en tan solo una semana ya estaba implementado. Nos está ayudando a aumentar la tasa de pedidos entregados y a mejorar la comunicación con nuestros clientes.

Como comentaba mas arriba, fui atendido por un encargado de mi cuenta que resolvió todas mis dudas.

espectacular ! de inicio hasta el dia de hoy

adaptanilidad a traves de los años ! funcionalidad

todo ha sido bueno, podria agregar kpi de aperturas de correos

llegue a ofrecer esta idea de crecimiento de control operativo a la gerencia general y los resultados que logramos fue tener más eficiencia operativa, claridad de tiempos, ahorro de costos, control de choferes, satisfacción/o insatisfacción de clientes y desviaciones, en resumen buscaba control y logramos una gerencia estratégica con una herramienta de primer mundo operativo.

es un planificador de amplia visión (camion, chofer, ruta, producto, evidencia, seguimiento) todo en uno y lo más importante es que ves las desviaciones por cliente y esto es valioso para las retroalimentaciones de los clientes internos del proceso.

hay un detalle que surge al inicio en la configuración de las sabanas de información, pero esto es debido a la manera de ordenar y de caracteres del software, en si algo natural.

Un trabajo único, no hay queja y se ha convertido en un aliado de nuestras operaciones diarias

Facilidad de Atención, fácil de utilizar

Hasta el momento solo el costo de notificaciones de Whatsapp

Genial, lo mejor para el control de la última milla!

Es fácil de usar, rápido y confiable; además de tener toda la información en tiempo real.

Faltan reportes para analítica de datos.

En general ha sido una experiencia positiva que me ha permitido sistematizar la entrega de pedidos y poder rutear de una forma mas amigable

planner pro es facil de usar y es intuitivo Last mile funciona perfecto, me permite hacerle seguimiento a mis vehiculos y a los pedidos.

el algoritmo de planner pro a la hora de hacer la ruta creo que tiene oportunidades de mejora.

Buena, si con algunas observaciones,ya que, podría mejorar en la entrega de información

Es sistema de optimización de rutas, la.planificacion y control de despachos

Lo poco amigable para ingresar datos, por ejemplo cuando tratamos de cambiar dirección de clientes

Puedo gestionar mis entregas con la seguridad de poder hacer seguimiento en tiempo real en cualquier momento

En algunos casos escoge rutas que quisiera poder modificar para mejorar tiempos