All FarEye Reviews
1-14 of 14 Reviews
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Rahul
Consumer Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
best option for tracking your fleet & optimize route
best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit
CONSno cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited
Reasons for switching to FarEye
found it more convenient and accurate, can say best in class technology
Pasala
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Last mile delivery app
Ontime delivery percentage is at 95%
PROSIt's features and support which helps for last mile deliveries very effectively
CONSneed to Keep up the resources to handle to support business needs
Reason for choosing FarEye
features and support
Vendor Response
Thank you for the review.
Replied March 2020
Guni
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2016
Mara Xpress
We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation. There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention. Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.
PROSquick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.
CONSThe process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria. We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.
Nitin
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Awesome Product
Ease of usage and almost Nil manual data inputs
CONSSome times integration with our company software gets stuck
Khaja
Logistics and Supply Chain, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2020
UPS<>FAREYE
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
PROSThis software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.
CONSThere are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.
Vendor Response
Thank you for the review.
Replied March 2020
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process.
FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms.
CONSFarEye can be slower at times because of it's large scale
Komal
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Energetic team with great product
Experience with industry leaders helped us to implement the best practices along with the software.
CONSRecurring payment method has a monthly check and payment process. We would have prefered a one-time fee.
Vendor Response
Thanks for Review
Replied March 2018
Jaydeep
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Mobility platform for business operations
FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others.
Vendor Response
Thanks for review
Replied March 2018
Gaurav
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed October 2015
Best field service management software i checked
I liked the FarEye workforce management platform for service management. I had team of 90 engineers and all are now automated with the fareye application. I could configure my business process, design the automated scheduling process and even customize the mobile workflow. My field staff takes digital signature and payments. A real time software which gives live workforce tracking.
Anand
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
FarEye - Salesforce Automation
FarEye's mobility platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations.
Vendor Response
Thanks for the review
Replied March 2018
Rajesh
Health, Wellness and Fitness, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
FarEye feedback
easy to use by them, easy to carry with them, real time update facility.
PROSReal time tracking, demonstration by the team and continuously adding new features in the app.
CONSIntegration failures and less human touch
Reason for choosing FarEye
FarEye team, cost and availability of the team when implemented and nice behavior of the team. Always ready to listen and improve on the feedback.
Vendor Response
Thanks for your review.
Replied March 2020
Jeffrey
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed December 2015
Great field tracking software
FarEye is a great field tracking software with great features and tech support, they do setup and installation and also FarEye helps customers to use their software and provide training classes as well to understand and operate the software. And, software is very easy to use and operate. With great features like real-time tracking and monitoring, auto routing and auto-assigning etc. I am completely satisfied with the product and recommend others too to use it.
Vendor Response
Thank you Jeffrey to review us.
Replied December 2015
Sagar
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
FarEye for Last Mile Delivery
We use FarEye for our delivery operations - it gives us real time field visibility and live proof of service. The entire last mile takes place on FarEye and we are very happy with the team.
Vendor Response
Thanks for review
Replied March 2018
Avijeet
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
FarEye Technology
Very customer friendly and easy to use. High level of customization and solves most of the field problems
CONSNot much
Vendor Response
Thanks for review
Replied March 2018