All Gama Reviews
1-12 of 12 Reviews
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Noel
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Gama has everything you need.
Now we are giving an additional service to our clients, with the platform they have everything they need and they can quote in a few minutes. Our team works faster and more efficient, now doing the revision of the operations takes less time that before and we can download different templates, with the tracking information updated. We are starting to communicate less by email and phone with the clients, the idea is to do everything from the platform.
PROSIs the only platform, that has all the requirements that the logistics industry needs today. Its a great help for your team and han excellent tool for your clients, where they have everything they need from their operations, If they use the system everyday you should`t have any additional emails or phone calls from your clients.
CONSThe only 2 feature that I suggest to be added, is an option to send emails to all of your clients that are in the platform, now they have some customized emails but there should be an option to send any information directly from the platform. Additionally an option to manage your operations better, like cutomiced alarms and milestones, that will occur with some criteria added to the system. I understand that this options will be added to Gama soon, they are working on it.
Reason for choosing Gama
They are to expensive and complicated and they don´t give an option of portal for our clients.
Reasons for switching to Gama
Because the system is obsolete.
Vendor Response
Thank you, Noel. We appreciate your feedback and are working on your recommendations.
Replied July 2023
Sam
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
After years of testing, Gama is our preferred freight forwarding management software
Compared to what currently exists in the space of shipment management software for freight forwarders, nobody else compares to what Gama is doing. During our companies quest to find a software service to help our freight forwarding company become more virtual, we tested a lot of services. GoFreight, Magaya, Cargologik, Logistaas, and Freightools. We also looked into others that did not make it to our testing round. But Gama outperformed all of them during our test. I continue to get more and more excited with Gama and the features it offers with each day that I use it. Their development team is very hands-on and is happy to offer custom work at a very fair price. Unlike other apps we've used, it remains very clear that Gama's mission stays consistent, which is to always be improving and always offer a service that helps freight forwarders stay organized and help improve their business.
PROSGama's rate inquiry capabilities were the reason started testing their app. Needless to say, we are incredibly pleased. Our company submits a lot of quotations to customers every day. Before Gama, we tested a lot of other services, and always fell back on creating quotes in excel. This led to a lot of errors in rates and was tedious for our rates department. Other services in this space could not offer what we wanted, which was a way to submit a quotation, and have the customer be able to log in for their rate/booking and see their quotation via email and sharable webpage. From the moment a customer sees a quotation, then into the booking process, as well as the entire shipping process, their shipment stayd beautifully organized throughout each step.
CONSGama is still relatively software. It hasn't been around for decades like some of the archaic competitors that all employees seem to hate. But it is clear the developers are more focused on adding new features than they have time to provide documentation and guides of all the new features they are always adding. While this is not always a huge problem, as the Gama team is always eager to offer virtual training, it does make it hard at times. They lack support articles for the various features they offer. I imagine this will improve over time, but I usually learn of newly added features just by poking around the admin section and looking for new updates, and not via emails or announcements.
Reason for choosing Gama
Gama offer the most features for what we needed, had beautiful UX which help improve our image to our customers, and demonstrated a clear interest in always improving their software. This is a very difficult space to build software, because you need to know both software and the intricacies of supply chain. Most of the competitors are either great developers with a basic understanding of the industry, or experienced professionals with an outsourced team of developers. The CEO of Gama seems to be a competent tech person who knows how to build a team and has significant experience in logistics and supply chain.
Reasons for switching to Gama
I was not happy with the limitations and overall software of the previous company we relied.
Vendor Response
Sam thank you so much for your review. We have noted the "Cons" you identified and will work on them to give you a seamless experience.
Replied February 2022
Daniel
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Golden Bridge Gama
Gama allows us to interact directly with the customer and display our rates in real time. This deepens our customer engagement .
CONSImport rates still need more work. It's our impression that most forwarders use Gama for export
Reason for choosing Gama
Ease of use and the ability to have a customer facing portal, together with a Mobile App (iOS) was key to our decision process
Vendor Response
Thank you for your feedback, Daniel.
Replied November 2022
Shaizad
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Customer-centric portal for our logistics clients
5 stars
PROSease of use, ability to integrate via API, ease of customization, customized app for our clients,
CONSNot really sure what to write here, but only issue was the app took long to build... but once it was built.. it was awesome.
Reason for choosing Gama
most cost effective, speedy implementation (less than a week) vs others who were 14 to 16 weeks away, API capability
Vendor Response
Shaizad thank you so much for your feedback.
Replied February 2022
Aadil
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Ultimate Solution to digitalize Freight Forwarders
Awesome
PROSOne Click spot rates of all lines Complete shipment tracking Digitalized the future
CONSNeed to integrated with Rail road system
Reason for choosing Gama
Best GUI with complete solution for freight forwarders
Vendor Response
Thank you Adil for your feedback
Replied February 2022
Altaf
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
One Stop solution for Logistics and supply chain management
Best Tool found till now for Logistics and supply chain management with Complete Automation.
PROSUser friendly interface, Can be Customized to needs, interlinked with shipping line for spot rates and Real Time Tracking of your Cargo, Safe and Secure Document Management under 1 click, online release /submission of documents along with payment option to reduce human interaction.
CONSNothing as such found till date, Customer support is 24 x 7 catering to all concern and tech issues with Eta, self driven and qualified Team at service.
Mark
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A Freight Forwarding Must!
Ease of use, functions and ability to let customers manage shipments.
CONSThere is really nothing at this time I dislike.
Reasons for switching to Gama
Features and cost
Ghinwa
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
GREAT EXPERIENCE WITH GAMA
I highly recommend GAMA for their professionalism, expertise, and collaborative spirit.
PROSI had the pleasure of working with GAMA on a recent project, and I couldn't be more impressed. Their coding skills are exceptional, demonstrating a deep understanding of the technology stack. What sets GAMA apart is not just their technical prowess but also their ability to communicate complex ideas in a clear and concise manner. They consistently delivered high-quality code on time, making them an invaluable asset to any team.
CONSnothing , GAMA team are very helpfull and they are trying their best to solve any problem or issues
Azaam
Logistics and Supply Chain, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
One stop rate software
All quotes and costs are in one sheet. You don't need to have multiple log ins with different shipping lines and other biggest advantage is you can create customer portal and have your own logo.
CONSSome of the trade lanes are not available like ISC.
Tom
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Software
Great team to work with.
PROSThe features and functionality of the software are well thought out and executed. The user interfaces are easy to use and initiative.
CONSI can't think of anything that I don't like at this point.
Vendor Response
Thank you for your review Tom, appreciate it.
Replied February 2022
Carlos Antonio
Verified reviewer
Logistics and Supply Chain, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
GAMA para agencias de carga
La funcion de Live Rates y herramientas
CONSConectividad limitada con algunas navieras
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Ola
Praticidade, fácil de utilizar, simples
CONSNenhuma avaliação negativa sobre ele, muito bom