Here recently, it has been the lack of expertise on the front-lines (although I understand several key individuals recently left the company).

With Latitude some of the technologies we have implemented include, paperless warehouse, customer compliance labeling/EDI and integration with smart conveyors.

Added to that and other pro is the shipping system that we added after a few years to replace Clippership. It provided a large cost savings and also improved speed and ease of use.

Some things aren't intuitive, support site needs to work with modern browsers (rather than IE).

Fun, continuously learning new features, great people to work with.

Great WMS system bringing significant enhancement to our operations.

Their software easily keeps track of thousands of items and also integrates with our shipping system and our ERP (Business One).

I do not have many problems with this software. Most the problems that arose were the problems with the ERP system interfacing with the Latitude system.

It is hard to fully integrate with the Epicor Eclipse host system.

Keep an open mind, and recognize opportunities to change or tweak your procedures as you understand the software's capabilities. Change is a good thing sometimes.

I like the elegance of the software design, the sheer amount of useful components within the WMS and the fantastic, creative, and attentive support team.

I really appreciate how Pathguide support is always available to assist with any issues we have. The software is highly customizable and integrates with our ERP which is SAP Business One.

I like the overall functionality of Latitude WMS and it is user friendly.

Latitude WMS has proven to be our best technology investment.

I like that I can add notes to the customer within WMS that transfers to the BOL for the carrier. The functionality of the route/stop is great for sorting orders.

It is very helpful for those who are in the warehouse business. Its having almost every feature a warehouse management system requires.

For the most part  - it does what it is designed to do - if not the Pathguide team is there to help. You have a strong support team who listens to it's customers.

Easy user interfaces, simple for daily use, good tracking, there are many metrics that can be used for reporting/tracking.

The system's unbridled flexibility also means somethings can frustratingly vague. But these are minor complaints.

If I had to name an issue, it would be the lack of a suspend/cancel feature for night jobs which exceed the non-production hours.

While we do feel the software drastically reduced out errors, the anticipated cost savings is harder to see.

The system is very well built and designed an the customer support was superb.

It has great pros that have been continually improved upon like Physical Inventory, scanning efficiency,  flexibility, inventory control and a great support staff.

It is easy to use, and the vendor is very proactive in enhancements.

Not enough experience to rate or state Cons - I am not that involved in the day to day operation so to discuss cons is difficult.

Outstanding WMS Product for Reasonable price and Excellent Service.

It is also priced competitively and has excellent customer support. The deployment process is also well-documented and easy to follow.

The support has also been super helpful with the implementation and onboarded us within a week with almost all our queries solved quickly.

Over all experience over the years have been very good, cxt has always worked to solve any issues we may have had.

The fact that it auto sends the reports at the end of the day is great. And the option to auto dispatch over the weekend to our on call driver is extremely helpful.

The prompt and reliable support has further solidified our trust in CXT Software as a reliable partner for our customer service operations.

This helps keep the software relevant as the community of XDispatch users is constantly thinking up the tools we need to succeed, which are then shared with all.

The software is very intuitive to set up and use. The ability to grow with my company is reassuring as our needs grow.

As a business owner in the last-mile delivery industry, ensuring efficient operations and exceptional customer experiences is crucial to my success.

Such problems do lead to downtime or interruptions in the delivery management process, causing delays and customer dissatisfaction.

The mobile app and web application have good user interface and easy to use.

CXT Software is a best delivery logistics platform for all size business. It has wide range of features like Real time tracking , delivery management, advance route optimization.

Seamless Connection, Real-Time Tracking & Budget-Friendly solution for logistics management.

I think CXT Software is a great transportation management software that is worth considering. It is powerful, easy to use, and affordable.

We have been using CXT for over 5 years and have been very impressed with the organization.

Timely updates on the delivery status and notifications enhance transparency and enable proactive customer service.

We have wonderful experience with all the services that is provided by this CXt software for our compant to manage the courier services and logistic team.

The route optimization capabilities of the program have significantly improved delivery efficiency, resulting in cost savings and increased customer satisfaction.

The platform's outdated nature results in sluggish and inconsistent loading times, contributing to performance issues such as freezing.

We have been using it since 2 years and have excellent experience. Satisfied with CXT Software.

It's a shame this product is only available in the US as otherwise we would use it in our other markets too.

A sophisticated and adaptable dispatching system, CXT Software may be a wonderful fit for companies of all sizes. Before selecting a choice, it's crucial to consider the pros and drawbacks.

Overall its very easy and effective software which makes shipment process so easy with good notification options and reliable delivery so very much recommended to all.

Customization options were limited, and additional features would have been beneficial. Integration with existing processes posed difficulties with compatibility and data transfer.

My Overall experience with CXT Software is very good and I will still use it in future and recommend it to others as well.

I also found the dispatching to be cumbersome and very unforgiving. Whenever there was a clerical error with an order it would sometimes take over 5 mins to correct the mistake.

In CXT Software there is no accounting system so need to export files.

CXT is very robust with many features that support our current business and with the ability to expand with our business as we grow.

I have a great experience using the software over the months. I definitely recommend it to my friends.

I really like the efficiency and ease of the software.

I request a LOT of custom queries and reports which they are happy to help me with. These are generally made available to all customers.

CXT Software's Comprehensive Delivery Management is appealing to me.

This increases customer satisfaction which helps businesses in making data-driven decisions and helps in improving their operations.

It is reliable software and good solution to manage the logistics.

If there happens to be an error with an order, it will sometimes take few minutes to correct the error.

Our warehousing needs are simple but CXT doesn't support that portion of the business. I don't like that I can't call and talk to tech support when I have a problem.

Best parts is we can manage all the logistic tracking and orders for delivery at one place.

The UI is not kluge, and once you know how to get around the system, its pretty easy to understand.

Cxt has the ability for us to upload a photo from dispatch and our customers portal of what is being picked up and the couriers can see what they are picking up. Big game changer for us.

It has reduced the workload on our support team and improved overall customer satisfaction.

CXT Software's customer support team has been responsive, providing timely assistance and resolving any issues promptly.

I am sad that CXT no longer has an annual user's conference. This was my favorite industry event of the year.

Furthermore, a few customers have mentioned the sporadic occurrence of technical issues or system slowdowns, which can hinder productivity and create dissatisfaction.

CXT Software: Fast and Robust Customer Support software.

Amazing, they set us up with training videos to start then we worked with CXT specialist that help set us up and customized what we needed.

The best part about CXT Software is the depth of features.

CXT seems to do a lot of things, but nothing exceptionally well.

This is great platform for business and good interface. This platform helps to manage projects, analyze data and can easily get connect with our team.

Performance metrics, multi level printing of invoices,cross docking , transportation management and many more such amazing features it comes with which makes our work much easier.

I don't have any complaints on this platform but mobile experience of this platform is not good.

This restricts users to work on highly confidential data.

This provides better options and feature  and policies will attract you more. The pricing is very much effective.

Customer support: CXT Software offers excellent customer support, with knowledgeable and friendly representatives ready to assist users.

CXT Software is a solid choice for transport companies seeking a reliable software solution to simplify their operations and drive success in the competitive industry.

Real-time tracking, customization options, and responsive customer support enhance its appeal, ensuring businesses can efficiently handle various aspects of their operations within a single platform.

Overall, I do recommend CXT Software and have had a great experience using the software over the past years.

The depth of functionality offered by CXT software is finest characteristic. Almost often, there is method to use the software to get you desired outcomes.

XDispatch is constantly evolving, it will never be obsolete, making it an excellent investment.

Nextstop Mobile helps us efficiently track and route our drivers. Our dispatchers say it is intuitive and saves time.

Overall, CXT Software is a solid transportation management system that offers a range of useful features.

The only thing that was difficult to allot time for is implementation.

There is no accounting system within CXT so we have to export to Quick book.

This flexibility ensures that businesses can adapt the system to match their specific workflows, leading to improved operations and better customer service.

The CXT Software helps us take our business to the next level because it offers a wide range of features, including activity tracking, API, 3PL management, and Barcode scanning.

Both the web-based application and the mobile app were fantastic. CXT is a pioneer in the field and is always searching for ways to advance technology in a business that is changing quickly.

Contact their support team, they will solve your problem immediately.X Dispatch helps us Export Sales reports directly to QuickBooks accounting software.

Customers are less likely to inquire about their delivery status thanks to automated notifications, which also improve customer communication.

Overall, It is a wonderful option for firms searching for a strong yet simple field service management system.

User-friendly interface, making it easy to navigate and use.

Overall, I think this is the best available resource for intelligent dispatch management.

I was nervous switching to the hosted solution, but it is more reliable than when I hosted on my own onsite server. The cost seems fair for what you get, a complete solution for your delivery company.

They are amazing, they help you with videos to get started. Saves you a lot of money, meets your delivery requirement efficiently and sends auto reports at the end of the day.

Having used the software for four months I have not come across anything that I dislike.

My overall experience is very good and i recommend to other also.

Their integration with the mobile app also makes things easier to use the platform on the go and get real-time visibility which I feel has been the deal breaker for us with quite other competitors.

It is very reliable and for this price, in my honest opinion, I'd say is a bargain.

The support team is always responsive and ready to assist, making the entire experience even more enjoyable.

Automated dispatch management eliminated manual processes, enhancing efficiency. The CRM functionalities improved customer service and satisfaction.

The customer support team is also worth noting for their responsiveness and professionalism.

My overall experience with CXT Software has been positive, with its user-friendly interface, robust features, and excellent customer support making it a reliable choice for transport management.

It offers robust tracking and dispatching capabilities, allowing for efficient management of deliveries. And integrates well with other systems, making it convenient for businesses to connect.

It offers multiple options to achieve the desired outcomes, which is crucial because each of our customers often requires customized solutions.

CXT is a leader in the industry and are constantly looking for ways to improve the technology in a market place that is in rapid change.

The suite of apps are comprehensive and powerful. The online ordering is sleek and quick.

The route optimization is simple yet pretty efficient which I liked the most.

Very good in use as delivery software as it provide good tracking software , best route , Automated notifications which help us in deliver goods in easy way.

The user interface is easy to use and understand. Once you get a basic idea of how to use it, the interface is not complicated.

The cloud client can be very unstable and there are 100's of little button paths to remember.

Both the mobile app and web application are good, The UI is clean and easy understandable, Once you understand how to use the system, the user interface is not complicated.

A typical criticism among software users is frequently related to customer service.

It is very easy to use and set up and the fact that I can access it from anywhere.

M happy that I chose CXT Software for my dispatching needs. They are a very organized company that knows and appreciated their customers.

While it has some drawbacks, particularly in terms of integrations and price, it's a good option for businesses looking for a user-friendly and customizable TMS.

It helps to track the shipments very quickly and detailed. Also supporting the real time tracking and other useful features that help me a lot.

While they do have a large array of existing integrations with customers, and have the APIs to connect, the integration process is still costly at times and is slow to get set up.

US Dollar

Latitude WMS is a warehouse management solution for retail and wholesale distributors of all sizes. Key features include cycle counting, performance metrics, picking, putaway, receiving and WMS training.


Latitude WMS provides users with real-time control over inventory status, embedded support for RF and voice, ability to drive warehouse material handling equipment and capability to manage warehouse distribution centers and branch operations.


Latitude WMS is offered as a core package, as well as extended capabilities to run yard operations, wire-cutting and route delivery management including carrier compliant small parcel shipping. The core package also includes the use of employee key performance indicator reports to track performance across the warehouse workforce.


With Latitude Shipping Manager, users can manage the manifesting process for carrier shipments and create associated labels and paperwork. It can be installed on-premise or accessed on the cloud. Provides integration with various ERP systems like SAP, Oracle/JDE, Epicor, Infor and Microsoft.



LongDescription

Receiving/Putaway Management

Forecasting

Quality Management

Barcoding/RFID

SKU/UPC Codes

Import/Export Management

Order Management

Transaction History

Project Management

Collaboration Tools

Reorder Management

Shipping Management

Warehouse Management

Item Management

Multi-Location

Self Service Portal

Audit Trail

Inventory Tracking

Compliance Management

Performance Metrics

Serial Number Tracking

Alerts/Notifications

Transportation Management

Returns Management

Sourcing Management

Vendor Master Data Management

Supplier Management

Onboarding

Inventory Management

Delivery Management

Mac OS

Web browser (OS agnostic)

Windows 8

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Latitude WMS

In Person

Live Online

Webinars

Documentation

CXT Software is a comprehensive logistics management software solution that helps businesses manage the challenges of on-demand and routed operations. 

It is an on-demand courier solution that enables staff members to manage last-mile delivery and optimize routing. It allows organizations to manage drivers, dispatch processes, and clients.

Real-Time Analytics

Employee Management

Status Tracking

Barcode/Ticket Scanning

Price/Margin Management

Order Entry

Mobile Alerts

Activity Tracking

SMS Messaging

Dispatch Management

Digital Signature

Real-Time Monitoring

Route Optimization

Proof of Delivery

Electronic Signature

Invoice Management

Strategic Planning

For Courier Services

Customer Database

Barcode Recognition

Geographic Maps

Demand Forecasting

Scheduling

Data Import/Export

Mobile Signature Capture

Label Printing

QuickBooks Integration

Route Management

Mobile Access

Real-Time Data

Fleet Management

Routing

Pricing is simple and easy, starting at $299 for on-demand and same-day delivery needs.  Need more power? Step up to our Enterprise edition and enjoy the industry's only dedicated route and distribution module starting at $399.

We believe in happy customers and we mean it.  There are no long contracts, pay only for what you use, cancel any time, and no penalties. We're confident you'll love CXT Software and we look forward to earning your business!

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