All Marketman Reviews
1-25 of 108 Reviews
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Michael
11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
Time and money saver!
Gede
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Totally great inventory software!
Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.
PROSI have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.
CONSEverything is perfect as what i need to running my company that i manage.
Brandon
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Wow! Saves me a ton of time!
Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.
CONSIt takes awhile to set up, but all software in this category does.
Reason for choosing Marketman
Automated invoice capturing.
Reasons for switching to Marketman
Upserve started charging my guests fees to use the service my company was already paying for.
Rocco
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
Marketman Review
great [SENSITIVE CONTENT HIDDEN] was wonderful, and [SENSITIVE CONTENT HIDDEN] is great also
PROSset up was easy, the support was good and great follow thru
CONSwhen you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming . i like the credit function but i don't understand why if the price drops it shows as a credit
Reason for choosing Marketman
i seen it at the restaurant show and liked it
Reasons for switching to Marketman
i used it at my other company you both have pros and cons
Stanley
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
New technology that will help save so much time
The onboarding support was superb!
PROSMarketman has so much potential as we continue to use it and their system continues to learn.
CONSSetting up is very tedious, especially for a company that has a central commissary that distributes to branches.
Reason for choosing Marketman
The most support and flexibility for our business model
Reasons for switching to Marketman
The technology was not flexible enough for our needs
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Our best tool to manager our food and beverage cost !
With MarketMan, we are able to monitor our Food and Beverage cost weekly to adapt our purchasing. It is also a great tool to negotiate best rates with our suppliers.
PROSEasy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.
CONSNo way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible. No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant
Phillip
Verified reviewer
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
MarketMan a great investment
Excellent product, even better service
PROSEasy to implement, use and train with full control
CONSSome adaptability issues with 3rd party apps
Reason for choosing Marketman
Easier to implement and train our people at lower cost
Nick
Verified reviewer
Restaurants, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Petri's Pour House Review
With Marketman I can easily see what my estimated costs are and then what they actually are. Every penny counts in this industry and this helps raise (or lower) menu items.
PROSVersatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still
CONSI would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.
Gerard
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Efficient cost control for the Entrepreneur
MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.
CONSAs with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.
Ken
Verified reviewer
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
Although overall MarketMan has helped our business it has also been disappointing in its failures.
It has helped us reduce our cost of sale across both food & beverage and make our business more profitable. It allows us to monitor stock levels daily.
PROSThe fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).
CONSThe very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.
Anil
Verified reviewer
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great software
This software is helping our business with all our orderings, track privious orders and keep record of your spending. On top of that, having all suppliers in one platform is very handy.
PROSOne platform to have all the suppliers together and easy to order/track your needs.
CONSNothing so far.
Paolo
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Very Helpful software for Hospitality
Pretty good, it provides the functionality of expensive software for a fraction of the price
PROSEase of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.
CONSInitially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though
Reason for choosing Marketman
Cost, potential of future development
Peter
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Good hands on system with lots of analytics
Of particular importance is recipe costing and adjusting to every increasing prices of products. I find this program to be very efficient and effective.
PROSThis product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.
CONSInitial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product
Simon
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
MarketMan - Solving a gap in the market
We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.
PROSIt's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.
CONSSometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.
Kayan
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
MarketMan
We don't have to manually input our invoices.
CONSWe cannot customize / build our own reports
Reason for choosing Marketman
Scanning of invoices and cheaper
Reasons for switching to Marketman
FoodTrak was too expensive
Mark
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Elegantly designed software
This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.
CONSThey aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.
Vladimir
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
MarketMan
The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.
CONSThe UI sometimes lag in a mobile device.
Verena
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Simply Smashing
We have managed to finding glaring gaps in our recipes and formula.
PROSOver all the system lacks a clumsiness which is present on a lot of F and B programmes. It is easy to track inventory And the statistical representations are presented in many different ways (info graphics, excel ) etc. There is something for everyone’s brains to be able to digest!
CONSI found building the inventory difficult and that there doesn’t seem to be an option to link more than one product to multiple suppliers.
eber
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great Product
Easy use, great when looking for past orders, invoices and inventory.
CONSminor technical difficulties. but nothing that customer support couldn't fix
Frank
Hospitality, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Quality product, definitely worth considering
Very good, we've been with them over a year now and we're not looking elsewhere.
PROSClear cost of good analysis, from overall basket to individual items. Excellent customer service - one of the best of any SaaS products we use.
CONSThere are some clunky aspects to MM. For multi-site users, switching between sites, reloading and navigating can take a bit of getting used to.
Reasons for switching to Marketman
Detail on margins
Michael
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Marketman
I like all the ways you can look at your inventory.
CONSIt takes some time to get used to how some parts work.
Luke
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Overall a great program for keeping track of inventory.
Ease of counting and keeping track of all our inventory.
PROSThe simplicity of it. I think its really self explanatory and if you just keep using the program itself you will have a hang of it in no time.
CONSSome times it doesnt always link with our POS system and it doesn't display our sales so it throws our usage of cups way off.
Verena Gweneth
Verified reviewer
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Easy Peasy Lemon Squeeze
The ease of use for the various different levels of the platform. The visual representation of data adds a level of ease to day to day process'.
CONSSome of the data calculations - when analysing COG's, lead more towards an American market. It terms of quantifying volumes and percentages.
Thibault
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Great system,
You can do a lot of different report. This system is always in changing, they're improving every week the functionnality.
CONSThe translation in French, but they're doing better and better. Sometime the export of the report in excel doesn't work. They need to fix it.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Good for Bar Inventory
7.5 out of 10
PROSAfter you set up your products and storage areas, the ease of use for tracking inventory is awesome.
CONSThe actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item