Omnitracs
About Omnitracs
Most Helpful Reviews for Omnitracs
1 - 5 of 45 Reviews
Brett
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Excellent Routing & Dispatching Solution
Our company has utilized Omnitracs Roadnet for years now and have been very happy with the product and the continual updates and improvements that have gone into the product. After staring out with the routing only, we quickly realized there were gains to be made by outlining Omnitracs Roadnet Mobilecast which allowed us to gather data on our customer deliveries and driver performance. We utilize the data to better project future deliveries and we run reports for drivers to measure how they are doing and where they could improve. On a daily basis, it is helpful to know where your fleet is and to provide customers and customer service any information they may need to make better decisions about their work day. On occasion, we find the maps could use updating, but the software does allow you to make edits. We are happy to continue using this software and to see where the future goes with the Roadnet Anywhere upgrade.
PROSEase of use Reporting Mobile view
CONSMaps can be out of date Learning curve to really get the best out of the software
Ronda
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Plumbing & Heating Contractor
Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.
PROSOmnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.
CONSWhen looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.
Reason for choosing Omnitracs
Friend referred Omnitracs, they just installed in all of his trucks. Great pricing.
Richard
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Omnitracs
not good, we were over charged, the system didnt perform what was promised and or stated.
PROSThat we replaced it with a much better product.
CONSTo expensive, very slow servers, cameras are very expensive and clunky to operate, install, etc.
Reason for choosing Omnitracs
by mistake, we now have Samsara and are VERY happy!
Kim
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Very happy
We have been very happy with Omnitracs. As I said, it has been very easy to set up and use as well as easy to instruct new drivers in the use of the product. It has been a great way to stay compliant with very little to no hassle.
PROSThe Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.
CONSThe systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.
Reasons for switching to Omnitracs
The product they offered was a tablet which was very difficult for us to manage since we slip seat drivers. We needed something that was going to stay permanently affixed in each vehicle and the drivers could just log into. It also did not provide all the useful information we get with Omnitracs on vehicle and driver performance.
Lori
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Omnitracs ELD
Omnitracs is very attentive and customer service is excellent. When you are on the road and run into any issues they are quick to help and correct.
PROSThe Omnitracs ELD was a must for us. We need reliable equipment to track HOS for our drivers and also track our vehicles. Simple to use simple to set up .
CONSDepending on where we are located in the US connectivity can be an issue. this is the only fault we have with the ELD device.
Reason for choosing Omnitracs
We choose Omnitracs ELD because it was highly recommended from other truckers, trucking companies.