All QuickBooks Desktop Enterprise Reviews
1-25 of 20,185 Reviews
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Prateek
Computer Software, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
QuickBooks Desktop Enterprise Review: Easy & Efficient
Blake
Verified reviewer
Mining & Metals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Value for the money is incredible
Great, would recommend! Any sort of business needs accounting software, and your business should use Quickbooks. If given the choice, we would use this again.
PROSThe seamless integrations, technical (both IT & Accounting) support, and intuitive user interface provides a great experience for automating a small or midsize operation
CONSIt loads slowly -- I feel like Quickbooks constrains the amount of servers it dedicates to this platform. There are businesses that have far more transactions that we, and it still takes a while for reports or pages to render.
Reason for choosing QuickBooks Desktop Enterprise
The automation and integrations. Our transactions book seamlessly and we don't have to spend a lot of time on non-value add activities such as month end reconciliations.
Reasons for switching to QuickBooks Desktop Enterprise
Ease of use and separation of systems. Sage is great for large, industrial ERP uses. Quickbooks is better for small, nimble divisions.
Amy
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Quickbooks Desktop Ease of use
QB has been my first choice for the past 20 years of managing businesses. It's ease of use and setup are by far the best I have found with similar products out there. Whether you have 4 employees or 100, need only a desktop version or an online version - Quickbooks is the one you want.
PROSIt is very easy to set up and use. I have used desktop for over 20 years and have loved it. I recently did switch over to QB Online with one company I manage which I find also very easy to use seeing as it can go anywhere with you and you can access it from any computer. Desktop has all of the features needed for a small, basic company but also can withstand the demand of a larger business. The ease of billing, payments, reporting and reconciling are well worth it's cost. Upon set-up there are pre-loaded accounts for you as well, so if you are unsure as to how to start QB makes it VERY easy to help get you pointed in the right direction.
CONSFrom my experience it can't be utilized from any computer - you need to have the software installed in order to use this product which makes it difficult if you travel or need access from multiple locations.
David
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed February 2021
Just say No-to-It
This is software on life support. Intuit is rapidly investing in online. I switched to Quickbooks Online, by the way and LOVE it. I tried to use the desktop "enterprise" version because I needed some advanced inventory and reporting features. Worst decision ever. They didn't work. Spent 5+ years trying to find a work-around. Finally Intuit made it possible to migrate to Quickbooks Online. It worked really well and I'm a happy camper now.
PROSIt mostly worked, some of the time. I was able to transfer my data to Quickbooks Onine.
CONSThe General Ledger worked most of the time, however, about every-other month the Balance sheet would be out of balance and require a rebuild. If you were to list out every feature of QBE, I would be able to find a problem with it. This is the Frankenstein of software. Every "enterprise" feature is just someone else's software poorly glued onto QB. Calling this software Enterprise is a flat out lie and Intuit should be ashamed. Basic features cannot be changed without all users logging out of the system. Most of the "advanced" and "enterprise" features don't work as advertised. Cash flow reports were NEVER accurate.
Reason for choosing QuickBooks Desktop Enterprise
Price
Reasons for switching to QuickBooks Desktop Enterprise
Was looking for the ability to integrate software
Dlkhosh
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
QuickBooks Desktop Enterprise Review
Very good inventory management, time tracking Numerous customizable reports Supports projects, payroll, and many add-ons Terrific mobile apps
CONSThe main cons of Quickbooks that It's somehow expensive
Reasons for switching to QuickBooks Desktop Enterprise
Quickbooks is Easy to use, and has active support center
Julia
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Quickbooks Desktop Enterprise
It has a seamless UI which is good for digital employees in keeping up with their day-to-day tasks, as well as monitoring their timesheets.
PROSThe user interface is nice, especially for digital workers, with features that are quite efficient for team management.
CONSNothing. It's good, especially for time tracking.
Kevin
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
QuickBooks Desktop Enterprise
What I like most is its user friendly experience and ability to manage invoices from a diverse selection of suppliers / projects.
CONSWhat I like least is it's limitation for successful integrations based on other softwares / platforms we currently house within our company.
Cassandra
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Highly Recomment
Quickbooks makes it easier to budget and maintain financial stabiluty as well as have proper reports for tax season.
CONSThere are some features I do not implement as they are not needed, but I would say I like all the features of Quickbooks for my business.
Bryan
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
BFoster review on QBEDesktop
I have 14 clients and they all use QBE, I push the product, not because I know it ,but because it a great product. I do the set up of their accounting system and training. My experience has been great with this product.
PROSAs a accountant and working with my client the reports are very easy to explain and review with my clients.QBE,is bmvery detailed and easy to use and set up for my clients.
CONSThere are no cons from me. My client has not came to me with anything bad to say about the software.
Reason for choosing QuickBooks Desktop Enterprise
My clients love it and it's easy from my clients to understand and use, and they understand the reports
Beth
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great product
Easy to use even for our staff without an accounting degree
CONSI wish the data import and export was a bit easier but it gets the job done.
Mohammed Abdul
Government Administration, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
QuickBooks needs quick fixes
Overall it's a good software but some features really need to pop out more.
CONSThe user permissions settings is a finicky
Andres
Civil Engineering, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
QuickBooks review
I will give QuickBooks 4 out of 5 stars overall
PROSis useful for accounting and creating financial reports, and the cost estimative is accurate
CONSsometimes customer support is not that effective
Dr. Joseph
Verified reviewer
Medical Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Big improvement over the desktop version
The newer online version is two thumbs up. I had a CPA that recommended I go back to the program and very glad that I took his advice. The new streamlined format is exactly what I need for my business.
PROSI love the fact that I can check out, update and work all my financials from my ipad, phone and computer. I used to use the older Quickbooks desktop version years ago. I dumped it because it was really hard to use. I am a Chiropractor and not a CPA. The past couple of years we have been using the online version and it is exactly what I wanted/needed for the finances and my Chiropractic office.
CONSThe only problem that I had was, setting up the original accounts and Paypal. I did not set the original accounts up correctly. My bookkeeper fixed all this and explained it to me. From there everything worked out great. Except for the PayPal app. I am happy that I do not do much business through PayPal because it is the only account that I need to spend some real time with to reconcile and make sure I do not have duplicate transactions.
Reasons for switching to QuickBooks Desktop Enterprise
I moved from Quickbooks Pro to doing my bookkeeping in Microsoft Excel because I could not get Quickbooks Pro to do what I wanted it to do. My CPA recommended that I move back to the Quickbooks Online program because the interface is different. I trusted him and very glad I did. I am sure that the Quickbooks Pro, at that time, was an awesome program. But, for me I could not get it to perform the way I wanted to. The new format was very easy for me to implement, understand and pull reports that helped me with my business financials.
Christian
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2019
QuickBooks Review
I used to provide support for this software in a tech company, I am accountant and IT, net frameworks is not a good idea to run this but other than that is good for small and medium sized business, good for the price, have in mind may take some resources if you will use in a portable device like a windows tablet.
PROSIt is good for people that runs a small business but does not know book keeping, if you do know book keeping or accounting, is not recommended as you know double crossing accounts and not being able to see that process gets on your nerves, you are better using something similar to sage or what used to be peach.
CONSI did not like that uses Microsoft. Net framework to run, if framework brakes, you are and you need to clean install windows, you have to back up, format, install, set up and restore everything, also in have seen cases where they do not support software after just four years which really sucks as you have to buy the newest version.
Reason for choosing QuickBooks Desktop Enterprise
More suitable for clients not familiar with book keeping running small businesses.
Vendor Response
Thanks for your honest review, Christian. It's great to know you found QuickBooks to be a helpful and cost-effective tool for a range of businesses. We want to make sure you enjoy every aspect of the product. For more info on ways we're working to improve and provide even more functionality to you, we recommend checking out our Blog (https://intuit.me/2L2zqTv). Additionally, the Community is a great resource to find detailed articles and expert advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Wishing you the best. Morgan, The QuickBooks Team
Replied September 2019
Donna
Farming, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2020
Very Happy with this software.
Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.
PROSYou can make so many different reports and is very easy to use. Once you learn one area of the software, the others on based on the same format.
CONSOff hand the only feature I would suggest is in the vendor information for General Ledger Accounts, I personal would like 10 lines to disperse my bills. Payroll needs separate taxes and net, etc. As of right now you can only put in 3 lines.
Reason for choosing QuickBooks Desktop Enterprise
Seemed like QuickBooks had more to offer. Very universal and when putting in a sales order, once you enter it, you can make changes from pick ticket to invoicing.
Reasons for switching to QuickBooks Desktop Enterprise
Outdated software and very time consuming to get something done.
Vendor Response
Thank you for the review, Donna. It's comforting to know that QuickBooks offers the reporting you're looking for. We're constantly trying to improve this area of the product as we want to ensure all of the reporting methods needed are available. We've taken note of your feature suggestion and will be providing this to the product development team. Wishing you continued success and happiness with the product! -Hannah, The QuickBooks Team.
Replied April 2020
David
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2018
Quickbooks Online Review
Overall QB Online helps me run my two business from anywhere, I can process any amount of suppliers bills, make payments, run reports etc etc ... from my armchair if I wanted to. The 3rd party apps that sync up are great , you need to be prepared to put in some leg work to understand how this all hooks up but once you have it all set up it works a dream. I reckon I save 1.5 admin salaries per year using QB Online and all the other apps Overall...its worth 10 times the cost
PROSWe have been using this web based software for around 5 years having used the desktop version for 10 years prior to that. The main advantage is easy access anywhere with no concerns on backing up your data. These alone are worth the very reasonable monthly costs. I chose QB online as its market share attracts a lot of 3rd party integration App developers which help me streamline our processes and save a stack of cash on administration costs
CONSSome years ago the UK based support was non existent, over the last 3-5 years this has been massively improved with a UK based support team. Can be a bit laggy when the USA wake up, this can be overcome by using the desktop application that somehow sync's with the Web based platform. I've never tried this, but can see how others might
Vendor Response
Hi David, Thanks for taking the time to write this glowing testimony. It's been great having you as a part of the Intuit Family during these past 15 years. Your review perfectly captures what QB Online is all about, which is helping business owners save time, save money, and manage their business from any location. By the way, if you're interested in giving our desktop app a try, you can download it from this page: https://quickbooks.intuit.com/apps/ The app generally runs faster than the browser version of QB Online, so it'd be worth checking out. We look forward to backing your business for years to come! -Kristian, The QuickBooks Team
Replied September 2018
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
A robust accounting tool for businesses of all sizes
QuickBooks Desktop Enterprise is a powerful accounting and financial management solution for large companies with complex financial management needs.
PROSProject management functionality: QuickBooks Desktop Enterprise allows users to track projects in real time, which can help companies effectively manage costs, deadlines and resources.
CONSIncompatibility with other software: QuickBooks Desktop Enterprise may not be compatible with some other software that businesses use, which can cause integration problems.
Reason for choosing QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise is accounting software designed for small and medium-sized businesses that require an advanced and robust financial management system. This software offers features such as inventory management, payroll management, invoice and customer management, vendor management, custom financial reporting, project management, etc.Businesses may choose QuickBooks Desktop Enterprise because of its high capacity to handle a large volume of financial transactions, as well as its flexibility to customize reports and features to meet their specific needs. In addition, QuickBooks Desktop Enterprise is known to be easy to use and integrate with other business management software.Ultimately, the choice of accounting software depends on the specific needs of each business. It is important to consider functionality, cost, ease of use, security and integrations with other software before making a decision.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
QuickBooks User
Accounting, tracking expenses, handling taxes, doing payroll, creating invoices and tracking both customers and vendors.
PROSI've been a QB user for almost two decades. What I like about this software is that it's easy to learn and use, especially if you don't really have an accounting or bookkeeping background. Their support has always been excellent and very helpful when needed. While there are cheaper accounting software programs, QB has been around a very long time, has superior customer service, and caters to users who may not have much accounting experience as well as those who do. It's also easy to get started if you're new to the software. They also have other options to help small business owners, such as payroll. I've used their payroll service (both basic and advanced) and I have found it to be very useful, affordable, and easy to use.
CONSI'm a Mac user and the QB software isn't as great on a Mac as it is on a PC.
Vendor Response
Thanks for your loyalty to QuickBooks these past two decades, as we're proud to have been by your side all this time. Your comments were a pleasure to come across, as we strive to provide the payroll tools and support you deserve. Because we also work hard to ensure our software is accessible to users of all backgrounds, we've created self-help spaces like our Community (https://intuit.me/2rJQ95o) in case you ever have workflow or accounting questions. As for the differences you've noticed on a Mac, rest assured I'm here to ensure your software is working just as well on all operating systems. At your earliest convenience, feel more than welcome to send me a message directly at QBCares@Intuit.com. That's my inbox, and I have the knowledge and tools to get you squared away. Talk soon! Jess, The QuickBooks Team
Replied October 2018
Gary M
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Using QUICKBOOKS since 2014
Overall, the software works very well, the tech support is excellent and the pricing is fair and reasonable. They offer credit card proceasing and employee direct deposit. We don't write checks any longer and that is a great savings in itself. Purchase it, take a few classes to learn the software program flow (it makes it easier to understand) and you won't be sorry. An excellent product for any business that has accounts receivable's and employee payroll. You can even do you monthly and quarterly taxes too!
PROSQB has excellent customer support. Even tho the support is base in India about 99% of the tech's are understandable and should you have trouble they allow you to ask for another tech without being offended. We use the P/R and A/R modules and they are easy to follow and understand if you have basic computer knowledge and finance knowledge help as well. But tech support is always their to help you with any issue.
CONSThey give you the ability to create far too many reports.
Vendor Response
Hi there, Gary. Thank you for your review, and your long-time loyalty to QuickBooks. I'm delighted to read our software is helping you manage the finances for Nancy Kissick's Professional Nursing Serbs. While we have customer assistance all over the world and U.S, just like our customer base, I'm here to ensure you know about all the support channels available to you. As an alternative to calling in, feel free to send us a message on Facebook (Intuit QuickBooks) and Twitter (QBCares). We have dedicated product experts at the ready to lend a hand, and they have the tools and expertise to help you with any issues you come across. Further, these agents likewise monitor our multi-function Community forum space at https://intuit.me/2rJQ95o. This Q&A site doubles as a database of workflow tips and troubleshooting guides, so you'll find a ton of insights on creating reports. Keep up the fantastic work, and take care! Jess, The QuickBooks Team
Replied August 2018
Osayi Jude
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed February 2019
Plenty of positives..... but QuickBooks will not go far with their customer service relationships!
I was able to prepare our payroll system in record time because of the inbuilt payroll system. Many accounting problems prior to its use was gone because of the way the software was designed to handle purely accounting procedures and 3rd party help is seldom needed.
PROSA good product designed with small businesses in mind. It took care of all the accounting needs of our organization while I used it. It allows for up to 3 users of the programs from a single license unlike many other accounting packages within the same categories. . It is very easy to use with an indispensable dashboard which can be intimidating at first, but appealing once you get the hang of it. QuickBooks allows you to back up the information of your own database which is useful in case of a data tragedy and have benefit of been accessible anywhere due to the online login nature. It supports importations of data from Excel, Microsoft Office Accounting, and even older QuickBooks versions. so you can easily move your existing work in excel to it. It has well developed Features for inventory and payroll which meant I did not have to pay for a separate payroll software. QuickBooks performs a full system audit imprints regularly which help users monitor the integrity of the system at any time. The pricing is currently fair for the monthly fee. If you are a user of Hubdoc, you can easily integrate it with QuickBooks to add functionality like I did.
CONSQuickBooks service does not inspire confidence at all. You cannot boldly trust it to work whenever you need it. If the program is not giving all sorts of error codes, then it will hang thus preventing you from doing your job. It seems to choose by itself when it wants to work. It can be very frustrating if these happens especially when you are on a deadline. This was the main reason we stopped using this product. The customer service is dreadful. You get the feeling not a few of their representatives don’t know jack about what they sell coupled with their very Unprofessional approach to customer’s query. The lack of a desktop version (without the need to use a browser to access QuickBooks services) is another reason I got fed up with QuickBooks. QuickBooks does not support payments in multiple currencies consequently, you need to improvise if your currencies is not included. For a software that has been around for a very long time, it is unacceptable. It also cannot be used with some social media applications like Skype for example.
Stefany
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
Good, not great. Getting better.
Currently, I use waveccounting.com but needed 1099 support and the ability to support and the ability to have an independent contractor account. As of now, this is not an option forcing me to do a lot of double entry. I started using QB online after reading the reviews and speaking with a customer service representative. She was excellent at answering my questions and making sure what I needed would be present in my account. Execution - This was far more frustrating than I anticipated. I have a background in programming so I am not on to give up on software easily. I found the controls set in place to help you often hinder you. I feel that I should have had a better set-up option to allow for more choice in what would be automated. All of my categories were changed upon importing. The automation routinely got it wrong despite it's ability to "learn" from past choices. Go Zen - What I have learned. You really need to start from scratch. Don't import until you have clicked every button and set-up the account in a way that is most efficient for your company. I am currently in the middle of my new set-up and I am beginning to see the benefits of QB and I feel it will be a more efficient choice going forward. One of the top reasons for choosing QB was their integrations. Specifically, Zapier. My brokerage runs on AI's and a lot of data automation. Adding the ability to add customers, invoice and payment follow up potentially saves me hours of work each week. IT also allows me to have my CRM talk to myI took the time to look at all the integrations available and it is an impressive collection that is growing. As of now, I would recommend this software but with a healthy dose of patience. With a better on boarding solution, I think a lot of the frustration for those of us in the middle of running a business and a need to get up and running quickly would help a great deal. Overall, it's a robust system. It has a lot of option for every type of business.
PROSThe ability to integrate it with my current apps via Zapier. 1099 creation is huge. Great for working with independent contractors. I really like that I have a phone app for updates on the go. I can do my accounting while on the subway.
CONSA little confusing to get off the ground unless you have time to really sit with it. Would prefer better onboarding. More options to edit the statements and invoice look to better match my company and stand out.
Evan
Verified reviewer
Education Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2019
Charges without Consent
Everything was fine until I discovered how atrocious the customer service is.
PROSMany parts of the service feel unpolished and there are many bugs, but it is HIGHLY FUNCTIONAL. And cheap. It is hands down the best bang-for-buck of any other accounting software out there. I have been a happy user despite the bugs, because: There are many things that QuickBooks does really well. Invoicing (while hard to automate) is very robust, and by far the single cheapest invoicing option I have found. The system's auto-categorization abilities when matching expenditures, revenue sources, etc is fantastic. Further, you integrate QuickBooks with a slew of other services, making for a fairly customizable and generally robust accounting tool. It's also easy to get an accountant on to balance and check your books.
CONSTERRIBLE CUSTOMER SERVICE I was charged for payroll without consent. 6 months ago I signed up for a free trial to see what the Quickbook's portal for payroll looks like; after toying around a little bit and deciding that it was, while not great, functional, I cancelled my trial with the intention of getting the service when I hire full-time employees. Received cancellation screen. No problems. Fastforward to now, I go to sign up for payroll and discover I have been being charged for the last 6 months. I called in expecting to get a credit or waiver of future fees for a few months, only to be told that “QuickBooks does not refund for non-usage”. I explained the situation, and was told that "I shouldn't have signed up for the product then". I asked to speak to a manager, she took my phone number, and I never received the follow-up phone call. Is it a large amount of money? no. However, I have been a very active user of QuickBooks for nearly two years now and it is extremely disappointing to see that they would treat a long-term client this way.
Vendor Response
Hi Evan, We'd like to thank you for taking the time to write this thorough review. Our mission is to provide you with a variety of accounting tools that are both helpful and affordable, so it's awesome to hear that QuickBooks is doing just that for you. We'd like an opportunity investigate the Payroll charges you received and make sure this situation is properly addressed. The next time you're free, please email us at QBCares@Intuit.com and provide any case numbers you have in reference to your previous calls. That way, we can find your account on our end and get brought up to speed on this situation. Looking forward to hearing from you, Kristian, The QuickBooks Team
Replied August 2019
William
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great Small Business Accounting Software
Our experience with QuickBooks has been excellent and we will continue to use the product for the foreseeable future.
PROSQuickBooks has helped our company manage its finances since its inception. Our Bookkeeper recommended the product based on her previous experience with it. Quickbooks was easy to set up and easy to use and was productive from Day 1. We use Quickbooks to track our expenses, manager our purchases, pay our bills and do our banking. The reports the software generates help keep us on top of our finances and alert us to issues and abnormalities so we can quickly address them. Our banking and credit card information automatically populates into Quickbooks reducing the time needed to enter this information manually while eliminating any data entry related errors. The product also integrates well with other financial management tools and has add-ons specific to our business. I can't imagine running a small business without a tool Like Quickbooks, and I doubt we ever will.
CONSThe licensing can be a little complex, especially when multiple users need access to the product. We also have struggled a little with their customer support. Both of these may have been issues on our end due to lack of familiarity with the product or failure to read the documentation.
Reason for choosing QuickBooks Desktop Enterprise
Reputation, ease of use, previous experience with the product.
Vendor Response
Hi William! It's an honor to have QuickBooks be a part of helping you manage your business from the start. Business owners like yourself are who we had in mind when designing our software to be a versatile tool to handle all your accounting needs. Whether you're running reports or categorizing bank transactions, you can count on QuickBooks to have your back. When it comes to managing licenses for multiple users, it can get a bit tricky. If you need assistance with that or have any other questions, we've made it a priority is to provide you with a variety of support options to ensure you're taken care of. In addition to phone support, you can also receive assistance via the channels below: QB Community: http://community.intuit.com/ Email: QBCares@Intuit.com Facebook: @IntuitQuickBooks Twitter: @QBCares Thank you for taking the time to write such a great review and we look forward to working with you in the years to come! Jen, The QuickBooks Team
Replied August 2019
Antineta
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Quickbooks Online
Overall, I would recommend QuickBooks Online to a client. We are coming into an age where many executives want to review their financials wherever they are and QuickBooks Online does offer that feature.
PROSOver the last year, I started using QuickBooks Online vs. QuickBooks desktop. I really like the fact that the online version is remote meaning you can access it regardless if you are in the office or not. I like QuickBooks because it is a rather low cost software that can enable a business to see what their income and expenses are without necessarily having an accounting background. I recommend QuickBooks to many of my clients for this reason.
CONSI have used the QuickBooks desktop version for years and have recently started using QuickBooks Online the last few months. Personally, I feel that their are a few minor things that I am getting use to. For example, I am a shortcuts person and when entering in a journal entry I'm use to the shortcut Ctrl-Delete to delete a row if there are too many. I have not found that to work in the QuickBooks Online version. I also liked how with QuickBooks Desktop if you went to the edit button when doing a transaction, it would list the different shortcuts you could use. I found this to be easier. With the QuickBooks Online version, I was able to find some shortcuts via the Help option which to me can be time consuming to have to search for. I also have found that in the beginning I had to use the Help option quite a bit just to locate some of the reports I am use to using. I'vwe found that the QuickBooks Desktop version to me is a tad bit more user friendly and helps with time management because a lot of things aren't hidden.
CONNIE
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Quickbooks - QBO for your Business
It is much easier to maintain you financial bookkeeping with Quickbooks. With the download transactions, memorization and bank connectivity, it is a great business tool. Being able to see your entire financial picture in one place is great. Having a professional able to help any time is great. This is a great business tool.
PROSI really like QBO - which is a cloud based software. While there are several out there, Intuit has been doing it since 2005. The ease of access anywhere is a life saver. You are never far away from your financial picture. Designed for ease of use, having an accountant be able to help manage your business is just more manageable.
CONSThe good and the bad - now QBO has divided up into "industries" with features available only in certain industries. Inventory needs to continue to improve. The cost has increased over the last few years. However if you know a Pro Advisor you can get it for wholesale pricing. Some of the reports cannot be altered or customized, which can be annoying.
Reason for choosing QuickBooks Desktop Enterprise
When I first was looking for an accounting system for my flower shops in 1994, Quickbooks was the only "small business - self use" product out there for a reasonable cost. Peachtree and the rest were very difficult to use and did not "think" like a person would. I have tested products over the years and was a beta tester for QBO in 2006. I loved the product then and could not wait for it to become available. I have been a Pro Advisor for Quickbooks for years, it continues to grow and is still a great product.