All Sengerio Reviews
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Jesper
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Sengerio - a very good passenger transportation software
We have used it for more than two years now and overall we are very satisfied. There are continous improvements of the software. You can chat with the support team and if they are not online they answer almost immediately on e-mail instead. We also have a good dialogue about functions we need or that can be changed. They also translated all the documents in Swedish which was very appreciated.
PROSThe qoutation and order management for our bus service is very simple to use and the information sent to our customers are clear and easy to understand. You can also send it in different languages. Other feature we like is that the driver can see the booking details online and also get a an immediate route description. You can also see if the driver has read the job.
CONSThe driver can only report the working time for each trip instead of a whole working day.
Reasons for switching to Sengerio
I wanted a cloud based system that are easy to use and have all the features I need for my business. I save a lot of time using Sengerio compared to my old system.
Sandra
Transportation/Trucking/Railroad, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Good product, Excellent support
So far really good, we are looking forward to being able to review the invoicing and driver app and other areas for product integration
PROSProduct is clean and good looking, it appears simple to use but has some complex areas which we have found challenging, being a small company with limited resources we have leaned heavily on the customer support team and they have been very good.
CONSSlight inconsistency with ability to customize areas, for example quotes and communications relating to orders are customizable with the ability to create templates, however this does not follow through to invoicing (although support have offered to help) There is some lack of clarity when it comes to data import and export but again support have helped us.
Reasons for switching to Sengerio
Pricing structure not as flexible as Sengerio, product is quite complicated but main reason is lack of or delayed support.
MATTEO
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
There is something to work on
Easy to use in ___almost__ every situation.
CONSI have problems whit these operations: - operational communications: when i click on that, it opens the communications to send about the present day but it is really difficult that I send or print communications for today. It should open at least a 3 day list of communications to send. - business partner: if I have to find a particular booking of a particular business partner, I usually went on the business partner page and look for an blu arrow with "bookings" and it opens a list of booking of that particular business partner. Now it is not happening and it would be helpfull. I know that now we have filters in the general booking list but we should have several ways to get what we are looking for. - Vehicles: it should be possible to update any info of a veihcle even if it is inactive. It is so annoying that I have to deactivate another vehicle to active the one I need, update the info, waiting 15 minutes to deactivate it and activating the first one.
heidi
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
About Sengerio
We are generally very happy with the software.
PROSWhat we love most of the software is that you can insert all services, dispatch them either to your drivers or to your vendors and insert all information on each service. This way the driver or the vendor will have all needed information without printing anything. Also we find it very useful that you have the chance to unify all services carried out for the same client and write an only invoice without checking all single services. Invoices can be searched in many different ways, such as on a base of the client's name, on the amount a.s.o. and it is helpful to update the payments and keep open invoices under control.
CONSAs it is now, we would find it important to add or modify services from the cellular phone, to send a payment request to the client directly from the cell-phone without writing an invoice since this is too complicated and makes you loose too much time. Our job needs to be very immediate.
Reasons for switching to Sengerio
We needed a software that would help us dispatching services and gathering services carried out for the same client to write an only invoice.
Jury
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Enhanced Management Suite for Coach and Limo Operators
An impressive set of efficient tools aiming to improve every single step required for our transport service release. Every information can be easily managed, stored and called back when needed, several functions allow to share instantly any data along the supply process, from HR & Vehicle managment to operations, sales and accounting. Our business is much more efficient since we use it.
CONSAn integrated e-commerce solution to improve our online sales would be much appreciated
Reason for choosing Sengerio
Sengerio is web based and its suite has many more skills
Reasons for switching to Sengerio
Sengerio is much more dynamic in all processes
Giorgio
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Sengerio for Tracoin
* Intuitiveness * Low cost * Adaptable * Reduced workload and improved effectiveness * Great communication tool
CONSTo be honest, there's not much negative I could write about the product. Some technological limitation played a part but it wasn't because of Sengerio not willing to overcome the problem
Reason for choosing Sengerio
We chose Sengerio because it's a great software development company - they really listened and invested a lot of time and effort in meeting our needs. Obstacles were seen as challenges - great can-do attitude by the [SENSITIVE CONTENT] and development team.
Mumtaz
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
More than just a scheduling software
- Excellent scheduling features - Brilliant QuickBooks link for accounting and invoicing - Driver App and driver sheets easy to use - Customer service and support are next to none - online knowledge bank helpful - Being a software developer Sengerio always listen to ways in which they can make the process faster or more efficient
CONSI found it quite difficult to critique the software but if I'm being ultra picky, having the scheduling diary more mobile friendly for all the team to see would help but even in its current it works from an operations perspective.
Reason for choosing Sengerio
Price and Service
Juan
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Sengerio
Having worked in the travel industry for over 50 years I think I have the enough experience to say that Sengerio / Allbus is one of the best system I have ever come across, and not just because of its features which indeed are second to none, but also for the technical support behind it.
PROSEasy to Use and a fantastic technical support
CONSIn general everything works fine, minor issues that we have always managed to fixed
Asia
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Highly recommended
Before we started using Sengerio we were using a very old fashioned system, our lives have been so much easily & more sufficient since using the system
PROSSince integrating with stripe, it's been easy for customers to pay their invoices directly. The platform is easy to use and constantly adapting to feedback to help make it as streamline as possible
CONSThe invoicing function isn't great, we have faced issues with our accounts department but found ways to work around this
Reasons for switching to Sengerio
It was outdated & didn't suit our needs any longer
Jane
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
my experience with Sengerio
Sengerio on a whole is a simple programme to use and if you should need assistance Sengerio team are very helpful.
PROSEasy to use layout and are always updating the programme.
CONSWhen using 2 drivers for a service sometimes a little difficult to insert information
Reason for choosing Sengerio
I was recommended by a colleague and found the programme great to operate.
MARCO
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Sengerio è un ottimo prodotto
Sengerio mi ha permesso di ordinare tutta la mia attività, a partire dai preventivi, passando per la gestione delle prenotazioni, alla comunicazione con i dipendenti in ordini di lavoro più chiari e dettagliati a finire con la fatturazione è ormai diventato indispensabile per meglio gestire il tutto
PROSfinalmente sono riuscito a trovare un equilibrio per gestire l'attività in modo più ordinato è semplice da usare anche i dipendenti sono molto soddisfatti per la maggiore chiarezza degli ordini di lavoro ricevuti anche per un'azienda di piccole dimensioni come la nostra
CONSforse potrebbe servire di poterlo utilizzare meglio con gli smartphone
Reason for choosing Sengerio
1- perchè Sengerio lo riesco ad utilizzare da qualsiasi computer / tablet basta avereuna connessione internet e subito ho la mia attività in evidenza 2-perchè il personale di Sengerio è sempre stato presente (e paziente) nell'insegnarci come fare funzionare al meglio il prodotto ascoltano le richieste e provano sempre a trovare una soluzione
FABRIZIO
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
POSITIVA, MA SI PUO' MIGLIORARE.
La mia esperienza complessiva sul sistema è positiva. i
PROSIl prodotto, di base è fatto bene. una volta capito quali strumenti ha il software, è abbastanza intuitivo. La caratteristica più importante che mi è piaciuta da sempre, è la possibilità di poter utilizzare il programma anche da casa, non solo dall'ufficio, con le stesse potenzialità.
CONSmi è piaciuto di meno il sistema di frazionamento di un servizio, il sistema sengerio sul telefonino.
Reasons for switching to Sengerio
E' STATA UNA SCELTA AZIENDALE POICHE' IL VECCHIO PRODOTTO E' ANDATO SCOMPARENDO.
Giovanni
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Ottimo Software, fantastica assistenza clienti
Software completo. Sengerio racchiude, in un unico programma, la parte operativa dell' attivita' e la parte contabile. Attraverso le varie App si puo' monitorare l' azienda nella sua complessita'. Inoltre, in caso di difficolta', il cliente e' sostenuto da un team di assistenti che tempestivamente risolvono qualsiasi problema.
PROSRacchiude tutte le funzionalita' necessarie ad un' azienda di trasporto persone. Fantastica assistenza clienti
CONSNulla da migliorare, nessun suggerimento
David
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Routemaster4Hire Review of Sengerio
The software is very easy to use and is now an essential part of our business admin. Its very easy to keep track of private hire booking as well as driver and vehicle rotation.
CONSPerhaps integrating with google maps ( or similar) when inputting pick-up/drop-off locations?
Francesco
International Affairs, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Tutto ok!
Uso sengerio da qualche anno, ottimo programma di gestione totale d'azienda
PROSProdotto molto intuitivo e funzionale, ottima la convisione dei servii con autisti/fornitori
CONSLa parte del noleggio con conducente dovrebbe essere più sviluppata. Nel complesso comunque fa il suo dovere egregiamente
eleonora
Leisure, Travel & Tourism, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2021
recensione
sicuramente ha ottimizzato i tempi di fatturazione e gestione delle conferme
PROSfacilità di fatturazione facilità di gestione prenotazioni ottimi collegamenti tra sezioni
CONSmacchinoso e non elastico nella gestione orari/assegnazione autisti richiesta di aiuto non sempre esaustiva
CRISTIAN CALOG6ERO
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
GESTIONE TRASPORTO E AMMINISTRATIVA
POSITIVA
PROSFACILITA' UTILIZZO E COLLEGAMENTO RAPIDO TRA LA PARTE TECNICA E ORGANIZZATIVA E L'AREA GESTIONALE AMMINISTRATIVA
CONSNON TROVO CRITICITA' SE NON IL BLOCCO PER EMISSIONE FATTURA CON LO STESSO NUMERO PROGRESSIVO E O CONTROLLO DI DATA DI EMISSIONE FATTURA.
FEDERICA
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
COMPLESSIVAMENTE SODDISFACENTE
PER LA LOGISTICA E' DAVVERO UTILE
PROSIL SOFTWARE E' ABBASTANZA INTUITIVO, SEMPLICE DA USARE E RIESCE A SODDISFARE LE NECESSITA' DELLA NOSTRA AZIENDA DI TRASPORTI
CONSLE CONTINUE VARIAZIONI DELL'INTERFACCIA SPESSO MODIFICANO CONSIDEREVOLMENTE LE FUNZIONALITA'
Giuseppe
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
recensione di Giuseppe Roffi
Prodotto facile da utilizzare anche per l'autista.
CONSAlcune funzionalita' potrebbero essere migliorate. Esempio: l'autista legge sul suo servizio il TITOLO prima del dettaglio del servizio. Andrebbe anteposta la visione del servizio al TITOLO.
MASSIMILIANO
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
OTTIMO
AFFIDABILITA', TEMPESTIVITA' NELLE RISPOSTE, PREZZO CONGRUO E FLESSIBILITA' DELLA PIATTAFORMA.
PROSFLESSIBILITA' DEL SISTEMA E CAPACITA' DI ADATTARRLO ALLE ESIGENZE DEL CLIENTE.
CONSPROGRAMMA DI TURNAZIONE AUTISTI DA IMPLEMENTARE.
Raffaele
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Ottimo programma con massima disponibilità dallo staff
il modo in cui è impostato. Soprattutto l'impostazione dell'emissione fatture
CONSquasi niente, quando c'è stato qualche problema è stato risolato tempestivamente dallo staff di Sengerio
Luca
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed July 2021
Recensione
Buona, ma non eccellente
PROSAbbinamento commessa di lavoro personale mezzi in servizio
CONSLento nell'impostazione del preventivo per poi passare alla prenotazione e quindi alla fattura
Francesca
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Sengerio su misura
Great!
PROSIt is easy to use. It is contnuously updated.
CONSJust few small details in invoicing and payments,
Reason for choosing Sengerio
Read the above… we grew up together with Sengerio!
IMER
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
VIAGGI
FACILE ED INTUITIVO NELL'UTILIZZO ANCHE SU DIVERSI DEVICE.
CONSSULLA APP SCHEDULE NON SI RIESCE A VEDERE SE I MEZZI SONO UTILIZZATI PIù GIORNI.
Alfio
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Favoloso
La mia esperienza è stata molto interessante
PROSPer le aziende con tanti dipendenti è molto utile
CONSAlcune volte è molto lento e per caricare dei servizi impieghi anche 2 ore
Reasons for switching to Sengerio
Nella vecchia azienda non usavamo sengerio, nella nuova azienda che lavoro adesso già utilizzavano sengerio.