All ShipSaving Reviews
1-25 of 39 Reviews
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Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Go with shipsaving
intuitive - you follow the steps and you get your labels printed price - one-stop shopping and you pick the most cost-effective one and it is usually a lot cheaper than what you get from UPS or FedEx by yourself.
CONSif you can get further discount, that'll be great
Vendor Response
Hi! Thank you so much for your review. We're glad you find ShipSaving intuitive and cost-effective. Regarding shipping discounts, ShipSaving offers the lowest shipping rates in the industry. We hope to bring you and other ShipSaving users better service and more features as much as possible!
Replied March 2024
Christy
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Perfectly satisfied with ShipSaving
I appreciate the ease of use the most. Keeping track of orders is very simple through ShipSaving. It was easy to get refunded when I made a mistake on a label. I know from a lot of research that ShipSaving's prices are the same or lower than other similar services, and also much easier to track and obtain. As someone who does a lot of shopping around, I'm very happy with ShipSaving.
CONSThe only thing that would make it better is if it integrated with Squarespace, but that's a minor detail.
Reasons for switching to ShipSaving
Squarespace does not offer an option to create a QR code, and that's a critical difference for me.
Vendor Response
Hi Christy, thank you for your feedback! We are glad you find ShipSaving easy to use and value our features and pricing. We actually do integrate with Squarespace in the ShipSaving Pro plan; please feel free to reach out to us to get more details!
Replied February 2024
bosco
Utilities, 1 employee
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
so far so good,
give more details shown on the label, such as allow to listing the SKU of products and order number
CONSnot easy for the excel, it should improve all the information showing in one excel, such as order details (including tracking number)
Vendor Response
Hi Bosco, Thank you for taking the time to leave us a good review. We appreciate you as a valuable user of our platform. We heard your feedback, and we will upgrade the excel function as soon as possible. Our customer service welcomes any kinds of feedback to make our product better!
Replied February 2023
Paul
Events Services, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
ShipSaving is awesome! afforable and efficient
I use ShipSaving for mailing stuff I personally sold for much cheaper rates than I would be able to obtain myself. On top of that, I use ShipSaving over a similar competitor because it provides label QR codes for USPS packages. This allows me to ship without a printer at home. The functionality was lacking at the other service.
CONSN/A. zero complaints. The user experience has been pleasant.
Reasons for switching to ShipSaving
ShipSavig provides QR codes for USPS packages alleviating the need for a printer.
Vendor Response
Hi Paul, Thank you for taking the time to leave us a review. It's great to know the QR Code feature for USPS shipments has simplified your shipping process. Your satisfaction is our top priority, and we're here to support your shipping needs. Thank you for choosing ShipSaving. Best regards, The ShipSaving Team
Replied February 2024
Marge
Apparel & Fashion, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Best printerless option!
Shipsaving offers a huge advantage over competitors for one main feature: QR coded labels! This is perfect for customers who may not have access to a printer, or labels. Discounted rates are also much lower than retail pricing.
CONSWould love to see integration with PayPal for orders received! Copying addresses and uploading tracking isn't nearly as seamless as it could be if this were integrated.
Reasons for switching to ShipSaving
Ability to obtain a qr code to show at post office instead of personally printing the label.
Vendor Response
Hi Marge, Thank you so much for writing us a positive review. We are happy to see you like our product and enjoy the service! We appreciate your genuine, your feedback has been well received. We'll try our best to bring make it come true! Best, ShipSaving Team
Replied August 2023
Clarissa
Biotechnology, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Makes Printing labels a breeze
Customer service is very helpful with tutorials and help with adding other carriers. The software is pretty straight forward and the address book is very handy. 1 cent per label is a cheap cost to not having to stand in line at the post office.
CONSSometimes the printer is not detected and I have to manually go in to fix the issue. Luckily if you open the label in a different tab, then you don't have to go through the process of redoing the label. Sometimes the actual carrier charge is more than quoted and they do not alert you that you have been charged the difference.
Reason for choosing ShipSaving
A personal rep and product was recommended by a neighboring business.
Vendor Response
Thank you for your kind words, Clarissa. We're grateful for your feedback. It's our pleasure to provide our customers with the best possible customer service. And we're sorry you had a frustrating experience printing the label. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn't happen again.
Replied February 2023
Hong
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Would Recommend
Overall, these are some minor inconveniences, but compared to the utility and money it saves you, the few nitpick cons are nothing in comparison, it is a no brainer to use this. I recommend this to everyone and think everyone should use it. It saves you time and money. Customer service is also very helpful.
PROSEasy to use, B2C integration, brings great convenience, great pricing and great customer service. Also enables you the option to UPS surepost. International shipment documents made easy with the system.
CONSYour own UPS account is not easy to set up and integrate to Ship Saving. Still haven't succeeded.Extra surcharge from shipping companies need to be requested from the Billing department to see the details.Wish this integrates Big Cartel too, we have 1 website that uses it.
Reasons for switching to ShipSaving
Price, price and price. Turned out it also brings you a lot of utility on top of that, saved me time and money as well.
Vendor Response
Hi Hong, Thank you for your detailed review, and we really happy to see that you like our product and willing to continue using it. We have received your feedback successfully, and we will keep the UPS integration function in mind and send a note to the product team. We value our user's feedback and aim to improve our product for our users. Thank you again for your support, and we are very grateful for your kindness!
Replied February 2023
Angela
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Made my shipping nightmares stop!
This service is straightforward and user friendly. Everything is in front of you in the order you need it to be. Having different carriers and options instantly appear changes the game in terms of providing the best service at the best price. I am a fan, the other shipping products I had tried were pricey and needed constant add-ons and supplies, making the cost soar. ShipSaving makes it easy, just enter info and print on plain paper! Schedule pickups and track items all on the same dashboard. It's a dream!
CONSI would like to see a cheap tracking service.
Reasons for switching to ShipSaving
Price
Vendor Response
Hi Angela, We appreciate your positive feedback! Thank you for sharing your real experience with us, and we are happy to see that ShipSaving is your shipping solution. Your voice is important to us, and hope to see you around on ShipSaving's system :)
Replied August 2023
Deineira
Apparel & Fashion, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
ShipSaving is my go-to for shipping
I love that I can use the QR code for obtaining my labels. I do not have a way of printing them out myself and who has time to go to the library just to use the printer these days? It’s also convenient that I can estimate the price right away so I can include shipping in my invoices.
CONSNothing! I think it’s great the way it is.
Reasons for switching to ShipSaving
For the QR code function
Vendor Response
Hi Deineira, Thank you so much for leaving us a positive review! We're so glad to see you like our product and enjoy our service! QR code is indeed a great service for many people. Hope to see you around on ShipSaving! Best, ShipSaving Team
Replied August 2023
Jie
E-Learning, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2024
I like this shipment website
It 8.5~9 out of 10. I like its nice and friendly UI, clear instructions, and price/tracking services are all very clear. One thing you can improve is for first-time users having a better experience with adding payment method.
PROSI think the best feature is that it's very clear how to proceed and where to find what I need. Also the website's UI and UX is great.
CONSOh, I remember the first time I tried to add credit card as payment method, it just kept failing for like five times. I almost gave up. I also tried debit card but it didn't go through as well. So it was bad experience for new users.
Vendor Response
Hi Jie, Thanks for sharing your feedback with us. Your voice is important to us! We're thrilled you like our platform's design and how easy it is to navigate. The good news about the payment method is we've improved the process for adding payment options to make it more user-friendly. Appreciate the high scores and your feedback. Best, The ShipSaving Team
Replied February 2024
kera
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Benefits of using Shipsaving system
user friendly, cost efficient, time efficient, integrated with warehouse / inventory, very good USPS CPP rates
CONSOrder info and its shipment info is separated, not in the same page.
Vendor Response
Hi Kera, Thank you for leaving a kind review for us, and we are very glad that you enjoy ShipSaving most of the time. Users' feedback matters a lot to us. Thank you for bringing us attention to the function of order/shipment info. We will take your advice into consideration and update our system in the near future!
Replied February 2023
Frank
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Sunway Feedback
Integrate the E-commerce portal, and easy to compare different carrier.
CONSwareshouse management doesnot works well
Vendor Response
Hi Frank, We are pleased to hear that you like our product! Your feedback is very important for us, and we'd like to thank you for being a loyal user more than 2 years. The good news is that we are about to launch a new version, and we have taken your suggestion into our consideration. Thank you again for your kind words! Please do not hesitate to contact us if you have more to give.
Replied February 2023
John
Machinery, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Very Good could be Excelent !!
You have a DHL option with very good rates.
CONSWeb site needs better integration, absolutely needs live shipping rates with woo commerce .
Reason for choosing ShipSaving
You have a DHL option
Vendor Response
Hi John, Thank you for leaving us a review. Your feedback matters a lot to us, and your suggestion has been well-received from our side. We will work on the integration issue with our IT team to provide the best user experience to you. Thank you for being a valuable user to us, and we hope you continue enjoying ShipSaving!
Replied August 2023
Banny
Ranching, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
easy jods
good
PROSeasy and convenient accurate query during transportation
CONSless choice not ups and fedex price please add
Reason for choosing ShipSaving
easy
Vendor Response
Hi Banny, Thank you so much for taking time to leave us a nice review. It's great to hear that you had great experience with ShipSaving. We have heard your suggestion too, and we will try our best to integrate more choices for our users. Appreciate your support, and hope you continue enjoying our service Best, ShipSaving Team
Replied April 2023
Ed
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Shipping with Ship Saving / Ease of use / Competitive pricing.
Quick and easy to use. Easy for workers to find information when needed.
CONSMaking inbound shipments or 3rd party shipments.
Reason for choosing ShipSaving
Mainly pricing.
Reasons for switching to ShipSaving
Pricing.
Vendor Response
Hi Ed, thank you so much for taking the time to leave us such an excellent review! We are thrilled to hear that you enjoyed your experience with us and appreciate your kind words. Your feedback is invaluable as ShipSaving strives to provide the best service possible.
Replied February 2023
Weiqiang
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Can save shipping cost!
I have used other software before, and compared to shipsaving, shipsaving has certainly advantages.
CONSCan’t save order to print later. Recommend to add this function.
Vendor Response
Hi Weqiang, Thank you for your positive review, and we are pleased to see you enjoyed our software. We appreciate your kind suggestion, and your comment caught our eyes. We have recorded your issue and will add the function in the future.
Replied February 2023
Huili
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Love it
Whenever I ship I love going to shipsaving, I have used for three years, it saved me alot of time.
PROSIt is very fast and convienent, it helpe giving me the price so quick.
CONSI think it might be the filing out info part, if I could create a profile for specific receiver or the sender, that would save even more time that I will only need to type in the weight, everythnig else keeps the same.
Reason for choosing ShipSaving
Fatest, convienent
Vendor Response
Thank you so much for taking the time to leave a positive review! Your kind words mean a lot to us. We appreciate you mentioned about information fill-out. We aim to provide the best user experience, and we will take your advice and incorporate this function to our system in the future!
Replied February 2023
Xiang
Wholesale, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Overall happy with this software
Both in Chinese and English. Easy to use.
CONSI have to request to get all shipping carrier. Why not just give me all carrier option and let me choose. Also, my friend switch to another software with better rate. If the rate is better, you will get more business.
Vendor Response
Hi Xiang, Thank you so much for taking you time to write us a review! We are happy to see that you like our products most of the time. Your voice matters to us! We have been working very hard to provide the best rate for our users. Our customer service is always here to help you out. If you have any questions or concerns, please do not hesitate to contact us :)
Replied February 2023
Solomon
Consumer Goods, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Shipito Mailing and Order Tracking
Shipsaving is simple to use and has multiple features for the improvement of business strategy.
PROSShipito is an excellent webpage for integrating your shop and floor into the the website. It allows management of order at no extra cost.
CONSIt has most stores but would have needed alot for example it does not have wix but I find shopify is the best option as it allows a free website and payments.
Reasons for switching to ShipSaving
The shipstation had a high cost to manage. Therefore was not suitable.
Vendor Response
Hi Solomon, We appreciate your support! We are glad you enjoy some features on the platform, and we will keep improving in the future and provide more integration options. Thank you again! Best, ShipSaving Team
Replied June 2023
Ziming
Online Media, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy to use
Easy to create a label and print. Price can save a lot money. I really enjoy using it.
CONSNever try international shipping. If it can provide good price on international shopping would be great.
Vendor Response
Thank you for taking the time to leave such a glowing review of ShipSaving. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. We have both great USPS and DHL Express international shipping discounts. You can simply test the rate anytime~ Thank you again for your support and we are always striving to provide the best possible experience for our customers and feedback like yours helps us achieve that goal.
Replied February 2023
Jingqin
Electrical/Electronic Manufacturing, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Good software
Easy to use and save the money, would recommend to the friend
CONSSome tool bar needs to be organized, sometimes can not find it
Vendor Response
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations. We take your feedback seriously and will do everything we can to ensure that our system continues optimized in the future.
Replied February 2023
john
Public Policy, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Good product, but no advantage over your competitors
Pretty good, but you are in high competition with the similar service provider. You provide exact same service. Thus no one has specific advantages. As a user, I will only choose the cheapest option.
PROSIt quickly provides price comparison of different shipping options, and can quickly pay and get labels.
CONSDo not support all kinds of shipping companies, wish to see better deals.Maybe you can also negotiate with shipping companies to see if they can provide QR code shipping options (which means the users don't need to print labels at home, just scan the QR code at the store, and the store will print labels)
Vendor Response
Hi John, Thank you for leaving us an honest review. Your feedback is important to use, and it has been well-received from our side. We agree that competition is very high in this industry, and we are working hard on offering the best rates to our customers! By the way, our service already had a QR code function. You may find it when you purchase a USPS shipping label; an automated pop-up window will come out to ask if you would like to generate a QR code or not. Hope this helps! Hope to see you to continue using our service in the future :) Best, ShipSaving Team
Replied August 2023
Terri
Retail, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Great Service
Ease of use is definitely a plus. Being able to access postage at any time is great and being able to schedule pick up is awesome! I don’t have to leave the house which means more time to focus on other important tasks.
CONSThe only thing that I don’t like is that it doesn’t integrate with Square by Weebly.
Reason for choosing ShipSaving
Pricing
Vendor Response
Hi Terri, Thank you for your support to ShipSaving! Your voice is important to us! We are pleased to see you enjoy using ShipSaving. As for the integration with Sqaure by Weekbly, we will take a note on that and hope it comes true in the near future! Best, ShipSaving Team
Replied August 2023
Guanda
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
USPS Ground service price is superb
We ship books nationwide. The packages are usually heavy. Shipsaving's USPS Ground service has saved money for us.
CONSWhen I try to buy labels and fulfill my order in the "orders" tab, although my Shopify account is connected, the system does not send shipping confirmation to the customer.
Vendor Response
Hi Guanda, thank you for your review. We are happy that ShipSaving can help you save on shipping costs! Meanwhile, to send a shipping confirmation to your customers, you can go to the Integration page on ShipSaving and edit your Shopify store to check the box “Send shipping confirmation email to customers.” Please feel free to contact us via live chat if you have any further questions. We are here to help!
Replied February 2024
Tammey
Retail, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Ship with ease
Overall all i wpuld rate my experience an A+. Keep up the good work
PROSI really like how easy it was to intergrate my business with shipsaving. Just a few clicks of a button and its done. No having to write things down enter them into the site and then hope it didnt write it down wrong. Shipsaving does it all for you.
CONSTo be honest i havent user all the services shipsaving has to offeer so as of yet i have not came accross anything that im not satisfied with yet.
Vendor Response
Thanks so much for sharing your experience with us. We're glad you found our platform easy to use and helpful for your business, and know that you're satisfied with everything so far!
Replied February 2024