All TransPlus Reviews
1-25 of 40 Reviews
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raman
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
dispatch
super satisfied .
PROSvery friendly user , love the dispatch software
CONSi like everything. very organized. no complains
Jashan
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2023
Point of view about Fleet Manager
The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.
CONSThe latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.
Joel
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2023
Confused, not sure.
Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request
CONSOrder # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.
Lorelei
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Fleet Manager
Overall the system is great, it just needs some tweaking.
PROSProcessing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool.
CONSPc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time.
Shayne
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
One of the best non-TMW trucking softwares
Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes!
PROSProgram is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow!
CONSCould be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations.
Tim
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great product… easy to use… powerful reports
It’s been great. The whole team likes it.
PROSHow quick it was to learn and understand.
CONSI would like to see some more report options.
Howie
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Review
Good for the most part
PROSEasy to work within on a daily basis for all users
CONSSome functionality not available asset tracking and history
Reason for choosing TransPlus
Most viable option
Karamjeet
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent Experience
I like the experience with Fleet Manger, all tasks can be completed with one click. thanks for making things easy.
PROSIt provides all the features, need to preform all functions smoothly.
CONSall good. i have no particular thing in mind for not liking.
Brent
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Fleet Manager
this is a valuble asset for trucking companies looking to stream line their operation
CONSnot being able to filter out load to multiple states or a country
Reasons for switching to TransPlus
changed companies
Isabella
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Fleet Review
Overall it is a very useful application for fleet management.
PROSVery user friendly. Easy to access from any location.
CONSGlitches with dates that take long periods to resolve.
David
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Fleet Manager is great
I love how easy it is to use. It flows very well, especially when all of the functions are active. We can do customs straight from the program and use our GPS intergration through it to send drivers trips and messages.
CONSThe major issue with the program is if there was a mistake made, example a trailer not switched properly and you don't catch it right away. You need to go back on numerous trips to tear apart drivers trips that have touched that trailer or load. It becomes quite a pain and there should be an easier way to go about that.
Manmeet
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2022
Review
Mix experience somethinngs are better and some which can be improved.
PROSAssests and driver management i like the most
CONSsome times it does not allow you to override the steps, some times there were mistakes which you need to override without touching previous trips, and customer service should be more efficient with 24 hours support available as trucks are running 24/7 and support should match that.
Reasons for switching to TransPlus
Management decission
Carey
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Fleet from a New User
It covers many, if not all aspects of the logistics industry.
CONSI don't like that any boards that are created can only be shared by those that creator., they should be shareable from the admin users as well. the icons are tiny and the GUI needs to be updated so its more graphical.
Ashish
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Friendly software in world of dispatch
awesome. so easy to use; i always recommend people to use this software.
PROSease about tracking previous orders and comparing the rates with the new ones. sales reports and profitability reports are also a good features
CONSnothing this software is perfect for the new user
Jodi
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Review
There are of ways to tell a story for each shipment. Audit history, notes, document imaging, etc
CONSBilling for driver payroll. I wish there was a way to allocate wait time and driver assist directly to the driver from the billing item line.
Harry
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best fleet management software
- Easy to signup - Best for all the services for transportation like shipment management, dispatching, accounting, tracking, ACE, ACI, Etc.
CONSThe pricing point can be lowered, so that all companies can afford it.
vipin
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2023
Fleet Manager Review
Its good
PROSNot that great, requires more analytical data, required more reports to be generated from the system
CONSnot friendly user, very basic reporting
Natasha
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Fleet Review
IT support has been very positive. Quick response times and friendly and resourceful assistance.
PROSThe Fleet Manager program is very easy to use. The dispatching platform and the workflow in particular are user friendly and include all pertinent information for a positive and informative dispatching experience.
CONSThere are reporting features that are lacking or are difficult to see where the information is being pulled from. Lack of an online portal to access user friendly training materials and reference documents.
Arshdeep
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
best software ever
team is also good, you can contact with them anytime, very helpful
PROSmost amazing feature is an accuracy, never had any issue
CONSnothing so far, but good things take time
Nayeema
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Good Software but pricey
It gets the job done pretty efficiently for our needs
PROSOnce you learn it, its easier to use for sure
CONSThe processes could be a little more simplified
Reason for choosing TransPlus
ITS Dispatch
Tracey
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Fleet Manger Reiew
Once you know the basic functions, it's easy to use.
CONSRunning Reports needs improvement. And understanding the data that each report is pulling.
Navneet
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed October 2022
It is one of the most used software
n/a
PROScompliancy,ifta,reports etc. I use it daily in fact evey 30 minutes.
CONSSomeetimes, there is aglitch on it and it stuck sometimes.
Amardip
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Simple
Ease of use in the software makes it user friendly.
CONSReport generation and customization is very difficult at times
Melanie
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Customer Service Support ROCKS!
This is a Customer Service based review - they were very quick to help and figured out my issues, then explained how to fix the problem myself - Thank You to [SENSITIVE CONTENT] !
PROSFleet has a lot to it and can be overwhelming at times, but once you get a grip of how things are laid out it makes it a really straight forward program to use.
CONSI wish there was more user training available to better understand how the program works. Overall very satisfied though!
Harman
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Key Role In MANAGEMENT
Managing data about trucks, trailers & drivers etc. Easily find and identify trips & PRO # Ease to get trip history for any truck, trailer & driver
CONSGeofencing needs to be worked on, we're currently working on it.