All InventoryCloud Reviews
1-25 of 329 Reviews
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Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2024
User Friendly - Does the Job
Our experience has been great. They don't help you a whole lot when it comes to API's and hooking things up to it though. That is an area for growth.
PROSBarcode creation and inventory tracking.
CONSThe user interface is good but can be confusing if you have staff who aren't the savviest with tech.
Vendor Response
It's good to know that you are enjoying InventoryCloud's barcode creation and inventory tracking capabilities. Thanks for sharing your experience.
Replied April 2024
Imon
Management Consulting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Barcode led Inventory Management software for businesses. Go for it now !
Its amazing and worth recommending to everyone. Web based inventory cloud system helps in real time tracking and efficient supply chain management of all our official assets. The barcode scanning never disappoints and is a foolproof system for checking and tagging of bulk orders easily in one go without any issue. The best thing is that it is quick, fast and seamless. Now tracking orders and assets is just a click away. Everything is available at your convenience 24/7. One of the best inventory management system in the market at such an affordable pricing
PROSBarcode led Inventory management system helps in real time tracking and managing the assets from one end to another. Managing the assets from e mail purchase orders and complete online engagement from start to end helps in efficient supply management, thus resulting in better performance outcome. This web based inventory management system can be accessed easily via mobile and tablet devices as well and is very easy to handle and functionality is trouble free. Managing the assets through serial number is easy and accessible all the time. No more hassle in managing the bulk orders.
CONSNo problem faced till date. More and more customization is requested to improve the supply chain system to its best as per current business dynamics. Real time functionality and auditing of the orders through barcode scanning often hangs or slows down and buffer in web, which can be resolved immediately. Else, everything is just perfect.
Reason for choosing InventoryCloud
InventoryCloud is chosen because of its high efficiency run rate in running the supply chain of assets without any glitches or issues. No problem or fear of installation or setup issue as nothing is required and it can work on its own. Never experienced any slowdown or downtime while functioning. It is a must have solution for managing the inventory in best possible way.
Vendor Response
Wow! Great insights and thanks for sharing. We're glad to hear that InventoryCloud is meeting your needs. Thank you for your additional recommendations. We will take a look.
Replied April 2023
MD RASEL
Furniture, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
EXCELLENT APPS
I like tracking system and also history ,receiving ,purchasing are very easy and comfortable.
CONSeverything is very easy and comfortable.
Vendor Response
Excellent review! Thank you for your endorsement.
Replied April 2024
John
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
WIP
We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.
PROSFor a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.
CONSKitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.
Tracy
Government Administration, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
IT Warehouse review
It took me a little while to adjust to a new system, but it is worth the adjustment period.
PROSIt is reliable. I can export data to co-workers.
CONSIf there is a way to make corrections to PO numbers entered incorrectly, I don't know how to do it without completely removing the item(s) and re-entering.
Reasons for switching to InventoryCloud
Wasn't my choice, the company I work for decided on it.
Vendor Response
Thank you for sharing your experience with InventoryCloud. Do know that we are committed to continued improved of our solution.
Replied April 2024
Anthony
Furniture, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Great Option for the Price
I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.
PROSIt's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.
CONSThe mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.
Reason for choosing InventoryCloud
Price to feature set ratio. Seemed like the most well-rounded option for the price.
Reasons for switching to InventoryCloud
Fishbowl's terrible UI and issues with reports.
Joseph
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Pretty Darn Good Bang For Your Buck
Overall great experience, we use this tool daily and it has stream lined our inventory/sales process. It is nice to know what dollar amount of inventory we have at any given time. Being able to track cost across the board is very critical in this age of constant price increases. We really love the mobile app due to the fact we can help our customers on the fly, great job!
PROSImplementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.
CONSThe search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".
Reason for choosing InventoryCloud
We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.
Reasons for switching to InventoryCloud
Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Experienced 2 Year Inventory Management User
For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.
PROSIt's mostly self-contained. I completely about 85% of the functionality with the Program.
CONSNumber 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.
Reasons for switching to InventoryCloud
I've used these previous programs with other organizations I've worked with.
Farid
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Shell Review
easy to setup and operator user friendly
CONSI would like the application work using Domain AD
Vendor Response
Thanks for explaining to everyone how InventoryCloud is easy to setup.
Replied April 2024
Andrew
Research, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Good product, but non-pro subscription is limited.
Very usable product. Overall I am happy with the experience.
PROSThe inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.
CONSThe search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.
Reason for choosing InventoryCloud
Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.
Marc
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
InventoryCloud make your inventory flow
Ease of use, I can scan my items in and keep my inventory flowing
CONSSometimes it takes time to upload the new data when I'm in a rush
Vendor Response
We''re glad you agree that InventoryCloud is not only very efficient, but easy to use.
Replied April 2024
Freddy
Think Tanks, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2023
Freddys review
its good but it needs to start implementing dashboards
PROSI like a lot of the features that help with fixed assets and build reports around end of life
CONSI hate how you cannot create dashboards
Reason for choosing InventoryCloud
Yes for the time being I have chosen wasp but I am thinking about other products
Vendor Response
Thank you for taking the time to share your information regarding your experience. We also appreciate you identifying opportunities for improvement. Do know that we value your opinion and that we are committed to improving on your experience.
Replied December 2023
Jennifer
Maritime, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
A lot for your money
Relatively inexpensive system that is pretty powerful
CONSHave not been able to easily integrate with Quickbooks. No connector.
Vendor Response
We appreciate you discussing how valuable InventoryCloud is compared to the cost. Thanks.
Replied April 2024
Kyle
Warehousing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Inventory management
It has helped me control inventory which hasn't been done in years.
PROSEasy of operation. It has giving me the flexibility to control inventory movements within the four wall. Also we are now scanning products in and out of building.
CONSNot having the complete package to use makes it a little difficult to get everything done that I wanted too. I assume that the kitting feature was part of the basic package and it wasn't. Now I have no budget to purchase the added package.
Reasons for switching to InventoryCloud
QB doesn't track inventory for S---.....
Vendor Response
Thanks for taking the time to share your experience with InventoryCloud. Do know that we are consistently making upgrades and improvements to grow the value of your solution.
Replied August 2023
Michael
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
If you are doing inventory by hand, or in Excel, give InventoryCloud a look.
Personally, InventoryCloud has made my live at work INCREDIBLY easier and less stressful. I no longer have to worry about those end of the month hard counts, or if I am running low on inventory. I find InventoryCloud very intuitive, and easy to use. although it may have been difficult getting other workers to understand the software, the company I work for is better because of InventoryCloud.
PROSWhen I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.
CONSNow, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.
richard
Mental Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Inventory 1
WASP has done what is was supposed to do and it is much better than a paper and pen process. Wasp is overall a good inventory software with some small issues here and there, but very useful.
PROSThe software is a complete inventory software. The software mainly runs well for what it is. It does what it is supposed to do. Good for general inventory functions.
CONSAt times the system runs slow, and picking large orders can take a long time. The system has crashed or locked up on occasion resulting in lost data and forcing users to start over (rare but it happens). At times tickets have been opened with WASP and I have not heard back about some issues, but the WASP techs are always helpful when on the phone. There is an issue with not being able to pull the full amount of inventory from a none primary location. This has been going on for sometime. I have followed up several times in the past, but I do not remember WASP ever following up with me about the issue. Some other small issues such as not being able to delete past PO's after they are closed out etc.
Reason for choosing InventoryCloud
Our ITS chose this product based on our past use of the WASP stand alone software.
Reasons for switching to InventoryCloud
Single sign on.
Jay
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Game changer
Prior to getting Inventory Cloud I had to manually keep track of my inventory taking up a lot of time to maintain. Since my company has purchased the Inventory Cloud software, it has made running the warehouse easier and more accurate. I can now order materials and equipment with Inventory Cloud software, and the employees can now make a pick list of what they need for a job.
PROSThe check in-check out feature is a game changer for my company. I no longer have to write down what went where and who has it. Very easy to use.
CONSThere has only been one short time that the software was acting up. It was just after an update that was done to the system and it wasn't sending my orders to my vendors. This was a moderate inconvenience for me. Once I realized that my orders were not being sent to my vendors, I called the support team at Wasp. They were aware of the issue (from other companies that had called) and resolved the problem in a very timely manner.
Reason for choosing InventoryCloud
Inventory Cloud fit the needs of my companies. It gave me all the right functions needed to run a warehouse at a great price point.
David
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2022
Designer Deck _ Inventory Cloud Review
the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.
CONSeverything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.
Reason for choosing InventoryCloud
the intro looked good and the bar codes were a huge plus.
Vendor Response
Thanks for taking the time to share your experience with InventoryCloud. We are concerned about your experience to leverage all of the rich capabilities of the software. We have created helpful videos to give you quick insights regarding everything you need to know to maximize the value of InventoryCloud
Replied August 2022
Shelley
Packaging and Containers, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great for any company who needs inventory assistance.
We can keep our inventory, orders, picks for specific work orders, and incoming items organized easily by using this system. It helps us a great deal every day here at our company.
PROSI love that we can use it on the go. We can count our inventory going in and out while actually on the floor looking at it. It is easily used with our other systems and helps us a great deal with keeping up with the amount of raw material and finished goods we have here at our location.
CONSThe specific thing I did not like about the software was fixed with the last update. We had an issue when we tried to change an order. We were not able to delete specific line items in a pick or purchase order. We would have to make another with a different title. We no longer have to do that. We are able to delete a line item and something else. Yay. Go Wasp!!!
Matt
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
WASP Inventory Cloud
We enjoy using the program. Would like to see more customization.
PROSExcellent customer service. Cloud-based program is easy to access. Very user-friendly.
CONSIt lacks features that we wish were there. It would be beneficial for us to have more custom features. The report templates can be confusing and overwhelming. Would help to have custom reports easier to create.
Reasons for switching to InventoryCloud
The old program was antiquated and didn't function properly at all times.
Vendor Response
We're glad to hear you appreciate our commitment to providing excellent customer service. We also appreciate and value your product features recommendations.
Replied June 2023
Tom
Consumer Goods, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Pretty good inventory managment, with a few hiccups
Overall, our experience has been positive. We use the software to track inventory at our main facility and at several customer locations. That's not exactly the designed use of the software, but it's worked well for us so far.
PROS* Ease of use for our end users, interface is fairly simple and easy to train on.*Can allow/restrict access to individual menu items at a user level*Very minimal downtime
CONS*Label/barcode creation is a little clunky. We were able to get what we needed, but it took some trial and error.*Inventory items can't be restricted to a certain location if they have a quantity of zero. We want some users to only be able to see the items in certain locations. Normally you can assign items to a location, but if the quantity in the system drops to zero, it will show up for all locations.
Vendor Response
Thanks Tom for taking the time to share your experience with InventoryCloud. We're very pleased to hear that you have found it to be easy to use. Also thanks for sharing opportunities for improvement. Do know that we will take these points very seriously.
Replied January 2023
Josh
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Good Software
I use this software everyday for my occupation. I overall enjoy using this software, as it has been a major aid for our company. I think there is opportunity for this software to be better, but I see the team is working hard to accomplish this.
PROSThe software is easy for any user to learn and operate. I have been able to control my inventory at two locations with this software.
CONSThe updates tend to have issues inside of it every time there is a major update. I have lost PO's in this system due to an update. The positive is the team is easy to work with while they try to figure it out.
Vendor Response
Thanks Josh for confirming that InventoryCloud is an easy to use software. Do know that we are committed to continuously improving on your experience.
Replied August 2022
Baladas
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
One of the best Warehouse Management System
For user interface and features i will give it five star rating.
PROSI most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.
CONSWe are using it since several years, i personally didn't faced any problems while using it.
Vendor Response
Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.
Replied November 2023
Rajendra
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Decent inventory management solution
Overall experience with InventoryCloud is good and exceptional.
PROS1) Easy to use. Unique user interface. 2) Can be access from anywhere so you don't have to depends on particular system. 3) You can use mobile scanners for inward and outward operations.
CONSWe never faced any issue with it till now.
Vendor Response
Thank you for sharing your experience. We are very pleased to read that you find InventoryCloud as being easy to use.
Replied October 2023
David
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
WASP is reliable!
It is very reliable in term of data accuracy and very easy to use it.
PROSMany easy ways to find your inventory item or its inventory in this system due to the multiple filter setting.
CONSA feature to hold existing inventory for certain order/customer and system can display the updated availability for other customers. The reserved inventory can not removed/used for any other orders.
Reason for choosing InventoryCloud
Barcoding and Scanning feature
Vendor Response
Thanks David. Happy to hear that you feel InventoryCloud is very reliable. We appreciate your recommendations for continuous improvement. Do know that we are listening and will be looking into that.
Replied May 2022