All Dubb Reviews
1-25 of 98 Reviews
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Peter
Information Technology and Services, 10,001+ employees
Used more than 2 years
OVERALL RATING:
5
Reviewed August 2022
Dubb springboard
LaMont
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
A Must have Tool
Dubb is probably my number tool I use everyday. It's quick, easy, and dead simple to use.
PROSEase of use. Constant updates. The weekly webinars are great for ideas as well.
CONSNothing I think of at the moment. Additional features that I mentioned are the roadmap.
Reason for choosing Dubb
Mainly due to what was mentioned previously
Reasons for switching to Dubb
Dubb CTA's and integration with mobile.
Kymberlee
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Outstanding Video Capture Software
I create videos for client sales, onboarding, quick explainers, and "show me how" videos. Dubb allows me to do this elegantly and effortlessly. I regularly get comments on how fantastic my email videos are, and this is all down to Dubb's easy-to-use system. I haven't used everything Dubb has to offer yet - and I already can't imagine life without it now!
PROSI'll be transparent, the event driving this particular review is an interaction I had with the Dubb support team - they were INCREDIBLE. So patient with me, answered all my questions, helped me figure out the best use case and did so with digital smiles. The software itself is fantastic, and before Dubb, I was using Loom, and this software basically kicks Loom's behind, but as I said, I'm here because their team is SECOND TO NONE. And I'm a sucker for a rock-solid team.
CONSI haven't found anything I don't like about the software...maybe if I were being pedantic, I'd ask for the video rendering speeds to be increased, but honestly, that's nit-picking!
Reason for choosing Dubb
Comprehensive sales features made Dubb a clear winner.
Reasons for switching to Dubb
Dubb's "sales" focus seemed to be more aligned with my requirements for video communications and so far, it hasn't disappointed!
Anonymous
2-10 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2021
I was disappointed
I thought it was going to be a good tool for cold outreach but the actual product was not something I'd want potential clients to see.
PROSIt was easy to set up and create videos directly on my phone. On a basic level it achieved its original promise.
CONSI had a lot of hope for Dubb but in the end it did not deliver. The video presentation was unimpressive and the landing pages did not stand out.
Niki
Wholesale, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Dubb is a Great Solution for Video Communication No Matter the Industry
Customer support has been outstanding! Dubb makes it easy for users to share content with clients.
PROSWe use Dubb to host video we produce outside & within the Dubb platform to keep our clients informed of new solutions. We decided to use Dubb in lieu of our last hosting platform, because of the ability to apply multiple calls to action on a video landing page. Providing multiple ways for our clients to connect with us at their convenience is critical for us; Dubb provided the best options and value in this department. The other stand out feature is the Video Showcases that are essentially dynamic video playlists that we embed on our website. These are fantastic because the products we represent in our market fall into many different categories related to product type and application. With Showcases we are able to segment our videos into different playlist and they also feature a keyword search tool related to the tags we apply to each video and the video names. Dubb screen recording has also been a great solution for creating demos for our clients.
CONSI believe the email marketing feature is still being developed and isn't at a stage where it makes sense for our use case at the moment.
Reason for choosing Dubb
Dubb offered more custom capabilities, easier content management and more features for the overall cost.
Reasons for switching to Dubb
We needed more flexibility in the use of calls to action and content management.
Antoinette
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
best video content creator out there
Their training is top-notch and their support is very personable. When I signed up for a free trial, someone called me within minutes and offered to sign me up for a free, interactive training webinar.
PROSI LOVE that I can create landing pages with integrated documents and my Calendly account. It makes it super easy for the recipient to have everything they need in one place.
CONSThe teleprompter feature is mobile-only. I wish that feature was also available on Chrome. The only other thing I don't like is that the video quality when you use a green screen or virtual or blurred background is bad - they say you need a certain speed on your computer or something which I guess mine doesn't have.
Reasons for switching to Dubb
Dubb has all the features I was looking for and then some. It's like Vidyard and Loom are the Chuck Roast and Dubb is the Filet Mignon.
Michael P.
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Dubb - the all-in-one Video-Mail solution
I am simply very enthusiastic. You can always talk to the founders directly and everyone is very helpful.
PROS+ very good support + great product + live training takes place every day
CONSThis is not a criticism - for me, as I work in Germany, the time difference is sometimes an issue as support is only available in the late afternoon/early evening German time
Reasons for switching to Dubb
Dubb's product offers all the functions that are important to me and a number of other useful functions. I can increase my productivity through automation, which I see as a huge advantage.
Carolyn
Management Consulting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Life Saver
Wish I had known about this before - it would have saved much heartache in trying to do what I needed manually over the last few years. I like the analytics where I can go back and analyze who watched my videos - when and how often. Fantastic and instant feedback on what works and what doesn't.
PROSI was using two email autoresponders and was frustrated with them. Not being able to add video easily nor could I add CTA buttons. When I learned about this capability in Dubb it changed my lead generation process because now I could get the message out in the way I wanted and add CTA buttons with several options depending on the prospects engagement levels. You can integrate this with your email responder, LinkedIn and more which is perfect. There are other capabilities I haven't explored yet - and looking forward to trying them.
CONSTook me a while to figure it out like any new software - once I got the hang of it - it is now second nature.
Reason for choosing Dubb
It had the bells and whistles I needed. It was the perfect choice for me. It has changed my marketing strategy for the better.
Scott
Legal Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
You need DUBB!
Great! I've interacted with many people on the team including [SENSITIVE CONTENT]. They there are to help.
PROSMore than just a video platform! It enables the entire sales process with powerful options like landing pages, calls to action and automations. And, they are constantly listening to customers and adding new features
CONSDUBB offers a lot. You likely won't pick it up in a day but keep going and between their videos and excellent support they will help you get where you want to go!
Reasons for switching to Dubb
Looking for more functionality and a video tool that was easy-to-use and built for the entire sales process
Mike
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
You must use DUBB if you want your business to grow!
So far it's been amazing!
PROSThe ease of use and how professional the videos looked.
CONSNothing at this time...Everything has been amazing
Reasons for switching to Dubb
Dubb looked more user friendly and the price comparison
Duaine
Insurance, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2022
Review of Dubb for Insurance Agents
No substantial problems. There is a learning curve but there are lots of videos to get you over the humps and also a chat feature.
PROSThis is easy to use and places "you" your voice and face out to your clients.
CONSThere could be a midpoint in pricing for call in support.
Reasons for switching to Dubb
Lot of extra features with Dubb not on BombBomb or other types that I have used in the past.
Joseph
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
I have back DAYS of my life between Dubb and an online calendar
Never any issues.
PROSSending videos in my emails has changed my business. Whether it's instructions on how to do something, full on presentations, or just a HELLO message, I can communicate much clearer with a short video than a mile long typed email. I haven't even tapped into all the advanced features like email marketing, CRM, etc. The service is well worth the money.
CONSThe only CON is that there are so many features, I FAIL to use them all.
Reason for choosing Dubb
I know I looked at a couple. I use to use a screen recording tool, then post to YouTube. That took a LOT of time. My videos are typically One to One... I don't need t be found on YouTube. Dubb is perfect.
Mike
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
It's been priceless and valuable to my work
4 plus years of using... VERY GOOD EXPERIENCE
PROSEase of distribution of content to my base and social media
CONSNeed better editing tools to cut and splice some videos as needed
Reason for choosing Dubb
mORE ROBUST ADN USEFUL
Julio Cesar
Human Resources, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent tool to visualize my videos and manage my contacts.
I have several years working with the tool that has allowed me to increase the views of my videos. It is a reliable platform to present my videos to my contacts.
PROSIt is easy to use, presents a very friendly format to visualize my videos and track them.I can make live videos to direct them to certain contacts through the email that the platform offers.You can insert the videos in my email with a previous presentation as in linkedin where my target audience is.
CONSMaybe improve in contact management and with a marketing funnel platform
Reason for choosing Dubb
Easy to use, excellent presentation of my videos and a strength in calls to action
Reasons for switching to Dubb
It limited the action of my videos, because it only offered the recording or capture of my screens and almost no call to action of my contacts.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Brilliant video software for multiple uses!
Dubb has helped me grab the attention of clients and prospects. I have also used it to create show training videos for my staff members by using the screen record option. It intergrates with all browsers as an extension.
PROSI love the way I can use Dubb to reach out to clients and prospects with a short attention catching video message.
CONSIt's not the cheapest software and if you use it daily as I do you'll need to subscribe to one of the higher tier levels.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Fantastic addition to my business!
Started off with the trial version of this platform and shot a few videos to some local businesses I've been prospecting. My strategy was to start off with a call to the business to let them know I'd be follow-up via email (keep in my, they've never met me). As soon as I started sending a video email (after initially prepping them) my response rate TRIPLED! With a little personality and charm, I got hard meetings set up and a few led to current clients. This platform makes a big difference in the video age. Take advantage!
PROSQuality analytics tracking, great interface, and solid customer support (and helpful videos on YouTube!)
CONSWish the initial trial had more features when I first started using it.
Michael
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
The Best Tool to Stand Out
Differentiating my message from the masses, high open rates & impressed clients
PROSFast personalized video creation, distribution & tracking
CONSNeed to open a new web page to view video
Kathe
Verified reviewer
Insurance, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
I love Dubb
The customer support team is excellent.
PROSI've been using Dubb for years and I love how easy it is to set up.
CONSSometimes if you have a long video you can "lose" it, but they have a fix for that. It stays in chrome and you can recover the video and upload it then.
Matthew
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best Video Email Platform
We are loving DUBB over other platforms out there. More value for less than what competition is charging.
PROSThe platform is more user friendly, price is more affordable
CONSI haven't found anything yet as we like all the features
Reasons for switching to Dubb
price
Zachary
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
My clients LOVE Dubb
My clients absolutely love getting the first email from me, and it's just an introductory sentence and a video GIF preview of the video Dubb recorded for me. They simply click on my video and see/hear ME, rather than just a lengthy email or series of emails. The GIF of me waving and smiling with a big play button is irresistible and far superior than all the other plain text emails landing in spam folders. My client engagement soared once I implemented Dubb videos as my first interaction with leads.
CONSI would like more control over the webcam quality to maximize my new 24" iMac webcam, and also see the file size decrease for screen recordings.
Rob
Hospital & Health Care, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2020
The way forward
we are still refining the process of video as individuals and a business but overall a great experience and i consider it a core part of what we do as a tool to help the sales team move and close deals more efficiently. We love it.
PROSWe are still refining the process but we generally love Dubb - in our space of medical sales it really helps you stand out and offer something very new and different.
CONSThe response on a customer service has been a little annoying at times. We've had times when we didnt even get a response back.
Reason for choosing Dubb
Initially it was the outlook integration as we use it extensively and it works seamlessly with it.
Amy
Verified reviewer
Information Technology and Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Always Being Improved!
Great experience. Love watching their weekly Facebook videos, this team is always improving on their product and really focused on the future of video marketing. Love it.
PROSEasy to use. Great features I haven’t seen anywhere else. Innovative. Fun. Chrome extension, iPhone app, use it anywhere.
CONSI haven’t really found anything about this SaaS that I do not enjoy. Maybe that you can’t stream the video directly in email they have to go outside of email when they click play.
Rudy
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Great way to engage with your customers
I love all the new features they have for video marketing.
CONSIt would be great to chat with the customers based on the content shared.
Laura
Verified reviewer
E-Learning, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Communicate and Connect with Dubb
I was in a time crunch and Dubb solved my problem within a couple of hours - including selecting and signing up for the software and completing my project. I think that with as time goes on, I will figure out ways to simplify my outreach process by using more of Dubbs functionality.
PROSI was able to do what I needed quickly and easily the first time I used Dubb. I am not super techie and the day I signed up for an account I completed my project: uploaded my video, added captions, and downloaded the video for use on my webpage.
CONSIt does a lot of things, more than I needed at the time, and figuring out all the things it could do seemed complicated to me.
Reason for choosing Dubb
Dubb did what I needed. When I searched for adding captions to existing video Dubb popped up first and the online information encouraged me to give it a try.
Pall
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Video messaging really works
It has really changed my business. I get the message quickly and got alot of compliments from clients and is "next level" in communication with clients
PROSEasy to use and quick, quicker then writing an email
CONSI cant say anything bad but if something it has sometime taken me long time to get reply from CS and all the reply is with written email. I dont know why when they reply me why they dont use their own product to reply me with video message