About SpamTitan

SpamTitan is a spam filtering solution that caters to businesses, managed service providers (MSPs) and schools and helps them to block spam, viruses, malware, ransomware, phishing attempts and other email threats. The solution can either be deployed on-premise or hosted in the cloud.

Key features include a spam blocker, anti-virus protection, whitelisting and blacklisting, email protection and more. The solution also provides email archiving. Its management overhead feature allows school and campus IT staff to manage email clients and protect email accounts from malicious attacks.

Additionally, SpamTitan lets users connect personal devices to the solution, and also offers a custom reporting engine that lets users generate reports on threat types and s...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

381 Reviews of SpamTitan

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(253)

253

4 stars

(103)

103

3 stars

(21)

21

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 381 results

August 2019

goston from Mind-Info Kft

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Versatile spam/av filter for reasonable price

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pros

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Cons

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

November 2019

Kerim from Hirslanden AG

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Email security

Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.

Pros

Our business requirements on features and graphical interface performance including the price made for us the decision.

Cons

Some basic Features necessary for Enterprise environment is not given out of the box.

January 2020

Holly from Clean Living

Company Size: 1 employee

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2020

Spam Titan review

My overall experience has been great especially with all the work emails I get and not having to read the junk ones that are not related to me at all

Pros

What I like the most about Soam Titan is that it takes the emails that are not important to me and sends them to a folder so I dont have to receive them. I also like the fact that I get alerts every time when an email comes through that shouldnt. Its always watching out for me. I also like the fact that I have it set up every month for payment so I dont have to worry if its paid or not

Cons

The cons about this is having to pay for it. I understood that companies need to get paid for services but I would like a free service on something like this

November 2019

Jeff from CatchMark Technologies

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

A product that does a great job

Our previous product was not stable and didn't filter out spam as well as we wanted. This tool exceeds out expectations!

Pros

I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.

Cons

It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.

Response from TitanHQ

Replied November 2019

Jeff thanks for the great feedback and I'll pass your support score on to the support team, very important to them. Delighted to hear that our spam filtering is doing the job for you guys. Thanks for taking the time to give us such positive feedback Dryden Geary, TitanHQ

July 2018

Conor from Netcelero Ltd

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2018

Decent features for the price could do with some more features. Would still recommend.

Spam is removed.

Pros

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Response from TitanHQ

Replied August 2018

Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ