Infraon IMS vs Spotlight Cloud

RATING:

4.2

(25)

Infraon IMS has 25 reviews and a rating of 4.24 / 5 stars vs Spotlight Cloud which has 19 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (25)
4.5 (19)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 15, 2022
April 27, 2022
Pros/Cons
  • Pros

  • Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra.
  • Easy to use, email communication module ,Cost benefit.
  • Cons

  • Syslog view to check events of critical servers.
  • It does not cover all the products and not so flexible from integration point of view.
Read all user reviews
  • Pros

  • I love the visual aspect of Spotlight Cloud. I like that I can go in and see the good and the bad right up front.
  • Cloud synchronization is great. Deployment is straightforward and you have all your instances monitored in a matter of minutes.
  • Cons

  • The play back feature is hard to used and restets itself. Alarms are hard to snooze and acknowledge, sometimes after the refresh the alarm comes back.
  • Less features compared to existing software in Market. Alarms are little Annoying.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos