All PRTG Enterprise Monitor Reviews
1-25 of 51 Reviews
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Balayo
Verified reviewer
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
PRTG Enterprise Monitor, A Network Engineers' Dream Tool
Overall Paessler Enterprise Monitor is great IT infrastructure Monitoring tool with great features and core functionalities that IT operations would need to well monitor and make decisions about their infrastructure.
PROS1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place. 2. The ability to monitor IT applications, services, Capacity and Configuration management.
CONSThe sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation
Reasons for switching to PRTG Enterprise Monitor
PRTG Enterprise seemed more scalable Network Monitoring Solution offering more centralized overview of multiple PRTG installations.
Vendor Response
Dear Balayo, Thank you very much for your positive review! We're pleased to hear that PRTG Enterprise Monitor offers comprehensive reporting and monitoring capabilities, making it a dream tool for network engineers. We're committed to continuously improving our features to ensure that IT operations have all the insights they need to effectively manage their infrastructure. Your Paessler Team
Replied April 2024
Bryce
Public Safety, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
PRTG is the one tool I HAVE to have in my toolbox
I love PRTG. It is genuinely the one tool I have to have running in any environment I am supporting. I don't know that I'd be able to do my job to the best of my ability without the data and tools that PRTG provides. Management is easy, maintenance is easy, and the PRTG support team have always been wonderful to work with. I don't see myself ever changing NMS providers.
PROSThe ease of setting up and the flexibility that the system has. The range of tools PRTG offers is amazing for its price. Not only that, but the system itself is robust and easy to configure and manage. Being able to create useful maps with important data makes it a tool that other non-tech folks can benefit from as well. And the remote probe features are so important in multi-site deployments.
CONSI wish it had more support for running Linux. I know the new probe can be deployed on Linux (which I've tested quite a bit and enjoy using), but it would be great if that became a possibility for the entire core probe. Having to license and manage a windows server just for PRTG is a bummer. It's worth it for sure, but I'd prefer using Linux instead.
Reason for choosing PRTG Enterprise Monitor
PRTG's features and easy of setup and use blew the others out of the water. PRTG is very straightforward in configuring and managing.
Vendor Response
Dear Bryce, Thank you for your detailed review! We're happy to hear that our tool is an essential part of your toolbox and that you find its setup, flexibility, and range of tools impressive. We appreciate your feedback regarding Linux support and will certainly take it into consideration for future improvements. We're committed to continuing to provide you with the robust monitoring solutions you rely on. Your Paessler Team
Replied March 2024
Rafael
Computer Networking, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Involved needing to get more hands on
the alerting is on point as it barks about everything if your not carefull
CONSthe landscape for displaying visual maps needs a lot of work.
Reasons for switching to PRTG Enterprise Monitor
Not my choice - i loved Intermapper the visuals are great for mapping the landscape
Vendor Response
Dear Rafael, Thank you for leaving us a review! Cheers, Paessler AG
Replied September 2022
John
Civil Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
PRTG Network Monitor - Best Network Tool for the Money
I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. There are plenty of tools on the market that can do this same thing but none of them allow for the simple yet powerful design of PRTG. I recommend it to friends, and colleagues all the time.
PROSPRTG helps me keep my entire network visible in a single pane of glass, whether that is network, server, virtual, or WAN, I have eyes on my network at all times.
CONSThe only negatives I will mention are minor. I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line. The interface is a little dated by 2022 standards and could use a facelift.
Reasons for switching to PRTG Enterprise Monitor
I had used PRTG in a previous company and when it came time to renew the Solarwinds tool I convinced by management team that PRTG was a better product and could give us better network visibility.
Vendor Response
Dear John, Thank you so much for taking the time to leave us this amazing review! We are currently working on a new interface, which you can already try out now. Your Paessler Team
Replied October 2022
Johanns
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
PRTG is the best recommendation I can make to my IT colleagues
Since I've been using PRTG Enterprise Monitor my work has become much easier, it's a tool that you become addicted to as soon as you start configuring it. I have surprised my superiors when I take quick action due to the immediate alerts that PRTG sends me.
PROSIts simplicity of use and implementation. It does what it has to do. It greatly simplifies the monitoring of large and small networks.
CONSIt could not only monitor, but also be an active part of the devices. Manage them with protocols like SSH, Telnet, RDP from the software.
Reason for choosing PRTG Enterprise Monitor
I felt very comfortable using it from the beginning. I saw many ISPs using it to monitor their business services, which gave me confidence, and I liked their constant updates and innovation of sensors.
Reasons for switching to PRTG Enterprise Monitor
The software was not admin friendly. It wasn't that smooth and I got a lot of false positives.
Vendor Response
Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG
Replied September 2022
José
Verified reviewer
Oil & Energy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
The best application for network monitoring
In general, this is the best application for network monitoring, fast implementation, many reports, and many ways to get notifications. A good tool for teamwork.
PROSIt is easy to set up, implement, and deploy. It is a Web interface and desktop app which allow fast access.
CONSThe interface of Map must be easier and more organized to understand.
Reason for choosing PRTG Enterprise Monitor
PRTG is more friendly, easy to implement, and cost-effective.
Reasons for switching to PRTG Enterprise Monitor
PRTG is more friendly and effective.
Vendor Response
Dear José, Thank you so much for taking the time to leave us this review! Cheers, Paessler AG
Replied September 2022
Jorge Alejandro
Verified reviewer
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Nice way to keep your eyes on the infraestruture
Excellent! Easy to use, accuracy, stable, powerfull creating reports.
PROSThe user interface is instuitive. The reports are very friendly, easy to use. The native sensors are a good way to built the dashboards easily .
CONSMaybe to be able to allow configure parameters to export.
Reasons for switching to PRTG Enterprise Monitor
We are needing to personalize reports to send to our clients.
Vendor Response
Dear Jorge Alejandro, Thank you for your positive feedback! We appreciate your suggestion regarding configurable export parameters and will consider it for future updates. Your Paessler Team
Replied March 2024
Frank
Verified reviewer
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Nothing stands alone but PRTG is stable
Best of the available options when surveying the field.
PROSA great map, lots of sensors, good educational online training, customizable.
CONSNot the most intuitive, consumes quite a lot of compute resources.
Reason for choosing PRTG Enterprise Monitor
PRTG was the product most friends and partners could agree upon.
Reasons for switching to PRTG Enterprise Monitor
We had problems that KS-Soft support couldn't fix.
Vendor Response
Dear Frank, Thank you very much for your positive feedback! We're glad you find PRTG stable and appreciate its comprehensive features. We strive to provide the best solution for network monitoring and are pleased that it stands out among other options in the field. Your Paessler Team
Replied April 2024
John
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
PRTG Enterprise Monitoring
Overall, it's been a great asset to our firm as we've grown in size and scope. The few times we have had to utilize PRTG support they've been quick and knowledgeable.
PROSEase of use. I can sit someone down who has no experience with System/Network monitoring and show them PRTG and they can instantly identify what systems are in a healthy state and which aren't. Green=Good / Red=Bad.
CONSConfiguring the alert notifications took some time so we weren't overwhelmed with the amount coming in but also making sure we received actionable alerts.
Vendor Response
Dear John, Thank you very much for your detailed feedback! We're glad to hear that PRTG's user-friendly interface has made system/network monitoring accessible to your team. We appreciate your insight into configuring alert notifications and are constantly working to streamline this process for improved efficiency. Not only that, but we're glad to have been a valuable asset to your company's growth, and our support team is always available to provide you with prompt assistance. Your Paessler Team
Replied March 2024
Paul
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
PRTG Enterprise Monitor is a good tool for monitoring
PRTG is able to notify us very quickly in the event of an outage
CONSPRTG Enterprise Monitor doesn't have any flaws, it's just paid compared to Nagios Community
Vendor Response
Dear Paul, Thank you for your positive feedback on PRTG Enterprise Monitor. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team
Replied March 2024
Carolina
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
the ideal monitoring tool for large IT infrastructures
For any IT team it is absolutely clear that the network infrastructure is the backbone of any current company regardless of its size, and based on this, investing in tools that allow monitoring from the macro to the micro all the details of operation, processes and others makes the company feel confident in its deployment of network equipment and the operation of this, PRTG Enterprise Monitor provides all these features with the added bonus of a technical support team that we have received the collaboration of when required.
PROSOur company is distributed in several LATAM countries and all its IT infrastructure is located in various datacenters located in some of its major cities, this topology has required a tool with which to have a global vision but in turn detailed of the different data centers and each of the teams that make it up, in turn, services, protocols and other additional elements that are required for proper operation; the control panel is extremely simplified but at the same time powerful and allows with a few clicks to add new data centers as the network expands and immediately we have the visualization of the elements that are required, this is simplicity and effectiveness of the tool.
CONSIt is clear that PRTG Enterprise Monitor is focused on huge IT infrastructures which have many elements and processes that need to be monitored, this translates notoriously in operating costs since it must be taken into account that the license for these cases depends on the number of sensors required, although looking at it from a preventive point of view will be reflected in the initial ROI as it will allow correcting failures before they cause considerable operating expenses.
Scott
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
PRTG is a great tool that we use every day, all day.
Overall, this product is excellent and don't think I could find any other software so complete.
PROSPRTG is probably one of the easiest software packages I've ever used. It's highly customizable and easily set up. You can give a device a name and IP address, tell it to auto-discover and it will find all applicable SNMP or WMI items for that device that can be monitored. You can then go through and take things out that you don't need or care about.
CONSThere are some things that are not customizable that I wish were. For example, every time I do a device discovery on a HP switch, I get the port discovered, but also get the RMON port discovered. I do not need both of them. If I delete the RMON port and do a weekly discovery, it picks up the previously deleted RMON ports. I've contacted support about it and the only way to keep that from happening is to pause the RMON sensors so they are not discovered again. I just wish there was a way to modify the auto discovery settings to ignore things, such as the RMON ports, Windows update frequency, etc. that you don't need and don't need the auto-discovery to pick up again. Maybe if there was a list of items that auto discovery looks for and the ability to un-check the box for those items. For switches, I don't need auto discovery to pick up anything else but maybe additional ports that were plugged in since the last auto discovery.
Reason for choosing PRTG Enterprise Monitor
PRTG seemed much more customizable than the other software.
Vendor Response
Dear Scott, Thanks for sharing your review with us and the community! Your Paessler Team
Replied October 2022
Phillip
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2023
Fanstastic software which helps save time and enables better troubleshooting
The ability to get notifications and fix problems before staff even know something is a problem is fantastic, especially when you appear at the door just as someone goes to place a ticket. The Slack integration means we can also keep an eye on certain critical infrastructure, like WiFi and Printers, and get a notification right to our phones. The history log is also really helpful when diagnosing issues that occur sporadically over time, but never when IT is there.
CONSThere are a lot of options, but this also means that there is a steep learning curve to ensure everything is setup correctly.When turning on certain functions, you need to enable it in multiple places, like when I was trying to get the Slack integration working. I had enabled Notifications for certain events, but I hadn't set a trigger for Notifications
Vendor Response
Dear Philip, Thank you for your feedback! We're happy to hear that PRTG is a time-saving solution for your troubleshooting needs. The ability to proactively address issues and the Slack integration seem to be valuable features for you. We appreciate your input regarding the learning curve and multiple setup steps, and we'll take this into consideration in our ongoing efforts to improve the user experience. If you ever need assistance with specific configurations, please don't hesitate to contact our support team. Your Paessler Team
Replied November 2023
Israel
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
I love the PRTG Enterprise Monitor solution.
In the past, we spent many hours a week manually checking the status of our infrastructure: availability, capacity checks, service status, updates, etc. Now PRTG does it all for us. PRTG is responsible for monitoring the availability of our equipment, services, review capabilities, database availability, etc. Even now we know the hours of greatest demand for our services and the critical hours. When something in our infrastructure failed, we were aware of it until the client reported it. Now, PRTG takes care of sending us an email notification, telling us what the problem is. This allows us to react even before users are aware of the problem.
PROSI love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc. The ease of use of PRTG is incredible. You can install and configure it in minutes. The support and documentation of the solution is very good. It even allows you to integrate with other solutions and/or create your own sensors.
CONSI wish there were more backup monitoring options in addition to VEEAM.
Vendor Response
We're happy that you're happy! Thanks for leaving us a review! Have a look at our PRTG Sensor Hub. Here you can find scripts that extend the monitoring of VEEAM. Cheers, Paessler AG
Replied September 2022
Ranga
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Covers all the bases for mid-sized corporate infrastructure
We are using PRTG to monitor all aspects of our network and server infrastructure. After trialling a few products, PRTG was selected several years ago for the extensive feature set at a reasonable cost of ownership. So far we are completely satisfied with the product. PRTG is right-sized for us without all the features we need. We have integrated PRTG with Grafana to produce extremely user-friendly dashboards for our management and the integration was a breeze.
PROSEase of use Balanced cost to features Detailed dashboards and graphs Realtime Alerts/notifications Continuous updates and new sensors/features added regularly Easy integration with dashboard software (ie. Grafana)
CONSHeavy use of resources (I do not believe this is a product issue as we are sharing our hardware resource for other admin utilities)
Reason for choosing PRTG Enterprise Monitor
Cost of Ownership Features Ease of use Regular product updates Sensor availability for all the products we use and need to monitor
Vendor Response
Dear Ranga, We're happy that you're happy! Thanks for leaving us a review! Cheers, Paessler AG
Replied September 2022
Matthew
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2022
Perfect for our company
It has been great. I have the monitoring dashboard up at all times and it is reliable.
PROSI like how it was easy to set up and easy to scale. I can set up a typical branch office monitor configuration and literally copy and paste it to set up a different office's monitoring. I like how customizable the notifications are - what do you want to be alerted on vs not alerted on - how much - alerts sent to who, etc...
CONSI wish there was some aspect of IPAM or even DDI management. Having some sort of inventory management as well would be nice, maybe in the form of a dynamic subnet scanning and showing what is live on the network without creating a static entry in the list.
Reasons for switching to PRTG Enterprise Monitor
We upgraded from a simple Ping monitoring tool to PRTG and it has saved us so much hassle figuring out what is wrong when things do go wrong.
Vendor Response
Dear Matthew, Thanks for sharing your review with us and the community! Your Paessler Team
Replied October 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
excellent monitoring software
good support, overall you get a fast and in depth response.
PROSstable, lots of sensors, being able to use customized sensors, app, reporting, API
CONSnot being able to select a language per user, this is set for the whole configuration.
Justin
Hospital & Health Care, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Easy to use interface for administrators. Maps are great for presenting to end users.
excellent product that is easy enough to use for the average IT engineer or high level technician
PROSsimple to create monitors and create custom notifications
CONSinitial configuration takes a small learning curve to get up and running
Reason for choosing PRTG Enterprise Monitor
ease of use and price value
Reasons for switching to PRTG Enterprise Monitor
Everyone on our staff understood how to use the product and didn't require Linux knowledge
Vendor Response
Dear Justin, Thank you so much for taking the time to leave us this review! Feel free and have a look at our how-to guides to get the most out of PRTG. Cheers, Paessler AG
Replied September 2022
peter
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2022
Motoring world
The system is easy to setup; using the auto discovery that help to bring up the most relevant sensors to the device being monitored. The network diagrams gave us great insight when troubleshooting issue and pinpoint where the root is. It allows us to be always pro active and provide the uptime required by the business without manually carry out the tasks.
CONSThe default parameter could provide some false positive alerts; some adjustment is needed to make alerts more suitable to the company
Vendor Response
Dear Peter, Thank you for leaving us a review! Your Paessler Team
Replied October 2022
Ajet
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed September 2022
Easy to setup and use monitoring tool
Its good starting point in your monitoring toolset, easy to deploy and manage, intuitive and self explanatory software
PROSIts very easy to deploy and configure, the software is intuitive and self explanatory
CONSSome of the stats are not as accurate in the sense that the min sample time is 10sec so not really real-time monitoring. Harder to deploy on remote systems, you need to deploy a remote probe. Their support can certainly improve
Reason for choosing PRTG Enterprise Monitor
It was more cost effective alternative and very easy to deploy/setupo
Vendor Response
Thanks for sharing your review with us and the community! Cheers, Paessler AG
Replied September 2022
Karen
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Network and servers monitoring solutions that's easy to setup and maintain
Overall experience is very positive
PROSEasy to setup and add the devices/sensors if you already have SNMP configured on the devices to be monitored. Auto discovery may offer stuff you weren't thinking to monitor.
CONSWeb GUI may not be user-friendly for some tasks. For example if you can't right click on a sensor and open it in a new tab.
Vendor Response
Dear Karen, Thank you for leaving us a review! Have a look at our PRTG Desktop. This is an alternative interface that you can use to connect to a PRTG core server or a PRTG Hosted Monitor instance. Cheers, Paessler AG
Replied September 2022
Tim
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Unicorns do exist!
Not often you can find a package that bundes all your wishes but PRTG does that. The inerface allows quick identification of issues and the alert system is used daily. The commitment to constantly improving the product only make me want it more.
CONSDeployment poses a challenge with all the sensors and reslly no identifier for some - but the catalog is exanding
Vendor Response
Dear Tim, Thanks for sharing your review with us and the community! Take a look at our how-to guides to get the most out of PRTG. Cheers, Paessler AG
Replied September 2022
Bethany
Packaging and Containers, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Affordable and Customizable
I have been using PRTG for years, and it has always been reliable and easy to use.
PROSThis software is very reasonably priced, and you can customize the sensors to match the needs of your environment.
CONSIt does take a while to set everything up if you make everything custom, but it is worth it.
Reason for choosing PRTG Enterprise Monitor
Price and ease of setup
Vendor Response
Dear Bethany, Thank you for leaving us a review! Feel free and have a look at our YouTube channel to get the most out of PRTG. Cheers, Paessler AG
Replied September 2022
Matt
Mining & Metals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Monitoring
Overall experience has been good, it does what it says and it has been very useful for monitoring our systems.
PROSMany sensors, easy to setup compared to competitors. Very customizable in alerting and what you can monitor.
CONSDoesn't scale well once to 10k+ sensors, vendor recommendation against virtualization. Price increasing and licensing scheme.
Vendor Response
Dear Matt, Thanks for sharing your review with us and the community! Cheers, Paessler AG
Replied September 2022
Bill
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Great product - I use it daily
Excellent experience from installation through deployment and growth
PROSThe ease of maintenance, reliability of alerts and ease of monitoring without agents.
CONSA bit complicated to configure anything except basic alerts. Not much integration with third parties.
Reason for choosing PRTG Enterprise Monitor
It was supported well and got the job done.
Vendor Response
Dear Bill, Thank you very much for your review! Cheers, Paessler AG
Replied September 2022