All Mtalkz Reviews
1-25 of 25 Reviews
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Shubham
Verified reviewer
E-Learning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Excellent
It's simple to use and the team sets it up rather quickly
CONSNothing as such. Probably the UI can be better
Manish
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Awesome customer support and product delivery
The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.
CONSNo cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap
Reason for choosing Mtalkz
Cost effectiveness and superb collaboration with the API.
Reasons for switching to Mtalkz
Cost effective and user friendly
Jaspal S
Verified reviewer
Automotive, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best product
Best in class product for messaging and promotion
CONSNothing as such , best in class for messaging and promotion
Bhupendra
Oil & Energy, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
An easy to use and effective way to get feedback from customers about your service.
I was looking for a communication platform that would be able to help me communicate with my clients quickly and easily. Mtalkz is that platform. It provides instant message delivery, so clients can receive instant messages from me immediately. It also has other features like promotional SMS and transactional SMS, which are useful for my business. Mtalkz is a better way to do SMS, and it can help your company communicate and transact with your customers better.
CONSAdding features to dashboards can enhance user experience. In addition, users can get more out of the dashboard experience by taking advantage of features like customizability and interactivity.
Marve
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Mtalkz for Real-time Engagement
Bulk email messaging.Engagement with students online is seamless.
PROSMtalkz in my organization is an exceptional tool that let me engage with my students from anywhere with just a click.It integrate with external apps and APIs which help elevate the features to top level.
CONSMtalkz has all what I need but it can’t function while offline.
Kamaldeep Singh
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
mTalkz review_Seshat Tech
We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.
PROS1. Reliability, almost zero failure 2. Responsive and prompt support
CONSNothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt
Kapil
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great Product
We were up with Mtalkz within few hours...we use it for automated transnational messages. there have been no point of dissatisfaction ever since we are with them.
CONSUser experience of Admin portal, to view dashboard or send some promotional messages
Vinay
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Good Service
Has been good overall experience. There XML based api's have been of good use to us.
PROSThe api Integrations as well as manual interface facilitates different use cases that we come across.
CONSOnce the system simply stopped working without any notification at all. Subsequently there support team resolved the issue.
Ricky
Supermarkets, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Mtalkz for SMS Marketing
Advertising our brand and SMS marketing.
PROSWith Mtalkz, it is seamless and rapid to gain audience via SMS marketing and 2-way messaging.
CONSI do not use Mtalkz on a daily basis, but it meet all my needs encompassing messaging in real-time.
Lorain
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2023
Take your business communications to a whole new level with Mtalkz!
I've been using Mtalkz for the past few months and I couldn't be happier. This CRM platform offers multi-language uploads, customer profiling, and so much more. I love all of its features, especially its ability to personalize my communication with customers.
CONSJust a minor lagging when using the platform but overall, it's great!
Vivek
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Empower Your Display Advertising Efforts
The software has helped me create impactful campaigns and achieve measurable results.
PROSMtalkz has revolutionized my display advertising strategies. With its intuitive interface and extensive customization options, I can create highly targeted campaigns that drive engagement and conversions. The real-time analytics provide valuable insights for optimizing performance and maximizing ROI. Mtalkz has significantly elevated the impact of my advertising efforts.
CONSNeed improved documentation and faster customer support response times. However, these minor issues do not overshadow the software's overall effectiveness.
Rishi
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Reach out to your customers with ease
We have used their SMS gateway successfully.
PROSEasy integration with our current software systems.
CONSScope to improve their customer service further incase of any issue with the production system.
Reason for choosing Mtalkz
Was less expensive.
Vendor Response
Rishi thanks for the review we look forward to your success.
Replied February 2020
Ankush
Retail, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Ease Of Using
Excellent Experience. Easy to use & Integrate. Attractive price and scheduling of messages.
PROSQuick Plug & Play. API & Customer Support is excellent.
CONSNothing as of now -- it is a good integrated software with all the features.
Reason for choosing Mtalkz
Price Plug & Play. Delivery Success. Customer Support.
Reasons for switching to Mtalkz
New Features. Faster integration.
Nikhil
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best platform to handle all compliances
Simplicity of using the dashboard, and easy navigation
CONSLoss of advanced options on the dashboard
Arpita
Financial Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best messaging platform
MTalkz is a digital communication service that automates workflow and provides high volume messaging. It provides a cutting edge messaging platform and helps a company to communicate and transact better with customers. The platform is cost effective and allows automation of tasks and workflows. The company is not limited to just being messaging and offers advisory services that boost business activities. From my personal experience, it's very secure.
PROSI love how the platform is very cost effective and makes messaging very convenient.
CONSI have not faced any difficultly by now.
Manish
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Best Service Provider for B2B SMS
Best part is the customer service and support. As per my experience, we needed a feature that is normally not available. The support team and the founder of Mtalkz went out of the way to make sure that it is made available. As a business you want and need such partners
PROSSMS speed is excellent, very reliable. Also, the dashboards are quite informative
CONSDashboards can add some more features and further enhance user experience
Reasons for switching to Mtalkz
Support and product features
Vendor Response
Thanks Manish- We look forward to work with you for a long time
Replied April 2020
Satish
Computer Games, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Excellent Service
mtalkz is very easy to integrate and easy to use
CONSNeed process improvement on dashboard and proactive monitering system
Pankak
Information Technology and Services, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Mtalkz - CS review
Convenient, easy to setup and install, most responsive client service.
CONSPricing should be reviewed. Time to time connect with clients for product review.
Vendor Response
Thanks, Pankaj. We look forward to making your customers more successful in their marketing initiatives.
Replied February 2020
Rakesh
Marketing and Advertising, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Wonderful experience working with mTalkz
It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response .
PROSSoftware was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS .
CONSOur experience was good as we used it for marketing.
Paritosh
Verified reviewer
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Best services
It is great for our business
PROSDashboard and detailing has worked great for us.
CONSNothing bad here. Since we got what we required
Vendor Response
Thanks Paritosh, we look forward to work with you for a long time
Replied April 2020
Sushobhan
Management Consulting, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
mTalkz Review
It's very east to use and integration to the existing business processes were very smooth. Has an API for every application
CONSnone that I have come across as of now.
Anish
Education Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Excdllent Service
Very easy to use and highly scalable and reliable
CONSNothing worth mentioning as all the features were are excellent
Ahana
Financial Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Mtlalkz Review
Reliable and meets expectations. Hands on support time delivering quick results with no obstacles
PROSGood user interface and quick turn around time. Good customer support and operations
CONSNo other features were required for my usage
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Nice productx
Nice value for money and nice customer service
PROSValue for money likes it and nice product and value for money
CONSNothing as such I like it nice product
Kahni
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Amazing Software!
The product is very easy to use and the convenience is stellar. The demo before registering for purchase is also very helpful.
CONSA little difficulty integrating with services.