All Project Broadcast Reviews
1-25 of 384 Reviews
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Allen
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great software for SMS campaigns and personalized marketing
Project broadcast allows me to create and schedule SMS marketing campaigns that are personalized. I'm able to use short codes if I wanted and create highly engaging content to go to the right person at the right time.
CONSThere's nothing that I didn't like about it. It's easy to get set up to get a phone number and connect to your CRM or other marketing platforms.
Wanda
Alternative Medicine, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
My experience
Overall, my experience is great. Still learning some of the other features
PROSDripping out the campaigns able to schedule text able to create landing pages. Your own number that is verified Able to use my phone to use the PB number to dial out
CONSNot being able to copy a text once it’s been sent
Reasons for switching to Project Broadcast
The drip factor campaign factor, debility whole raffles various features that were really good. The cost.
Michelle
Writing and Editing, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Waste of money, Total Scam
This never worked. Could not set it up. Support is non existent. They expect you to do a training on video which was not helpful. Tried to cancel, they charged me anyway even though I never used a single credit. Project Broadcast is a scam and bad company.
PROSNothing. It never worked. Hard to navigate & understand what you get for the price. Too complicated & expensive. Price does not equal product delivery.
CONSThey do not have a clear pricing breakdown when signing up. I still have no understanding of what you get per ‘credit’. No support except AI bots or email.
Reason for choosing Project Broadcast
A friend recommended me. I wish I could have had a trial period but they do not allow a 30 day trial just charge you & scam you out of money.
Reasons for switching to Project Broadcast
I was recommended by a friend. Worst decision I ever made. Spent 300 for a product never worked and no refund. Very poor customer service. Run from this product!
Karla
Consumer Goods, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
A great choice for business use!!
I highly recommend Project Broadcast - it has made my business messaging and calls more streamlined. I absolutely love PB!!
PROSProject Broadcast keeps my business separate from personal messages but accessible on the go on my phone and also functional from my computer - I love using it for my business!!
CONSI like things to happen quickly so sometimes it takes a few seconds to load a page or message in the app, and I find myself being impatient. This is sometimes due to connectivity on the go, though.
Reasons for switching to Project Broadcast
Skipio was over-priced, not a company I could trust although I interacted in person with several core team members when they initially started working with us and had a limit on the number of contacts you could add. The price & contact limit was irritating even without the not trustworthy communication from their support team and as soon as I discovered PB, I took a chance!
Kjirstin
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Loving this app
Overall, I’m really enjoying it! I’m only a month (or so) in, and it’s already overall better than the last service.
PROSI like most that I have multiple benefits and options in this service. I like that I can have 1-on-1 chats (and not get charged each message) AND I can also send schedules or mass messages (which is worth the fee).
CONSThe interface is a little different than what I’ve used before, so it’s finding how to get to everything efficiently. It would be nice to have a create new message option and select my contact than having to find them each time, go into their contact, and then hit the ••• and then new message.
Reasons for switching to Project Broadcast
Our whole team switched, so it made sense for duplication. Skipio also had additional charges.
Brittany
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Amazing investment!
I love Project Broadcast! It has suited my needs for my Business and well worth the investment!
PROSI love that I can schedule campaigns anytime I need it to go out via a mass text for events or sales I run
CONSNot sure how to set up things within in. Like setting up recurring bday messages , follow up texts etc . Would love a step by step document on how to do this versus videos.
Reasons for switching to Project Broadcast
They locked me out of my account due to card expiring and I couldn’t get in contact with anyone after I messaged and emailed numbers times - lost thousands of contacts
KATHLEEN
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
From a Beginners point of view
I have enjoyed learning about this program, and how it can help my business. Finally something to help me be more consistent!
PROSI dove into the tutorials, it was so simple to set up, and is very easy to use. I am often finding new things I can do, for example running contests. My messages come from a local number, and customers reply directly back to them. Personalizing messages is easy. Tracking how my messages are responded to helps me know what works and what does not.
CONSOnce I took time to learn how the program works, I saw no cons!
Reasons for switching to Project Broadcast
Vizzlie uses emails which often don't get responded to
Alex
Health, Wellness and Fitness, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2024
Satisfied Customer
I've been using PB for several years, and I find the read rates incredibly high. I enjoy the personalized mass texting, trackable links, etc., and I'm a satisfied customer. Reducing the price point per message and increasing uploading features would only make me enjoy it more.
PROSPB is easy to use, and the tutorials ("school") are very helpful for teaching me how to use PB to its full capacity.
CONSIt would be great to be able to attach more / larger media. The price point is also a bit high for the modern age.
Reason for choosing Project Broadcast
I started with PB, and I didn't see enough of a reason to change.
Yinell
Professional Training & Coaching, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Love this!
I love the simplicity of it! It’s user friendly and really thought of everything. The AI feature is the cherry on top I believe it brings so much confidence to the user in their messaging
CONSI don’t like the errors I get on certain messages wish I knew exactly why it was happening. Doesn’t happen often which is good
Reasons for switching to Project Broadcast
This was better in terms of features and simplicity
Erica
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Clear & Concise
It’s so much easier to use than the last text service I had
PROSEasy to use! I love the set up and how it has an app and desktop version
CONSI’ve been liking it so far and haven’t found much I would change
Reasons for switching to Project Broadcast
Hard to use and understand. It was clunky, but the customer service was great
Kat
Consumer Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2023
PB for the Win
It’s been wonderful growing my business alongside PB. Where suggestions were made, changes were implemented. When issues arise, PB responds with why and consistently works proactively as much as possible to prevent delivery delays because of carrier changes, laws, etc.
PROSI love that PB keeps in personal contact with me clients. I can easily make calls from my business number, send personalized messages, even leave voicemails so clients hear from me when they have time.
CONSThere are so many incredible features: campaigns (and all the different styles), landing pages, attachments, bundles, configurable forms, contests…but I’m not sure how to use these features.
Reason for choosing Project Broadcast
The vibe from the marketing, Jake Dempsey’s presentation at Zoom team meeting, and word-of-mouth from other users.
Reasons for switching to Project Broadcast
Skipio was way more expensive and did not deliver. PB walked me through how to transfer my number - without that assistance, I would not have switched.
Janae
Cosmetics, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best texting service with an app
I absolutely love pb. Its easy to use & I love that it has an app.
PROSI love that Project Broadcast gives me a phone number that I can text and call my customers or potential recruit. It allows me to keep a professional working number so that I do not have to use my personal cell phone number. I love that there is an app to all of the information. I also love that everything is in one place.
CONSThere is not really anything that I can think of that. I don’t like about Project Broadcast.
Reasons for switching to Project Broadcast
Pb’s interface was much easier to use than any other texting service
Cindy
Cosmetics, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Connecting with Ease
It pays for itself with the relationships it’s creating.
PROSProject Broadcast helps me to plan ahead by prescheduling important reminders, recognition, etc. It helps me to create valuable connectivity to my team and customers.
CONSI find sometimes it is a learning curve but they have resources to help me. It’s more my end.
Reasons for switching to Project Broadcast
I find it easier to use. Excellent customer service.
Edie Anne
Verified reviewer
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
It’s my vibe
A-one I honestly don’t know what I would do without it now
PROSIt is so versatile and allows for so many different aspects of my business to be in one place.
CONSHoping it had bulkEmail features as well
Reason for choosing Project Broadcast
It had more to offer and more capabilities
Reasons for switching to Project Broadcast
Yours had much more to offer and more capabilities
Stephanie
Food & Beverages, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
More connection!
It's been great! Once I figured out how to use it, and the PB school was very helpful here, I was off and running! Thank you!
PROSI get the best response from my team and customers by sending texts, which means I'm building better connections!
CONSThat I can't send voice clips and have my team and customers hear my excitement.
Reasons for switching to Project Broadcast
AMI closed down, and Penny wasn't quite what I was looking for, and I was left without a way to easily connect with my team and customers.
Lisa
Retail, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
The new way to reach customers
My overall experience has been very good. Any support issues are taken care of immediately. I had a previous messaging service, but this one has so many other options available to make it very easy to communicate with my customers and establish those relationships
PROSI love the ability to be able to schedule my messages and set up a response when they answer. It makes it much easier to be able to spend time with my customers instead of constantly typing out messages.
CONSThe fact that I cannot organize them into folders and I have to go through my lists of customers that are not to receive a mass message. Some of the training leaves a little to be desired and some of them are a little confusing.
Reasons for switching to Project Broadcast
Because it was being incorporated into my DS business and I found it much easier to use and it had more options for campaigns
Adrianne
Cosmetics, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Project Broadcast saves you time and money
It is a huge time saver and helps me be more productive in my business.
PROSI like all the tutorials and training and the fact you can earn credits on a lot of it. You can reach out to their customer service for other questions that are not clear from the training.
CONSThat I cannot earn credits from all the training topics. At first I did not like the phone app interface, but over time I grew to love it.
Reasons for switching to Project Broadcast
Recommendations from others and the high cost of the product I was using.
Sarah
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
My business survived because of Project Broadcast!
I have had Project Broadcast since it became available. Once I got it up and functioning I walked through one of the hardest seasons of my life, the death of my husband. Suddenly I was the only provider for my family and Project Broadcast was my main source of communication for me with my team. It was a low emotional investment that I could do even in grief. I credit Jesus and my communication with my team to part of why I was able to maintain my business during that season of hard. Just being able to serve one on one made all the difference. If you want to really connect with your team, you need Project Broadcast.
PROSI like most that I can reach all of my client base or any segmented portion easily and quickly. I can do it on the fly or I can schedule it to go out later in minutes.
CONSTo be honest, I cannot think of anything. When I first started using it, over 5 years ago, there were no training videos and it was a little disorganized, but the team has made so many amazing updates in the last year, I am just blown away. I know it is only going to get better!
Carol
Cosmetics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
I highly recommend Project Broadcast
Excellent platform and service. I highly recommend it
PROSEasy to use, customize messages, schedule
CONSNothing I don’t like that I can see or been right now
Reasons for switching to Project Broadcast
Much better, does everything I need and more
Katie
Cosmetics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Project broadcast is the way to go!
It has been wonderful. It’s been a game changer for me and my business!
PROSI absolutely love project broadcast! It has streamlined so much for me and allowed me to focus on building vs managing.
CONSI have found the time zones to be a little confusing at times.
Reasons for switching to Project Broadcast
Cost and ease of use of project broadcast!
Beth
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Must Have for small business communication
I have had an incredible experience in my 2+ years with PB. This has been a game changer for my business and is absolutely responsible for tens of thousands of dollars in sales for me each year. Don't know what I would do without it! Don't hesitate to jump in--your bank account will thank you!
PROSThe ease of use, incredible training materials, and responsiveness of the PB team make it the best of the best. There are so many functions that can accomplish anything I could possibly want as far as text and call is concerned with my customer base.
CONSThe most recent change in app format was an adjustment, but after getting used to it I love it!
Ashley
Consumer Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
A game changer for my business!
Project Broadcast creates huge efficiencies and automation with my business. It better allows me to work WHEN I want since I can schedule messages for appropriate times. It helps me stay on top of following up with customers, connect with them, connect with my team, and creates less work instead of more!
CONSThe only improvement I would love to see is more organization ability and folders within some of the areas of Project Broadcast. This is not holding me back from using this, but would just make things a little easier to organize templates and campaigns!
SHELLEY
Wholesale, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Game changer
Excellent. Very impressed. Game changer communication tool.
PROSBeing able to reach a large number of customers and consultants AND keep it personalized helps with time, energy & relationship building. Game changer!
CONSWould like to have a discount when purchasing a higher amount of credits
Arin
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Business changing
My overall experience is amazing. Project Broadcast has completely changed my life balance within my business. I am able to effectively implement customer service in a way that I never was before. And I was able to automate chunks of my business that used to take a ton of time manually.
PROSI love how easily I can automate the customer service portion of my business. I am able to better serve my customers across-the-board with campaigns.
CONSThat I cannot go in and look by recipient at every message I have scheduled in the future to make individual changes if they are part of campaigns
Brooke
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Happy customer
I love it. Customer service is always prompt in helping too.
PROSI really like the automation and ease of using it for the cost. I can’t see going without it.
CONSEvery once in a while there will be errors in sending messages but I know it’s on the carriers not on PB.