All Textdrip Reviews

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User Profile

Alexander

Verified reviewer

Financial Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

TextDrip is a great way to immediately scale in a high volume sales environment

Overall, the benefits of the software far outweigh the limitations and TextDrip is an incredibly comprehensive tool to allow you to immediately scale your business. [SENSITIVE CONTENT] is very helpful and is constantly improving the intuition of the program to make it adaptable to each user's purpose. I am confident that the software will continue to get vastly better, but as far as I have seen this is by far the most helpful and affordable tool to help individuals scale rapidly in a high volume sales environment. Mass communication is a major staple in my industry and I don't know where I would be without this platform.

PROS

1. TextDrip enables you to automate much of your prospecting cycle with much higher deliverability than most competitors. 2. [SENSITIVE CONTENT] always makes himself available to answer questions and optimize use of his software 3. TextDrip subscription is very affordable ($10 per month) and messages are inexpensive ($0.01 per text) and drip messages stop immediately after you have received a response to prevent you from spending unnecessary money. Superior bang for your buck compared to most mass texting platforms. 4. Messages can be archived to allow you to access previous responses to text messages, competitors often times do not populate messages until your next message has been sent out 5. The software enables call forwarding to send inbound calls directly to your cell phone along with displaying the inbound caller's number for ease of access. This is incredibly helpful compared to Ringy, which routes inbound calls based on what number the prospect is calling and not their phone number.

CONS

1. The software can become laggy and ineffective if you do not archive conversations regularly. After 500 responses, it becomes difficult to navigate the software smoothly. I had to learn this on the fly, but once you begin archiving conversations to clear out the ones that are not productive it works smoothly. 2. The software is not a standalone CRM. It must be used in conjunction with a CRM like VanillaSoft, Ringy, or SalesForce to get the most out of the service and keep yourself organized. 3. You must manually enter a prospect into another drip campaign once they have been uploaded into TextDrip. When you upload prospects who are duplicates, the software does not allow you to enter them into a new drip campaign unless you manually access the lead from the Contacts tab and add them into the drip. This can be extremely time consuming when trying to consolidate positive responses and spark up a conversation by automatically entering them into a new drip. I would appreciate a function that automatically re-enters prospects into another drip after a certain period of time after receiving a positive response (hours, days, weeks, etc.) to automate your funnel. There is a way to manually do this, but it can be tedious if you are working a large volume of prospects because people inevitably slip through the cracks.

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Alicia

Insurance, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Great Value and User Friendly

I've been utilizing textdrip for about a month. I've had excellent results. Setting up drips and auto responses greatly reduces time wasted doing this manually. I like the ease of use and how simple it is to set up and integrate with my CRM.

PROS

Easy to use interface, reliable results, great value for consistent branding, messaging and prospecting.

CONS

Charges for messages longer than 160 characters, inability to attach pictures, vcard, etc.

Reasons for switching to Textdrip

Textdrip is a faster, better, more cost effective and efficient system.

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Hada

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2021

good

iffy, would like a bit more organization

PROS

auto dial is the best feature if I could auto dial into isales that would be great

CONS

no organization of texts its is super annoying

Reason for choosing Textdrip

to try

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Atendi

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Markeitng Made Easy With Textdrip

PROS

Textdrip is very smooth when it comes to mobile marketing as well as SMS marketing It comes with engagement tracking and is quite affordable

CONS

With Textdrip, we met our marketing needs and no issues.

Joshua

Insurance, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Best Texting Platform Around

It has been a smooth transition into this platform, my cost has been very low, and my client outreach has been very consistent.

PROS

The software is affordable, easy to set up, and I haven't had a problem yet. Everything thing is user friendly and accessible.

CONS

There are not any downsides that really stick out to me.

Reasons for switching to Textdrip

Isales became too expensive and too many interweaving parts to cause errors.

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Paul

Insurance, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Easy to use

Easy to use. Very cost effective. and they are way ahead of the game to fix issues with sending messages.

PROS

Deliverability and ease of use is great. Super helpful Customer services.

CONS

Due to the forward thinking of Textdrip, they have done everything needed to do to battle the 10dlc stuff. Deliverability is the biggest issue dealing with texting. TD does more than anyone else to help this

Reasons for switching to Textdrip

Cost

andrew

Insurance, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Textdrip Review

PROS

1. The ability to centralize and organize customer data in one place, providing a comprehensive view of each customer's interactions and history. 2. The automation and efficiency that a CRM brings to sales and marketing processes, enabling teams to save time and focus on building relationships and closing deals. 3. The customizable reporting and analytics features, allowing us to gain valuable insights into our business performance, customer behavior, and make informed strategic decisions.

CONS

Although I find it hard press to list a con for the Textdrip software, The only thing I wish I could change is an "Archived" feature that is applied to clients.

Alejandro

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

alejandro review

Overall very useful from marketing to organizing as well as the 20% discount making it affordable if you buy in bulk

PROS

The thing I like most about text Tripp is the fact that you can set up a campaign. the way it works is it sets up a schedule messages that will be Sent automatically so for example you lose contact with a prospect you can put them on a drip campaign that follows up with them them

CONS

Their mobile app is very simple and doesn't work as well as the website

JeN

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Surprising good company

Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running. I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far. Thanks Guys!

PROS

I am happy with system and support. Also the leads have been real and made some good money so far.

CONS

Communication with team. I like to call someone personal for questions. Wish I could do that more

Dave

Insurance, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Value for the money

I use it on a daily basis and need it for all my client communications. This is working well

PROS

The cost of the product and the discounts available are good. Very reliable

CONS

Set up took some time but after a bit it was manageable.

Derek

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Texting made simple.

Text drip is great. I have used pretty much every texting platform and text drip is by far superior. That platform is so easy to use you can be up and running in minutes.

PROS

Easy to use, very affordable, great customer service.

CONS

I have not found anything I do not like yet.

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Saphire

Insurance, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Recommend!

Textdrip is very helpfull and makes running business easier!

PROS

Love the newer updates that help me stay very organized with the Campaigns and Pipelines set up. The extension is also one of my favorite tools that is provided by them.

CONS

Sometimes the delivery and updates can be slow but not very often!

Christopher

Insurance, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best texting app!!

Overall it's been the best app to work on getting in front of multiple clients at a time and really help my overall production.

PROS

Deliverability- no mater what I know my text messages are going to go through.

CONS

Hard not to like this app but if I were to say one it would probably be price when sending multiple messages.

Reasons for switching to Textdrip

price and deliverability for sure

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Liz

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Love it

I never have any problems it

PROS

How simple it is. It’s super easy to use. I didn’t have to worry about doing everyone single follow up by myself.

CONS

At first I hated that you couldn’t archive multiple stuff at once. But it was fixed so yeah

Reasons for switching to Textdrip

Because my texts kept disappearing

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Dax

Insurance, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best App Ever

PROS

I love how this app just makes it so easy to reach clients at the click of a button, with preset texts.

CONS

The price could be better. If I could send pictures without using as many credits, that would be phenomenal

Brian

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Best Texting Software EVER

10/10, pretty much speechless. Nothing better out there.

PROS

I love how organized it keeps me and how easy it is to follow up with leads and prospects.

CONS

Sometimes the messages take a little bit to send but it isn't too bad of a problem after a few minutes.

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Ray

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Amazing

Amazing

PROS

It works as described and the customer service is amazing

CONS

There is nothing about this software I don't like. I would only like to be able to call out from the platform

Reasons for switching to Textdrip

They were too expensive and did not cater to the user.

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Amiah

Insurance, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Client Conversion

PROS

Text Drip does all the work for me. Its easy to use and has helped me scale my personal business more than I could without it.

CONS

It can cost a bit if you run automation through it but that is expected

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Diego

Insurance, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great product/ service

Very pleased, especially for the price.

PROS

The integration and user friendliness.

CONS

Sometimes it can be slow when loading up or there will be a glitch so you have to refresh the program.

Reasons for switching to Textdrip

Cheaper and more functional.

Vendor Response

Thank you for your amazing note. We appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Willie

Insurance, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Amazing platform/Best support

Anyone who is trying to reach more customers or find a better platform to communicate with clients, this is definitely the best option! The system is very user friendly, and they will take the time to do a 1on1 walkthrough of how everything works! Support is the best of any platform/company I have ever dealt with!!

PROS

It is very easy to use, and they will take the time to do a 1on1 to assist you in learning how to use everything. Support is very responsive and helpful.

CONS

Everything was easy to use, maybe if there was a way to organize leads into different categories it would be helpful.

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

Tyler

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

New user satisfied

It is less expensive than Isales, the software that I was previously using and easier to use

PROS

Very fast and efficient. Imputing clients into drip campaign is so easy and can be running in the background.

CONS

Would be an improvement if it offered more of a CRM because after having a 100's of conversations with customers it would be nice if we could put them in different categories on how to follow up.

Reasons for switching to Textdrip

Isales was a $99 monthly fee plus $0.01 per text sent which resulted in spending an additional $30-40 per week (too expensive)

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

May

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

TextDrip changed my life

It’s easy/simple/ user friendly and organized.

PROS

The automations features keeps everything really organized.

CONS

The mobile app needs some work like that I don’t need to be on my laptop

Tara

Insurance, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Textdrip

I have been using Textdrip for the past month. It is by far the best CRM texting system I have used! The delieverability is 98% and the customer service is outstanding!! Highly recommend!

PROS

The customer service is amazing! And the simplicity of the website!

CONS

The deliverability before your campaign registry is approved is not great

Joel

Insurance, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Consistent and reliable

Phenomenal

PROS

Great tool to use for all aspects and very effective and easy to use, compared to some other tools that I have used, this is by far the simplest to use

CONS

It would be great if i could add smalleer amounts instead of the preset 40 dollar mark, havent tried to speak with support yet, but its the only little little thing

Vendor Response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

Replied February 2023

Devon

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

TextDrip Review

I have had great customer support for the very few problems that have occurred.

PROS

The ease of use. Textdrip was easy to pick up and immediately enhanced my business. I suggest it to anyone.

CONS

There is really no cons for me. If I had to chose one it would be that it is simple. If you're looking for a complex disposition system than this might not be for you.

Vendor Response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

Replied February 2023

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