All TextUs Reviews
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Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Quick And Useful
I personally text my candidates when ever they are busy or if they do not receive my emails. This is so quick and reliable you can even send emoticons as well.
PROSTextUS is very useful messaging and texting software. This could be used for texting the people across the world from virtual number. We can make use of it in our professional life by texting the message on the client's mobile so that they can see that and can revert to us.
CONSThe only drawback is that you need to use this regularly otherwise the number given to you will be lost. Although you can purchase a premium to get save from this issue. Everything is good though.
Braxton
Staffing and Recruiting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Game Changer
Identifying text-able numbers and engaging with candidates in their preferred method has increased our candidate satisfaction and retention. The ease of the platform's use has also made training efficient with tutorials and examples abundant for end-users to educate themselves on best practice, tips and tools to help them reach their sales goals.
PROSThe support team is, by far and away, one of the best I've encountered when developing our tech stack. They are always prompt and communicative, no matter which representative you get! We've been working with the new TextUs Next platform since January and could not be happier with our results. Our scalability and volume have never been greater and TextUs has been an integral part in facilitating more responsive, customer-centric communication. The ease of deployment for one or several users is just a quick support chat away. Could not be happier with the product and what is has done for our business.
CONSThe development of 'groups' could stand a bit more attention to facilitate an easier end-user experience. However, this is a VERY minute detail for a newer development of the platform. Like everything else with TextUs, it will only get better with time!
Reasons for switching to TextUs
Ease of use, Bullhorn Integration, Cost.
Ryan
Hospital & Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2022
First rule of being a SMS service is be able to send SMS
Well 2 straight days of non functionality is unacceptable. You cant send SMS and they tell you they will follow up as soon as they can by email and call you the wrong name......having alternative providers in a meeting in about an hour and half from now to get out from user this situation.
PROSIt doesnt have any pro I have not experienced on a number of other providers.
CONSCustomer service is unacceptably slow. Whole business day slow. When you use text as a primary outbound mode of contacting candidates for recruiting, it literally stops work.
Bienvenido
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
TextUs is incredibly simple yet useful
Overall, TextUs is perfect for the users looking for a software that is less complicated yet useful functionalities. It is simply useful simple software!
PROSIf you are looking for a texting software that you can easily use and manipulate then TextUs is the answer. TextUs is incredibly simple yet very useful because you don't need any high-end device to install this software. This software is best for sending messages with less complexity. Just type your message and click send on the tip of your fingernails. This is the kind of software that has simple texting capabilities that will satisfy your daily communication needs that also let you open multiple screens on the gadget that you are using.
CONSI know that this software is designed for simplicity so I don't think it has weaknesses. I love using this simple texting software. As long as I can send and receive a message instantly then I think I'm fine with it. Also, this kind of software consumes less bandwidth and so this is a perfect software for all users.
Hilda
Human Resources, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
This review is about the TextUs app and NOT TextUsNext.
I loved the TextUs app and I miss it terribly. We moved to the TextUsNext app and I wish we could go back. TextUs is great in it's simplicity. It always worked as expected. The notification pop ups worked, the email notifications worked, it was everything I could have asked for! We used it every day for simple single user texts but also for mass-texting every now and then. The ability to tag and group people by industry or customer was awesome and made it easy to message multiple people for generic messages.
PROSI loved the ease of use of the TextUs app the most. You can have multiple text windows open at the same time if you need to carry on multiple conversations throughout the day.
CONSThe only thing I didn't like was that we weren't able to block numbers. The other thing I don't like is that I can't go back to it now that we're using the TextUsNext app which no one in the office likes including myself.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2018
Reaching the unreachable
Overall, this application is a game changer for us in communication and reaching out with the right people for the right opportunities.
PROS1. Using textus for us recuiters, making the imposaible possible. Traditional calling and emailing no longer works, specially with people who is working 2 jobs at a time. So by having a chance to text people, you get to reach out with more candidates and jobless candidates. 2. Integration with the ATS thatos setup with our firm is also a big thing. You get to ensure the accuracy of documentation and interaction with each candidates 3. Get to confirm the effectivity if this tools with the set statistics in the application
CONSThis is not proven, but there were times that candidates claim that they have not received the message.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Is TextUs really helpful to recruiters?
I've been using TextUs since I started recruiting and this tool is my bestfriend. Without it i think my recruiting life is incomplete.
PROSI really like the interface of TextUs it is very easy to use. You can save contacts especially for recruiters like me so that I can track my candidates. It also has a feature where you can send in groups and of course templates to make the recruiters life easier.And of course you can send unlimited text who doesn't want that?
CONSNothing really I think this product is perfect.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
TEXTUS: Business Texting
TextUs is one software that makes life a lot easier in terms of sending out text blast. Interface is very easy to use, even your grandmother can use it with almost no training at all required. You can easily send a text blast and not worried about missing a reply. Add to the cool integration with chrome you get notified almost real time in any replies come in which is important for recruiters like me.
CONSI just wish it allowed more characters for the broadcast feature.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
TextUs Really Works
Candidate can reach us directly by text, instead of calling.
PROSWhenever I can't reach a candidate or client, I use TextUs to send a text message. Texting not only reaches people faster, but they can text us directly for any job ads we have out there.
CONSSending broadcasts is an excellent tool. I just wish it would allow you to text more characters. Sometimes you have to send multiple messages out just to convey a simple order/task.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
TextUs Review
This software is awesome.
PROSI like how it can text multiple numbers.
CONSIt needs improvement on its filtering options. when you try to search for a specific name it shows multiple names "not too specific if I may say"
Ash-Lee
Financial Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2021
Simple
Overall it was a fairly good experience however we'd prefer to use our new setup.
PROSI liked the ability to be able to use software that would allow us to have conversational text messages despite us having a landline.
CONSIf you selected the wrong number that you wanted, you couldn't go back and you were stuck with it for the duration.
Reasons for switching to TextUs
Integrated functionality
Kathy
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Awesome Program
Excellent experience to do date. I am able to create distribution lists and send out messages very quickly. By quickly I meant in less than 5 minutes.
PROSI am able to get group text out to many of our field employees quickly.
CONSThey just did a upgrade. I am still navigating through it.
kassah
Publishing, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
the best of the best
Easy to use and facilitates the process of communication and presentation of products to customers. It facilitates communication with the work team and the response rate is high
PROSEasy to use facilitates the process of communication and presentation of products to customers. It facilitates communication with the work team and the response rate is high
CONSNothing it's perfect .For us as a tourism company, we did not find a problem with this application, I think it is an example for companies like us
Reason for choosing TextUs
It has better features and is suitable for large projects
Christine
Human Resources, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
TextUs - Ease of Cummicating
I Love It!!!!
PROSTextUs is easy to use and I receive a quicker response from candidates! Some won't answer a call from an unknown number, but when I text first, they reply back and we can then schedule a time to speak.
CONSI use TextUs for the basic feature to communicate with applicants. I find it quick and easy and have found no fault in my need for it.
Cope
Medical Practice, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Valuable asset for connecting
Desktop software works well, doesn't refresh as often as the previous version. I have to click on another tab, and back to the tab I want in order to see the latest text that I can see in my notifications.
CONSThe mobile app still needs work -- I frequently have to quit and restart in order to gain functionality.
Tisia
Staffing and Recruiting, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
It's so easy!
We had about 70 job openings and we were able to reach out to a few hundred people at one time by using the text 'em all. This is a very effective way to reach out.
PROSI like how easy and efficient it is to use. I can also reach out to just one person or 100s of my associates about job openings.
CONSThere isn't anything I do not like about TextUs at this time.
Maud
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
The product needs to be a little more customizable, especially in the organization of messages.
Having the marketing tools I need in one place gives me great relief. Very functional for tracking customer relations at the point of sales and marketing.
CONSOrganizing incoming messages is very troublesome.
Ana
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
It is a great way to communicate with people and has word great for me.
to be able to reach people, due to sometimes there phone is out of minutes but can still receive a text. So this services is great.
PROSYou get a faster response from people, When you need to get in touch with asap. I need it also help to recruit when you need to fill orders.
Renee
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Easy, Effective Recruiting Tool
The immediate communication in a competitive and busy recruiting world.
PROSEasy to install, easy to use. I can use on my desktop and my phone app seamlessly. No bugs.
CONSDelay when sending texts to large group - not sure that is a software issue
Lauren
Staffing and Recruiting, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
We love it!!
In today's world, texting is the new norm. It is easy to keep track of conversations and it frees up your cell phone.
CONSWe have No complaints with TextUS Next!!
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Great messaging tool!
I used TextUs to reach out to candidates in the US. I worked in an offshore recruiting company before and TextUs has been very helpful in reaching out to our candidates.
CONSI can't think of any cons for this software. It has played a vital role in connecting with our candidates and I have not encountered any problems using it.
Jessica
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
Great tool to interact with my employees quickly.
Nobody likes reading emails, but everyone reads their text messages, so I know that my employees will respond when they receive my message.
CONSI don't like that I have to go to the actual website in order to save picture messages since I use the widget in Chrome.
Robert
Human Resources, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
A Crucial Recruiting Tool
Recruiting is challenging. Using this app makes it possible to quickly connect with candidates and get them in the process.
PROSEase of use and the ability to quickly get candidates scheduled for interviews.
CONSNone, really. The app works seamlessly and provides what I need
LaShonda
Human Resources, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Client Relations Director
Great and I really like the chat help it’s so fast and convenient. Also very helpful!
PROSConvenient and easy to use. I have nothing bad to say about TextUS.
CONSI honestly don’t have anything that I don’t like about TextUS.
Tony
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
TextUs
I am happy with the software. I could use it as a backup to text my friends or families if I did not have a phone.
PROSWhat I like about this software is that I could send a SMS message to my friends or families without my phone. There was a time when I needed to contact my friends or families because I did not have a phone at the time and I used TextUs on my computer to communicate with them.
CONSNo negative review on this software. The software is so easy and simple to use. I like TextUs software.