All eClincher Reviews
1-25 of 221 Reviews
Sort by
Dan
Health, Wellness and Fitness, 2 - 10 employees
Used free trial
OVERALL RATING:
4
Reviewed June 2021
Outlier But Still Comprible
Manuel Alberto
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Amazing app
eClincher helps me automate all of my social media, content discovery, and influencer search, all of that I do within eClincher.
PROSI love how it makes it easy for me to engage with my audience thanks to the inbox feature. Its simplicity is something I really like, the interface is simple but very easy to use. It has everything you need in just one place.
CONSI would love to see it implemented in other social media platforms. Can't wait to use with Snapchat! Besides that, there's nothing to dislike about it.
Katy
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
One stop shop for Scheduling and Monitoring posts
We use this everyday and are happy. We are not switching to anything else anytime soon
PROSI love that you can schedule on all platforms easily and that it gives you suggestions for popular hashtags to use in regards to your post.
CONSI wish it were able to post stories from this platform as well as multiple pictures for instagram.
Reasons for switching to eClincher
We wanted a better monitoring system for all of our accounts.
Darren
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2017
Eclincher social media marketing
We are always on the look out for social media marketing tools, to measure, publish and report on, for us and our clients. Eclincher is easy to use and the two great features are the all in one inbox and the autopost, to schedule posts to recur over and over again. This is a great tool when you consider it does the same thing as meet edgar, for much less. The general layout is a bit old fashioned and its a shame the buttons, such as 'like, follow' etc are so small when really you are using tools like this to actually do something. A chrome extension to publish posts is also a seriously lacking feature. Overall though we have so far stuck with eclincher as the most affordable and feature rich tool we have found so far. Its not got everything and we still cant get rid of all tools for one, but its closer than the others we have used.
Vendor Response
Thanks Darren, chrome extension will be released in the next two weeks. I will forward your feedback to our dev team. Thanks again for your review.
Replied January 2017
Colin
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
eClincher - Easy to use tool for all your Social Media Management accounts
We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class. eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts. Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI. Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity. Overall a useful productivity tool for social media marketing that offers real value for money.
PROSeClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value. Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house. The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select. eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to). One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.
CONSWhile easy enough to use, eClincher probably wouldn't win many design awards for the UI. Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this. There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well. Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.
Giorgi
Verified reviewer
Tobacco, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
nearly to perfect social media management platform
Getting all of our social needs covered with using a single tool. That's what this system is supposed to do and is doing pretty well!
PROSApart from the platform's overall very well working functionalities the best thing is the customer support team these guys have. Choosing the product nowadays is when there are lots of platforms around is hard, though, this guys are rocking with their support team. Had few times the issue and never struggled even for a second to get it resolved. Furthermore, of course, what I like the most is the overall functionalities and features of the platforms itself.
CONSApart from the functions being super effective and valuable, this tool could be a bit more user-friendly. This is well noticeable once we try to on-board a new team member to work with the platform. Though, it's not a big issue and is definitely very little thing to be bothered about. and a slight dislike to the reporting interface and things, which I guess are already in the progress to be improved.
David
Verified reviewer
Law Practice, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Not aesthetically pleasing, but very powerful, fantastic platform
It takes all of the important features of the 3x in price competitors and combines then all into one platform. It even expands on them with their queues feature - which is incredible. It makes managing an online social and GMB reputation much easier.
CONSIt takes a bit of time to even understand the capabilities of the functionality and then to learn how to use them, however, their chat support team is a great facilitator in this area.
Reason for choosing eClincher
Queues feature + bang for buck
Vendor Response
Thank you for the awesome review, David. Hope you will like our new UI (scheduled for first half of September :) Best, The eClincher Team.
Replied September 2019
Luis Daniel
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
I like this app!
Now I spend less time on social media and can focus on other important areas of the business.
PROSI have been using other apps like Buffer and Hootsuite, but it just wasn't enoug. With eClincher I have everything I need in one place. easy to use , easy to post ,use buffer in past, which is easy posting, but eclincher give most and best for posting.
CONSI think, this app Doesn't have cons. Regarding functionality, there's nothing bad I can say about the app. I can't say I love the interface, it's really easy to use but I think it can be more attractive. Other than that, this app is really is the best so far.
Stephany
Verified reviewer
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
I used to spend hours every week scheduling content on all of my different networks - facebook, twit
I used to spend hours every week scheduling content on all of my different networks - facebook, twitter, Instagram, LinkedIn. It was a lot. I was so relieved when I found eClincher, it truly does everything for me.
PROSI'm saving a ton of time that's better spent on customer service and product development. it's a great tool to schedule content and have everything run by itself, without me having to spend hours on it every week
Nathaly
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
It´s awesome
Nothing worth mentioning So far everything has worked quite well. It is intituiva, it makes the work much faster. Organize publications efficiently and control them.
PROSIt's so easy to use, with just a few clicks I'm done with my posting of the week. It's also very useful when working with teams. I like that I can manage several platforms in the same place and it's a great price for the value.
Mariu
Verified reviewer
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
It is an excellent application
Now I spend less time on social media and can focus on other important areas of the business.
PROSWith eClincher I have everything in one place. It's truly worth it. My job is easier now, I can engage with my audience easily thanks to the inbox feature. Super easy and simple to use. It has everything you need in just one place.
CONSOverall the app is very easy and simple to use, the only thing that can use some work is the interface, it could be more attractive. Other than that, nothing bad to say about it.
Christmas
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
An amazing social media manager with quality support
As a social media manager, Eclincher's ease of use across multiple social media networks has exponentially expanded my company's social media presence. It's extremely user-friendly for the novice and timid. Learning tools provided was a breeze to get through, especially the training videos. The Software provided completely compliments its app version to be mobile via multiple devices. So, when I need to be on the road jumping on my iPhone or iPad is easy to stay engaged as well as DM, block, follow, unfollow, etc. When I'm out in the field I can easily post or schedule content in seconds. A major brownie point for my team is the quality support received. It's easy to contact via online chat, email, phone, skype you name it. They have consistently been available to help with your every question and suggestion. They continue to improve this already amazing product. The price for service and support is invaluable.
PROSAt the moment of inspiration I can easily schedule a post without having to run to the office or grab my laptop. I can do everything via mobile device.
CONSI can't seem to automate messages when my social media audience has a new follower or makes a comment etc.
Vendor Response
Hi Chrismas, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.
Replied January 2017
Margaret
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Customer Experience Beyond Compare
The customer support team are available and often reply within mere moments of my inquiry. They are friendly, helpful, insightful and save us so much time. We've used other software in the past and never been as pleased with the overall services.
CONSWe are anxiously awaiting the integration of Instagram Direct Messaging communication.
Reasons for switching to eClincher
Terrible customer experience.
Don
Higher Education, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
A Review of eClincher
I've been using eClincher for several months now. Although I have used Hootsuite to manage my social media platforms for several years and have been, for the most part, happy with it, I always enjoy reading about and, where possible, trying different software to see how it meets my needs. And I must say that eClincher does an admirable job, so much so that I am now using it in conjunction with Hootsuite. The dashboard is easy to navigate and facilitates posting on all of your social media platforms as well as keeping track of new followers, mentions, and other notifications in your inbox. Customer service has been stellar and I've even had the opportunity to exchange messages with the company's CEO regarding issues/wish list, which isn't possible at many organizations. The one thing missing that I use all the time in Hootsuite is the AutoSchedule feature, which the CEO tells me is under development. it is worth it.
PROSIn addition to what I wrote on the previous page, I like that Canva enables you to visually enhance your communication and that it is easy to curate content through the available Pocket and Feedly platforms.
CONSI miss the AutoSchedule feature, which I use in Hootsuite all the time. The CEO tells me that it is under development. I'm also not quite sure what the queus are about or how to most effectively use them.
Vendor Response
Hi Don, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.
Replied January 2017
Ron
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Great social media management software!
It's hard to find one social media management tool that can really take care of all my needs with managing social. eClincher provides publishing and scheduling, automatic posting with queues, social inbox, content curation, free images, analytics, mobile apps, and more. It is also simple to use. Highly recommended!
PROSI love the simplicity and how everything connects together inside the app. Auto post is a great feature. I can bulk upload hundreds of posts to queues and have them run automatically. It's really great for blog page updates and evergreen posts. I also like the social inbox. I can easily respond to messages, new followers, comments, likes, etc. all from one place. The inbox includes Facebook, Twitter, Google+, and LinkedIn. The tool also has live feeds and content curation. I can share articles from RSS feeds, Feedly and Pocket.
CONSNot much to say here. Software can always improve, but eClincher does a great job with fixing issues as they arise.
Vendor Response
Thank you so much for the awesome feedback!
Replied January 2017
Craig
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Great social tool, even for the budget minded small business
Been using eClincher for well over a year and the experience has been mostly great. There are a few quarks in the platform that could be improved, but overall its a better social management tool than many of their competitors, and at the current price point can't be beat. Also, the few times I've needed customer service they were always eager to resolve the issue and I never felt dismissed or ignored. Great tool, I'd definitely recommend it!
PROSEase of use, cost, customer service.
CONSSome growing pains, some limitations in use, and some design changes that could be made.
Vendor Response
Hi Craig, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.
Replied January 2017
Daniela
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Saves me so much time every week and i love that i can 'set and forget' with the auto scheduling!
Give eClincher a trial, they have a free one for 14 days. watch their tutorial videos to learn all the extra features, you won't regret it!
PROSI used several tools to automate my social media. I used Hootsuite and Buffer, then had another tool for influencers, and another one for finding content. Now I have everything in one simple tool with eClincher . I love it. eClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better!
CONSI'm still waiting for the auto-dm feature to come out, and the affiliate program. but they are developing those, which is going to be great. referrals here we come!
Carolyn
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Well worth the $ !!
Saves a TON of time
PROSEclincher saves me SO MUCH TIME. I can set up posts to recur; I can set up a queue then set up a schedule for it to pull from that queue... I could not function effectively without it!
CONSThe only thing I wish would change is the ability to have the queues set up so that I can schedule posts from Facebook, Instagram, and Twitter all from the same queue.
Jessica
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Eclincher, the top tool for us: digital marketers
I find all strategies we need to apply in just a single app. I am constantly measuring the engagement of our audience with our content, analyzing metrics and our accounts performances, and I also love the idea of managing all brands in such a dynamic way.
PROSYou know you are an entrepreneur who is committed to the real world when you have a solid presence in the digital space. With Eclincher you can simplify efforts to position your company among all social networks using one tool. Concentrate your energies on a single with place and a single app.
Dennise
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
It helped us a lot in our social media business.
I liked that it has stock images integrated, feedly and also the snip.ly integration.
PROSI like the integrations with feedly. I also liked that it has an RSS feed feature. I like the queues. I love it.
CONSI like that it has a chrome extension but when I try to add an article in different queues and also post it at the same time. Why can't it be in just one go? It is a struggle. I hope that there is an option where the administrator can transfer its capability to the user. We have requested this for a long time.
Daniel
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
eClincher is off the hook crazy good!
Totally love eClincher. It makes social media management easy and it feels like I have a secret superpower. Love their support and openness to new ideas even though they have plenty to offer all the time.
PROSConstantly pushing the boundaries of being a great product. Just when you get a handle on the next great feature integration they add or tweak something else. It's software and that it has a consistent upgrade cycle is awesome.
CONSKeeping up with all the awesomeness it offers. Just when you think you've nailed it with the features sets - they go and add more cool stuff. Not exactly a Con, but I have nothing bad to say about them.
Vendor Response
Thank you so much Daniel! Have a great day, Tal.
Replied November 2016
Valentina
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
I can relax with Eclincher
In my work flow as Career Coach I enjoy to forget marketing and social media because it is not my primary job. I love to know that Eclincher is there doing the work I would spend a lot time on to do. Loads of hours and nerves are just spared. I am grateful to have discovered it. Thank you for the work you are doing!
PROSIt reliable, there is the autopost I can fill in, I can erase the links and the content stays, the regular updates which inform me if some new feature is there
CONSSometimes eclincher doesn't connect with my LinkedIn account any more, so there are no post. I have to reconnect manually. I don't understand why. This annoys a little.
Vendor Response
Valentina, thank you for the great review. The eClincher Team.
Replied January 2017
Petter
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
I have used eclincher for over a year now and I am still loving it!
Overall, very pleased with eclincher. Much better value for the money. Well worth every penny!
PROSI really love eclincher and its SMM capabilities; it has more features than most of the competitors I have seen on the market and with a lower price point.
CONSNothing that I can think of, I get what I need to manage SMM for my clients.
Reasons for switching to eClincher
Lower price with better value for the money
Amy
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great interface, and new options keep on coming!
Our small startup uses eClincher regularly to schedule tweets and posts. We tried other platforms, but eClincher has the most intuitive user interface and is constantly upgrading their options. We also liked that customer support, which we used when we didn't understand how to use a new option, responded quickly and with good, specific directions. We would definitely recommend eClincher; it's definitely worth the small charge!
PROSThe user interface is very intuitive, and they are constantly introducing new, useful options. They are also great with their support and the messages from that area were insightful and easy to follow.
CONSI honestly have nothing to say here. We liked every aspect of eClincher, especially as when compared to other scheduling platforms.
Vendor Response
Hi Amy, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.
Replied January 2017
Rick
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed January 2018
Generally an "OK" solution, offers good value for money
Quick to deploy. Reasonably priced.
PROSQuick to set up and deploy. Great customer service. (I'm a Pro user at $100/month.) Reasonable value for money.
CONSThe interface is old-fashioned and not particularly user-friendly. Need to remember that a lot of compromises are built-in simply by virtue of the fact it has to work with so many platforms.