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Most Helpful Reviews for Hibu
1 - 5 of 54 Reviews
BLANCA
Package/Freight Delivery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
NEW YEAR REVIEW
EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD!
PROSEASY TO USE, AND SEO REALLY WORKS FOR US!
CONSI BELIEVE THE COST IS HIGH THAN OTHER COMPANIES!
Reason for choosing Hibu
[sensitive content hidden], THE REPRESENTATIVE, CONVINCE US HE HAS GREAT CUSTOMER SERVICE
Reasons for switching to Hibu
WE NEED A PROVIDER THAT CAN HELP IN DIFFERENT WAYS, NOT ONLY WEBSITE
Vendor Response
Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
Replied March 2024
Doug
Insurance, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Powerful On-line Partner...IF you build a relationship with them
The regional manager was first class. Our local rep started out fantastically. But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable.
PROSThey have the capabilities to do just about anything you'd need for your on-line marketing.
CONSThe cost is not for startups with no defined budget or low cash-flow. Hibu does well for companies with sufficient cashflow to support their services
Reason for choosing Hibu
The local Hibu rep's apparent expertise.
Reasons for switching to Hibu
Because of the expertise of the local, often in-person, Hibu rep.
Vendor Response
Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future
Replied March 2024
Lawrence
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Unethical company
Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue. I switch to another company and within days i was coming up 1st ir second in google searches. I canceled Hibu which they made difficult. After i canceled they went back into my site and reset all my SEO settings so that i was no longer searchable.
PROSMy sales rep was great. Other than my rep the company was terrible. They didnt do much for the money. I switch to another company and my results were nearly instant. I was #1 in search engines.
CONSI paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue. I switch to another company and within days i was coming up 1st ir second in google searches. I canceled Hibu which they made difficult. After i canceled they went back into my site and reset all my SEO settings so that i was no longer searchable.
Vendor Response
We value your input and appreciate you giving us a chance to respond. Please send us an email at cs.escalations@hibu.com with “Capterra concern” in the subject line and your business name and/or account number in the body so we can talk about next steps.
Replied March 2024
Billy
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Scared for new rep
Its good, Im scared with the turnover rate of employees locally
PROSI have a local rep. She make appointments with me and does what I suggest.
CONSSometimes there are spelling issues, outdated ads
Reasons for switching to Hibu
I now manage my social media in house and didn't like the generic posts Hibu put out.
Vendor Response
Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!
Replied March 2024
Susan
Retail, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Talk about ease of use!
I can make changes to my website at 2:00 am, or request for their staff to complete the changes for me. Any time from anywhere.
PROSI can easily have changes made to our website, or have the changes done for me.
CONSThere is nothing that I like the least about Hibu. They are prompt and reliable. Android phones dont work the best with the application though.
Reasons for switching to Hibu
Cost and convenience were the main reason for the switch.
Vendor Response
Thanks so much! We love hearing from our clients.
Replied March 2024
