The software is very easily navigated, the best part is if you're stuck or have any questions the Hibu team is always available for help.

No chance of knowing how we will do if/when we cancel. Will we fall off face of internet search.

Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue.

Poor results and failure to acknowledge responsibility or discuss resolution.

I was shocked small businesses are buying these sites. Mo on a two year contract for a very very bad site.

The format of their website for tracking your results and sending out review requests is very nice. Very easy to navigate through and use.

We have many commercial projects that pay slow.

I don't currently have a rep, but when I did, he was always checking in and coming up with a new game plan to make sure I was satisfied, I just think for my budget, we weren't very successful.

I normally deal with [sensitive content hidden], she is great and is always checking to make sure we are good to go. Any updates I might have for the website she gets on it right away.

Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up.

Sometimes it is hard to understand what I am seeing on the dashboard.

Generates many calls by interested potential customers. Great exposure and results.

The ad department that runs the ads is horrible at copy. They take forever to get back to me or my sales person.

I have had an excellent experience with Hibu for several years.

Customer service was a joke, website was horrible, pictures were basic, words misspelled.

I can make changes to our website easily myself. If there is deeper formatting that I am unsure of the service team is pleasant and always willing to help.

Easy to work with and the best ROI option for digital marketing utilizing the best audiences across the internet.

They are always around and having the advantages of a big company when it comes to platforms and support is great and at the same time the local feeling of a smaller company.

The people are great and everything has been great so far. We have received over 50 reviews in the last couple months.

I loved how easy and helpful customer service was.

Very good experience, it has been much more user friendly than other services we have used in the past.

EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD.

Easy setup, easy to modify the website, social media ads are simple but effective. The website works excellent and we have had complements from our customers.

But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable.

I am an honest hard working business owner, and this is my best advice, run away and look for someone else.

The company is very expensive and are hard to get the back office people to respond to my sales rep or me.

Our rep at HIBU, [sensitive content hidden] has been a good and present partner in finding the best target areas to help our business grow at amazing levels.

Intuitive, great insights, great to involve different stakeholders within the company.

Khoros Is great for Social Media Communications.

It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there.

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else.

This is quite possibly the best tool a company can use that gets 100s of social messages a minute.

The final product of Spredfast is great and can help with automation.

Khoros has been a great for communicating with our customers via Social Media.

Customer service is very responsive and the team helping us to ramp up willing to do the extra miles.

It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.

And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports.

I like that it is intuitive, and easy to understand for new team members.

Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts.

It is hard to navigate and takes many steps to reach end goal.

It has been great for me in interacting with my customers on social media. Customer service is very responsive.

Can get a little tricky managing hundreds of accounts, especially in a customer service capacity.

US Dollar

Hibu is a marketing software for small businesses and professionals. The software provides tools to manage online listings and reviews. It offers website builders to create an online presence. Hibu includes features for social media marketing, search engine optimization, and advertising. It also has marketing automation capabilities like automated messaging, collecting customer data, and scoring leads. Key features are listings management, reputation monitoring, website creation, social marketing, search optimization, advertising, marketing automation, customer data collection, and lead prioritization. The software aims to help small businesses and professionals improve their online visibility and gain new customers. Hibu provides an integrated marketing solution to manage digital presence and promotions.

LongDescription

Review Notification

Review Monitoring

Response Management

Email/Help Desk

Phone Support

Chat

11-50

51-200

Hibu

Documentation

Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. Key features include scheduling, collaboration, risk management, calendar, content labeling, alerts/notifications and access control.


Khoros Marketing allows enterprises to curate content with predefined rules/filters and streamline workflows with features such as auto-routing and approval management. Managers can analyze marketing metrics and measure the social impact of campaigns using a web analytics dashboard and link tagging capabilities. Additionally, it lets users connect user-generated content (UGC) with existing digital properties, improving overall conversion rates and enhancing customer's experience with the brand. 


Khoros Marketing facilitates integration with various third-party applications such as Bitly, Google Analytics, Linkfluence, IBM and more. Pricing is available on request and support is extended via email, phone and other online measures.



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