Khoros Marketing
About Khoros Marketing
Khoros Marketing Pricing
Please contact Khoros directly for pricing information.
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Most Helpful Reviews for Khoros Marketing
1 - 5 of 19 Reviews
catherine
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
one of the best tools for social media!
a tool that has helped me a lot in the programming of my social networks among others, excellent tool
PROSYou can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.
CONSIt is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied
Helena
Marketing and Advertising, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Khoros is great for enterprise clients, but has some short comings.
Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$).
PROSMonitoring & engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can.
CONSOverwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available.
Reasons for switching to Khoros Marketing
We found a tool that better fit our needs and to lower costs.
Abby
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2018
Ugh!
Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.
CONSSchedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.
Dana
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed November 2019
Good social media tool
It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.
PROSFor content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations.
CONSThe analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards.
Reasons for switching to Khoros Marketing
Client agreement
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Khoros Is great for Social Media Communications
My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.
PROSKhoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.
CONSI can't think of any downside to this software as my experience has been great and I am not aware of any competitors.