All Determ Reviews
1-25 of 39 Reviews
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Gøran
Verified reviewer
Computer Games, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great and affordable media tool
It helps us to track information from media and social platforms about whats written about our company and games.
PROSEasy to use. Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.
CONSDont have any thing to put our finger on so far.
Reason for choosing Determ
Mediatoolkit was the easiest to use and most affordable option
Reasons for switching to Determ
Price and mediatoolkit seemed to offer what we needed to a much more affordable price.
Josef
Public Relations and Communications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Mediatoolkit is the right tool for us.
- Ease of use - Ease of deployment and setup - simple UI that does not confuse our users
CONSWe had a few minor hiccups when inviting colleagues to join the Mediatoolkit, but these were resolved by the MT support rather quickly.
Reason for choosing Determ
Ease of use, price to performance ratio.
Reasons for switching to Determ
Mediatoolkit was easier to maintain & operate plus we lacked the manpower to keep the in-house system up-to-date & operational.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
lovely tool but loading speed and channel varierty
good for profiling, bad for analyzing
PROSprofiling for social media listening about specific keyword.
CONSAPI stability and customization, kind manuals
Reason for choosing Determ
API support and kind CS, additionally I love your country and people.
Maxim
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
a controversial industry needs to monitor online buzz
I've been receiving alerts daily for years now and it's very helpful
PROSit's important for us to know exactly what is being said about us as soon as it happens
CONSsometimes I receive impertinent alerts and it feels a bit like 'the boy who cried wolf'
Anamarija
Verified reviewer
Public Relations and Communications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Easy to use, intuitive monitoring platform with great customer support
We use Mediatoolkit on a daily basis, for monitoring, reporting, research and educational insights. The support team is very responsive and ready to give education any time we need - weather it is related to some new feature or to our new team members. Only thing I am sorry about is that we haven't been using the total MTK potential so far, when it comes to reports and some additional options besides just monitoring media mentions, but that is about to change.
CONSWe did encounter some of the websites that haven't been included in the mentions overview, but with regular feedback to the MTK team, that matter gets resolved asap.
Dammion
Public Relations and Communications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Mediatoolkit - My's customers edge
Our business has benefited greatly from using Mediatoolkit. We have been able to monitor keywords efficiently for our clients. Mediatoolkit has been instrumental in building out our Crisis Management plans and in tracking unusual thresholds.
PROSThe ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use.
CONSNot able to track mentions over the airwaves
Massimiliano
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Useful media monitoring and analysis software
With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it.
PROSEasy to use, affordable, graphics and report clear and Support team is very responsive. New features periodically added
CONSSentiment analysis needs to be improved.
Reason for choosing Determ
MTK was the easiest to use and most affordable option
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Mediatoolkit review
User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions. We can rely on Mediatoolkit to monitor all the mentions and give us an accurate overview of media coverage.
CONSNo data archive, you can monitor mentions captured only 90 days ago.
Ivan
Verified reviewer
Computer Games, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Good media monitoring software
Overall, it does it's job well. Allows me to track brand mentions consistently and efficiently.
PROS- aasy to setup - picks up on most of brand mentions - has built-in flexible reporting - easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio
CONS- doesn't pick up on Youtube mentions. For a media/entertainment brand that is crucial. - sentiment analysis is still kinda off-beat
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great for insights and reporting
It's easy to get an overall view of the market or competitors communications. Easy access to reports provides easy arguments to present to the board on changes to comms strategy.
CONSThe tool is great for everything around online media monitoring, but the reports would be even better if it was possible to include or import additional mentions from offline or different sources not currently tracked.
Michael
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Zuverlässiges Tool zu einem reellen Preis
Im Krisenmanagement ist man auf schnelle und zuverlässige Informationen angewiesen. Bei guter eigener Konfiguration des Tools erfüllt es sämtliche Ansprüche.
PROSDas Tool hat ein gutes Preis- Leistungsverhältnis und ist sehr zuverlässig . Außerdem ist es leicht zu bedienen und läuft auf allen Devices. Die Nutzerfreundlichkeit auch auf dem Smartphone ist sehr gut. Der persönliche Support ist ebenfalls sehr gut.
CONSEs gab keine Probleme bei der Integration der Software in mein System. Insofern gibt es nichts zu beanstanden
Reason for choosing Determ
Siehe oben
Reasons for switching to Determ
Weil dieses Tool einfach besser ist und meinen Anforderung entspricht.
Wesley Kirui
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best Tool For Social Media Tracking
Great! Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge.
PROSThe ability to track all mentions based on the keywords needed makes it easy to report on the performance of various products and also helps in analyzing customer feedback.
CONSTikTok and Instagram Reels cannot be tracked yet which can sometimes make it hard to analyze results from products shared on this platforms.
Daniela
Public Relations and Communications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Komunika Latam really benefits from Mediatoolkit monitoring and social media listening
We like the fact that we can open a lot of queries for our clients, to monitor different sectors websites and rrss. Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.
CONSWhat I like least of the software is the complexity to set a query to find information in specific websites or social media accounts such as twitter, instagram and facebook.
Yasemin
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Effordable, quick and easy to deal with
I always thought such tools are complicated, but the opposite was the case. I found my way around very quickly. The costumer service is amazing. Very nice, helpful and competent! So, if you had any questions, they were always there to help. Top!
PROSSetting your own keywords. Seeing online mentions in real time.
CONSI can't think of anything right away. For our small business it offers all we need.
Reason for choosing Determ
As it offers the things we needed and the previous one was just overpriced.
Tajana
Fine Art, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great software
Doing my job became so much easier since I started usig Meditoolkit. I strongly reccomend it!
PROSIt is so simple and easy to use. All the features are well implemeted so a user can easily find whatever he needs.
CONSEverything works great for me. So far I didn't find anything I didn't like.
Miro
Management Consulting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Toolkit that helps tracking your appearance online and offline
For our team, Mediatoolkit allowed us to be more in control of our marketing campaigns and it also saved us time when doing reporting to our clients.
PROSWe have used the most feature that helps us track the impact of our campaigns through different online channels. We have also used the Data analysis dashboards tho track our appearance online but also as an easy way to create reports for our clients.
CONSI took us some time to get used how to setup filters that will work well for us.
Jaime
Public Relations and Communications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Mediatoolkit is great for crisis prevention and management
I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.
PROSThat is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.
CONSSometimes some mentions don't appear and the limitations that listening has with Facebook (it is not only with this tool)
David
Security and Investigations, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Good and easy tool for gathering information
Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.
PROSI appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.
CONSI miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.
anna
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Useful
Excellent. They are all very kind and always available for solving nearly any problems in a quick time
PROSEasiness, practicality, tailor-made, promptness of the needed help, value for money.[SENSITIVE CONTENT HIDDEN] is great :-)
CONSAt the moment I don't find anything wrong
Sofia
Public Relations and Communications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Pros and Cons
Thanks to Mediatoolkit, our team find important crisis and manage it
PROSIt easy to use and gives me a completed report,data analysis.
CONSNot appear all mentions like videos in new digital platforms like TikToK
Enes
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Mediatoolkit Review
Very comprehensive application is great and gorgeous in every way
CONSIt's a very expensive app. Not a suitable app for those who don't have a budget
Dražen
Verified reviewer
Cosmetics, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2018
One stop place for all my keywords
Easy to use, can create as many search criteria as you want, have "feeling" per each found topic (neg, neut, pos), create alerts, get reports
CONScould have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Review
Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time. The insights and reports are very detailed as well.
CONSIt worked pretty well for us. Very easy to use and terrific customer service from the team.
Abara
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
My experience with using Media tool kit
It's been an exciting experience using the platform. It has saved me time and energy.
PROSI like the fact that I can monitor all social media conversations in one place
CONSI will like to see the more sentiment analysis of the mentions.
Ingrid
Public Relations and Communications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Mediatoolkit - you need this!
Been fantastic, help desk is super
PROSEasy to use and the help desk is amazing, made my life a whole lot easier to find my features
CONSI do not feel that anything is missing
Reason for choosing Determ
Was the most affordable for my company