All Metricool Reviews
1-25 of 83 Reviews
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Selva
Marketing and Advertising, 1 employee
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
Do Your Research It Can Be Complex.
Julie
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Very good software for the money
I think it is the best platform ever to manage the social media accounts. All in one place and very easy to use. I am very very satisfied.
PROSEasy to use, easy to setup, easy to understand, flawless !
CONSI can't find any cons. It is a great platform to manage social media accounts.
Reasons for switching to Metricool
Because Preview doesn't provide all platforms
Vendor Response
Thank you so much for your amazing review Julie, we are happy to make your social management easier using Metricool.
Replied October 2022
Beth
Management Consulting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
IG Auto Publish Needs Improvement
I had an issue with my contract and service fees. The Customer Support was efficient and well received.
PROSThe ability to transition between accounts is very easy and intuitive.
CONSThe InstaGram Scheduled Posts still had to be manually posted.
Reason for choosing Metricool
Metricool was a cheaper option.
Vendor Response
Hi, Beth First of all thank you for taking your time and leaving your feedback on metricool. Let me tell you that self-publishing on Instagram and Tiktok has been enabled since last week. You can now autopublish reels, carousels, posts and videos automatically. Thanks
Replied July 2022
Joseph
Translation and Localization, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Most comprehensive social media statistics
I ditched another tool and opted for Metricool mainly because of their professional offering , its more than a metrics tool, the ability to check the major social media platforms and blogs is a feature you cannot miss. I am able to manage brands separately within my dashboard, this makes it a lot easier to plan and navigate.
PROSI have been using Metricool for a few months and i can say i am more than satisfied with the reports and visual statistics. Best feature has to be metrics that show how my brands are performing, even better i can i get a post planner and RSS feeds feature that is not so common in the world of social media metrics. I love how i can check up on my competitors or potential clients, this helps me in convincing them that they need my services, presenting to clients a nicely styled comprehensive report is a big plus. This tool allows you to monitor Ads and manage messages! These features are super exciting especially where you don't want to keep on checking your Fb or IG account, you can do it all right in the portal.
CONSNot as customizable as i would like, they don't have a CNAME option, this would be super awesome and it would add a professional look to my brand. Its still not possible to auto post on Instagram, although there is an Instagram link in bio.
Reasons for switching to Metricool
Was not satisfied with the other tool.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Mid tier scheduling and listening tool
We trialled this as an alternative to using hubspot and it compared well as we were able to bring in platforms not monitored by hubspot.
PROSMetricool allows you to bring multiple social media platforms into one place to post and monitor. . It’s a mid priced platform and performs well in comparison to the bigger players in the market.
CONSExporting results was a little clunky but when you consider the cost compared to other platforms this diminishes in comparison
Vendor Response
Thanks for your review, we are happy Metricool helps you on your social management. We keep working to optimize the tool. Do not hesitate to contact us on the live chat if you have any questions.
Replied June 2023
Claudia
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great all in one social media management and analytics tool
I like the reports I can get (on the teams' version) from social media as well as the website. I also like the social inbox, I can check all my messages at once. I can add paid social media to the mix and see the reports in one place. Great tool overall!
CONSSometimes the reports can take a long time, but that is because the data comes from different sources.
Vendor Response
Thank you so much for your review, Claudia. We love hearing what you like best about Metricool.
Replied December 2022
Richard
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Metricool: An awesome dashboard for your KPI's
I don't get a 5 stars just because Metricool will be a dramatic tool if they have an app! Just imagine watch everything you see in desktop in your hand...
PROSMetricool gets better everyday... First at all, is an excellent system where you can see, at real time, all your social media data and their KPI's. Second, it has a module where you can see your competitors (benchmarking) and their results. We use this tool to make our montlhy reports to our clients!
CONSIt's not to hard to use, but, if you don't have any experiencie and don't get well done the first onboarding, maybe you will get lose and most important, don't get real (and usefully) data
Reason for choosing Metricool
Price and reaching
Vendor Response
Hello, Richard Thanks for your review. Your suggestions are gold and thanks to them we have developed a perfect app to carry your planning and metrics in the palm of your hand.
Replied April 2022
Selva
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Metricool my favourite tool for social media management
Metricool is super intuitive and easy to use. It makes funny and relaxed the social media management.
PROSEasy to useGood value for moneyAn all-in-one tool that allows easily to manage social media.
CONSThe app sometimes does not work properly when it comes to publish reels in Instagram.
Reasons for switching to Metricool
Price
Vendor Response
Thanks for your wonderful review, Selva. We love being your favourite tool. If you have any issue, do not hestitate to contact us on our live chat, we'll be happy to help you.
Replied May 2023
Andrés
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Metricool is one step further in analytics tools
In general, Metricool is a very good tool because it allows you to obtain precise and concise analytics in real time of your brand and the competition. Depending on the plan you have, you can add the brands you have and connect with the different media you have. It gives you an automatically generated report that no tool does, this makes it very special to me.
PROSMetricool is a tool that offers you easy operation. It allows you to carry out very deep analyzes of your competition, which will help you organize a better digital strategy for your next campaign. In addition, it allows you to connect with all the channels you have in your brand. Additionally, you can schedule content for different dates.
CONSA veces, tiende a dejar gráficos cuando das un clic a una estadística. Cuando programas, algunas veces me ocurrió que en LinkedIn la publicación solo aparecía con la descripción y no con la imagen.
Vendor Response
Thank you very much Andres for your review. We love to hear your opinion to keep improving. As you will see we have fixed those bugs in LinkedIn metrics and preview and we have included new features such as the Inbox to reply to messages and comments. We are glad to have you in the metricool family.
Replied April 2022
Pedro
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Wonderful tool
Really exiting to use and wait for new capabilities
PROSAPI allows us to get data from all sources saved on metricool
CONSAnalyticis about facebook ads should be more detailed
Vendor Response
Thanks so much for your review Pedro, as you know, we are always looking for features that will be useful for network management and to improve ourselves.
Replied June 2022
Coral
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Con metricool gestiono muy facil todas mis redes sociales
Super contenta con Metricool.El poder acceder desde el telefono movil y ordenador, me simplifica mucho mi trabajo, ya que de esta manera puedo controlarlo desde cualquier lugar. Ademas nos ofrece las mismas funciones que si lo escribieramos nosotros mismos y si hacemos alguna modificacion de ultima hora nunca nos ha presentado ningun probkema
PROSMe ha encantado lo facil que es gestionar todas mis redes sociales desde una misma herramienta. El poder programar las publicaciones, me lo hace todavia aun mas sencillo, ya que no tengo que estar pendiente continuamente de mis redes y de cuando tengo que hacer o no una publicacion, ya que esta herramienta lo sube de forma automatica.
CONSLo unico "negativo" que hasta el momento he podido comprobar, es que de vez en cuando, hay fallos en alguna publicacion lo que da a error y no la sube, me gustaria que fuera algo mas economico.
Reasons for switching to Metricool
Por que me habian hablado muy bien de esta herramienta y al probarla he quedado super contenta
Vendor Response
Muchas gracias por tu detallada reseña, Coral. Nos alegra facilitarte la gestión de tus redes sociales, es uno de nuestros principales objetivos. Si tienes algún inconveniente con alguna publicación, no dudes en contactarnos en nuestro chat y lo vemos conjuntamente.
Replied February 2023
Juan
Online Media, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Monitoriza tus redes sociales en un vistazo
Lo utilizo para medir el interés de los lectores de redes sociales en los artículos que se escriben de una manera rápida.
PROSLo mejor de Metricool es la facilidad para incluir las métricas y datos de tus RRSS en un solo lugar, literalmente en Resumen tienes en una página todas tus redes sociales con las diferentes métricas que te pueden ser de interés, como seguidores, entradas con más visualizaciones, más interacciones... Y eso me encanta.
CONSQuizás las métricas no sean las más adecuadas para un análisis avanzado, por lo que si solo necesitas datos básicos y los análisis no son muy complejos te puede venir bien, si necesitas algo más, ya no te vale, incluso en el mejor plan hay carencias.
Vendor Response
Muchas gracias por tu reseña, Juan. Nuestro objetivo es facilitar vuestro trabajo, seguimos trabajando para seguir optimizando la herramienta. Respecto a los datos, con el conector a Looker Studio puedes personalizar tus informes. No dudes en contactarnos en el chat online si quires saber más.
Replied November 2023
Ana Belen
Verified reviewer
Writing and Editing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
La mejor herramienta de análisis y programación de rrss
No usaría otra web para analizar y programar redes sociales pero también para métricas de blog funciona de escándalo.
PROSllevamos usando la aplicación desde que la sacaron hace ya muchos años. Es una alternativa , o más bien complementaria a otras cosas como analytics de google. La ventaja es que es mucho más completa pero sobre todo atractiva que esta proque consigue unificar en un sólo sitio todos los parámetros y poseen además gráficas muy vistosas para presentar los informes a los clientes.
CONSLas opciones de pago son interesantes pero obviamente llevan un coste elevado. Para un usuario básico con las funcionalidades gratis puedes tirar pero si no debes estudiar lo que más os compense para pagar lo necesario sólo.
Vendor Response
Muchas gracias por tu reseña, Ana Belen. Nos alegra que llevéis años usando Metricool, seguimos trabajando para optimizar la herramienta.
Replied February 2023
Rosario
Broadcast Media, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Prácticamente inmejorable
Tenemos varias redes sociales e ir una por una es un infierno, con Metricool podemos llevar todas las redes sociales desde una sola cuenta, podemos analizar cuentas con las que tengamos un target similar o competencia directamente para compararnos y conseguir las claves para seguir creciendo junto a nuestra estrategia de RRSS.
PROSLa facilidad de uso es asombrosa, desde el principio puedes hacer casi de todo de manera intuitiva, tiene una interfaz bastante limpia y eso me encanta, además, puedes probar si Metricool es para ti usando su plan gratis, aunque seguramente te convence y acabas pasándote a uno pago, aunque sea el Pro 5.
CONSLos informes dan cosas interesantes pero también se quedan cortos en algunas cosas básicas, a veces la programación falla, principalmente en la plataforma META (facebook & instagram), no son muchas veces pero molesta tener que estar pendiente de que se haya publicado.
Vendor Response
Muchísimas gracias por tu fantástica reseña, Rosario. Seguimos trabajando para optimizar la herramienta. Tienes disponible el conector a Looker Studio (antes Data Studio) para personalizar tus reportes, no dudes en contactarnos en el chat online para ampliarte los detalles. Gracias de nuevo por tus comentarios.
Replied February 2023
German
E-Learning, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Una herramienta para maximizar estrategias en redes sociales
En general mi experiencia con metricool a sido grata. Esta herramienta me ha ahorrado mucho tiempo de trabajo en la gestion de mis campañas en las redes sociales, ademas de que su capacidad para monitorear las interacciones y rendimientos que obtengo de las mismas a sido increible
PROSLo que mas me gusto de metricool es la gran cantidad de funciones que posee de entrada en todos sus apartados , desde elamplio abanico de redes sociales que puedes integrar hasta las funciones de analisis de metricas de todas cada una de estas redes, incluso funciones que en software de la competencia son de pago, aqui las tienes en el paquete gratuito
CONSDebo decir que no he encontrado fallos relevantes en metricool que me disgusten, salvo que en algunas ocaciones cuando programo algunos posts falla y no los ha publicado, sin embargo son pocas las veces que me ha ocurrido.
Vendor Response
Muchísimas gracias por tu reseña, German. Nos alegra leerte y nos motiva a seguir trabajando para ofrecer nuevas funcionalidades. No dudes en contactarnos si necesitas soporte con algún error puntual de publicación.
Replied November 2023
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
Piratage des compte
Après un mois d'utilisation, mes comptes Facebook et Instagram de 2 profil on été piraté.Après avoir recréé des comptes séparé Metricool son incapable de les gérés. Obligation de les liés avant, mais il ne gère pas le nouveau système Meta.Après seulement 2 mois effectif d'abonnement, il refuse tout remboursement.
PROSLa possibilité de mettre plusieurs compte et de jongler avec.
CONSimpossible de mettre des comptes qui ne sont pas déjà lié. Ne gère pas le nouveau système Facebook Meta
Vendor Response
Nous sommes navrés d'apprendre l'incident rencontré avec vos comptes. Cependant, Metricool étant partenaire officiel de Meta, le piratage n'a pas pu être provoqué par l'utilisation de notre outil. Nous vous invitons à entrer directement en contact avec le support de Meta afin d'obtenir davantage d'information. Comme vous le savez peut être, Meta est en train de réaliser des changements et n'a pas encore communiqué le détail des répercutions sur les connexions à travers de l'API avec son nouveau système. Concernant le remboursement ; la période de rétractation indiquée dans nos conditions générales étant dépassée, nous ne sommes pas en mesure de procéder à l'opération. N'hésitez pas à nous contacter par chat pour toutes interrogations complémentaires.
Replied March 2023
Emi
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Una herrramienta para las redes muy completa
Simplifica el trabajo, automatiza proceosos, unifica herramientas.
PROSLa automatizacion, me hace ganar mucho tiempoo, las analiticas en Instagram, lo datos que importan
CONSQuizas la espera del soporte tecnico es ulo unico.
Vendor Response
Muchísimas gracias por tu reseña, Emi. Nos alegra saber que Metricool te simplifica el trabajo, ya que es uno de nuestros objetivos.
Replied February 2023
Sergio
Commercial Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Metricool reseña
Podrian mejorar aspectos
PROSLo que más me gusta de Metricool es que tiene una gran variedad de funciones para analizar, planificar, publicar y medir el éxito de tus contenidos digitales. Además, me gusta que ofrece informes visuales y personalizables con solo un clic,
CONSLo que menos me gusta de Metricool es que su versión gratuita tiene algunas limitaciones, como el número de perfiles sociales que se pueden conectar, el historial de datos que se puede consultar o el acceso a algunas funciones avanzadas.
Vendor Response
Gracias por tu reseña, seguimos trabajando para ofrecer nuevas funcionalidades. Para disfrutar de una experiencia completa puedes pasarte a premium, disponemos de códigos de prueba, si es de tu interés, contáctanos en el chat online.
Replied August 2023
Jorge
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
Fácil e intuitivo
Las métricas y los análisis bastantes completos.
CONSA veces falla la programación de los postsPrecio.
Vendor Response
Gracias por tu reseña, Jorge. Seguimos trabajando para optimizar la herramienta, no obstante, algunos errores al publicar se producen en la API de la red social. No dudes en contactarnos en el chat online para revisarlo.
Replied February 2023
Alejandro
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed February 2023
Una suite todo en 1 para tener el control de las redes sociales
En general muy buena. Es una herramienta que tengo integrada en mi flujo de funcionamiento diario.
PROSLa cantidad de funciones que tiene. Lo que más uso es la programación de contenido. La interfaz es muy amigable y fácil de usar.
CONSLa información que te da sobre el sentimiento de tu contenido la encuentro algo sesgada. El precio no me parece especialmente económico.
Vendor Response
Muchas gracias por tu reseña, Alejandro. Nos alegra saber que usas Metricool en tu día a día. Seguimos trabajando para incorporar nuevas métricas y funcionalidades.
Replied February 2023
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
Metricool is quite cool
I use Metricool daily. It's a great tool to schedule the social media contents for my clients.
PROS- Easy to use - Quite complete- Manage multiple accounts
CONS- Some tweets have not been posted- It doesn't support personal LinkedIn profiles nor TikTok
Vendor Response
Thanks for your review, we love you find us (quite) cool. Note that we do support personal Linkedin profiles and also Tik Tok. If you have any questions, do not hestitate to get in touch in our live chat.
Replied April 2023
Fernando Adrian
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
All-in-one social networking tool
It has been great, except that my last client requires social media management and scheduling videos was quite complicated, I have had several problems and errors trying to schedule, in addition to the limits of 8 Mb in video for Instagram 15 Mb for Facebook, in LinkedIn you can not publish video through Metricool.
PROSI love the way the social profiles are organized and the ability to analyze the data.
CONSThe content scheduler has several limitations, mainly with video publications.
Reasons for switching to Metricool
Platform with a poorly updated interface, plus it is much more expensive.
Vendor Response
Hi, Fernando Thanks so much for your words. Currently you can now publish videos on LinkedIn, you had asked us for it and it is already available on the platform.
Replied April 2022
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
Metricool interesante para manejar tu red social
La posibilidad de programar publicaciones en diferentes plataformas, realizar un seguimiento de los seguidores y estadísticas de las cuentas, analizar la interacción con los usuarios y el perfil de los competidores.
CONSLo que menos me ha gustado es que no se puede hacer dos publicaciones diarias, ya que el máximo son 50 al mes
Reason for choosing Metricool
me pareció que tenía una curva de aprendizaje muy baja, y sobre todo la gratuidad del producto
Vendor Response
Muchas gracias por tu reseña, nos alegra saber que Metricool te resultó sencillo de usar, nuestro objetivo es facilitaros la gestión de vuestras redes. Si necesitas realizar más publicaciones, tienes disponibles planes premium. Te animamos a contactarnos en el chat y te ampliamos la información.
Replied April 2023
Natalia
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2021
A great tool for our social media team
We love this software because we were able to set up all our weekly tasks
CONSWe have experienced some data issues, when it says we can get this info on real time
Vendor Response
Thanks so much for your amazing review
Replied April 2022
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Metricool makes it easier to grow digital presence
I get everything done with one tool, which enabled us to take on more social media clients. I've been using the tool for about 9 months now and I love it!
PROSMetricool is very easy to use, especially when it comes to planning and posting to my clients' social media accounts. The analytics and reporting are icing on the cake.
CONSThere was a learning curve for me when I began using the analytics for the online ads. The tutorials helped a lot though.
Vendor Response
We love knowing that we make your job easier and that this allows you to have more clients. Thank you for being part of the metricool family.
Replied April 2022