mLabs vs SOCi

RATING:

4.7

(59)

mLabs has 59 reviews and a rating of 4.69 / 5 stars vs SOCi which has 249 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (59)
4.5 (249)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 1, 2023
January 30, 2024
Pros/Cons
  • Pros

  • Price is affordable even for little business. Support is quick and efficient.
  • It has many features that are not found in other apps. Like integration with Google and Whatsapp.
  • Cons

  • The fact that the interface sometimes failed to respond properly, forcing one to start the post scheduling from scratch - especially when it comes to IG stories.
  • I disliked the fact that many times I lost all work when trying to set up a post due to the need to make an adjustment and because of that the whole process had to be started over.
Read all user reviews
  • Pros

  • I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
  • It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
  • Cons

  • It often had problems where it would switch between dats or social media platforms. When this happens you can not just switch it over you have to start totally over and it gets really annoying.
  • I feel it may be very intimidating for some. A lot of information is given on many platform through Soci and it can be confusing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos