All Newswire Reviews
1-25 of 105 Reviews
Sort by
Donna
Professional Training & Coaching, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Newswire service
It is a great support team. The price is high but the quality is, too.
PROSIt gives a wide array of options for distribution.
CONSIt is overwhelming for new users. I needed support to figure it out.
Shane
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Newswire is One of the Best Services Out There
We have been customers of Newswire for a while now. Originally, we thought we would "give it a try", and ended up becoming loyal customers. After what we called the testing period, our entire office decided they were the best agency we had trialed, and we have stuck with them ever since. Our agency Smart Crowdfunding works with people who are running crowdfunding campaigns in all areas of crowdfunding, so there are times we are sending out multiple press releases on behalf of our customers. Our customers are always very happy with the Newswire report we provide them, and the sites they are featured in. The upload system is very simple, and easy to use. The customer service at Newswire is also top-notch. They take good care of their customers, and always take care of any issues or problems right away. We are extremely happy with the service we have received. The only thing we would add is an auto-save feature. It is frustrating when a computer glitch occurs, and the entire upload has been lost.
PROSEasy to use Simplicity Quality
CONSDoes not auto-save Limited hyperlinks
Vendor Response
Thank you Shane for sharing your experience at Newswire.com. We appreciate your feedback, since we consider you as a leading agency in the crowdfunding space. We look forward to continuing to strengthen our partnership and assisting you with your customer's success. We have also added an autosave feature under Distribution > Press Releases > Autosave. Please let us know your feedback and how we can improve this platform feature. Thank you.
Replied February 2017
Josh
Marketing and Advertising, 2-10 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed April 2019
Decent Press Release Service
I will use press releases from time to time and test out different companies. Newswire was good but, ultimately, none of the companies deliver much traffic. It's important to go into a subscription with the proper expectations (as I did).
PROSThe only feature I needed was the press release feature. The site is clean and easy-to-use and delivers on what I signed up for.
CONSI don't like paying for features I don't use so it would be nice to have a basic PR plan. Also, press releases rarely have the expected return (goes for all services).
Leesy
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
The team at Newswire is fantastic and very professional. Jon is top-notch!
Very simple to use. Even when we've had issues with errors, the Newswire team has gone above and beyond to help fix the problem. For example, we sent out a release with a critical error in the title - completely an oversight by us - and the Newswire team resent the wire and went downstream to try to repair the error. I always breath easy when sending out an announcement on Newswire, because I know it will be done right and the pick up will fit our client's needs. I feel like the team at Newswire is an extension of our team. Bravo!
CONSOverall, very user friendly. A couple of small nits to pick - I'd like to see a "full justify" option on the body of text. Also, would like to see more links allowed as part of the wire price. We're seeing more and more opportunities to link within the release to 4-5 social media platforms, as well as client or product sites, and link to the media contact's email address - 8 links goes very quickly. Pie in the sky - I'd like to see an image/logo built into the price of the wire that goes downstream beyond the PRNewswire pick up.
Vendor Response
Thank you Leesy for taking the time to share your experience with Newswire. We will submit your recommendations to our team and see what we can do to allow additional links as an add-on. Should you need any additional assistance, please feel free let us know and we are always here to help.
Replied January 2018
Gail
Writing and Editing, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Newswire makes me look great in print!
Posting releases for my clients gains them excellent exposure. The stat reports amaze them, the layout and features look so professional and increases pickup rates from other online news sources. The support team goes the extra mile for customer service and satisfaction; no question or concern is too small or unimportant. When I've had ideas to improve "life" - like the category search feature - they listen and implement when feasible. I love Newswire - it is the best service out there with the biggest bang for the buck!
PROSEase of use, flexibility, reliability, lots of features that can be used intuitively. Great tutorials when new features and/or updates occur.
CONSNot a single thing to dislike.
Vendor Response
Thank you Gail for sharing your experience at Newswire.com. We appreciate your feedback and look forward to helping you with your next campaign. We will submit your suggestions to the team for consideration. Should you need any additional assistance, please feel free let us know and we are always here to help.
Replied February 2017
Robert
Investment Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Easy to use news release tool, but with some censorship issues
Overall we are happy with Newswire's service and have used it to great benefit of our organization. I encourage Newswire to re-think their censorship approach to conservative viewpoints on LGBT issues. If not for that problem, Newswire would receive my highest rating.
PROSNewswire is really easy to use. It has a simple interface and effectively helps create a solid PR piece quickly to push out to the world.
CONSWe have had some of our content censored where Newswire and their distribution partners have refused to publish our release. The content in question was regarding LGBT issues, addressed from a politically and socially conservative viewpoint. Newswire has published many other releases on LGBT issues from a politically and socially liberal viewpoint, so it is disappointing that they would choose to censor conservative voices on their platform in regard to this issue.
Christina
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Amazing
I am about to connect with the many brands I work with very easily.
PROSI like how easy this software is to navigate.
CONSThere is nothing I dislike about this software.
Frank
Computer Software, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Best value for the inevitable long releases
A more affordable, intuitive platform for press releases than any other I've worked with. And still gets comparable reach/impact.
PROS1. Cost efficiency. Press releases should be concise, but squeezing it to under 400 words with other services can be a pain - most of the time you end up paying way more for every extra 100 words, or pay a premium for unlimited word packages. I love the flexibility of Newswire & not needing to worry about the word count. 2. Intuitive platform. Really easy to work with - it's an interface that just makes sense.
CONSCompared with other services it's not always the best for getting a release up *immediately*. Make sure to give them at least a few hours notice, and more if it is outside of business hours. That said, when I've needed something to post urgently, they are very helpful and responsive.
Reasons for switching to Newswire
It was a no-brainer, given that we can still get PR Newswire distribution for our major releases through Newswire, without worrying about the word count.
David
Government Relations, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
My preferred team for press releases
I've worked with a number of similar agencies over the years and Newswire is consistently top notch. Easy to work with and always a stellar final product.
PROSReally great team, very attentive and thorough with their feedback. I've trusted them with numerous projects and they always deliver.
CONSNo issues with this team or software. Very easy to use.
Reason for choosing Newswire
great team of writers and managers.
Reasons for switching to Newswire
Really enjoyed working with the team
Anonymous
1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2021
Good for PR distribution
Overall Newswire is good for PR distribution. They make it easy to post in one place and distribute everywhere.
PROSThis is very easy to use and fast to train someone who doesn’t have the background on how to use it.
CONSI didn’t like the price point. But you’re stuck with it if you want to push out press releases easily.
Maddy
Financial Services, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Good for State or Regional Releases
Depending on the package, Newswire provides satisfactory coverage for a lower price than other platforms.
PROSState and regional releases are sent through PR Newswire (Cision), which I've found to achieve the highest-quality pickups. Newswire nickels and dimes less than PR Newswire (but sends through the same platform), and Newswire's customer service is phenomenal.
CONSOne of our releases mentioned a public company, and so Newswire sent it through Accesswire instead of Cision. We were picked up by fewer outlets and the quality was lower.
Jennifer
Financial Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Customer Service Prevails
The customer service is awesome. The attentiveness that is given to me speaks much louder than anything else.
PROSSo far, it seems very user friendly, but I need to use it more to learn o all its capabilities.
CONSI don't like the lack of ease from returning to the previous viewed page. I have to use the internet toolbar back button to return to the previous page.
Reasons for switching to Newswire
They were costly and limited in scope.
Kelly
Retail, 1 employee
Used less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed January 2019
Attempt at getting publicity for crowd fund campaign
Sounds like a good idea, but in the end was a waste of time and money
PROSThe customer service and responsiveness from Newswire was good
CONSWe got 0 interest from any writers. Overall we got no return on our investment.
Vendor Response
Hi Kelly, Thank you for your feedback regarding your experience with your campaign with Newswire. I am happy to hear our CS team was able to provide great service to you, however am disappointed to hear that we were unable to meet your expectations. I think the package created for you did give a good opportunity for media pick-up and I can see that the campaign is still ongoing. I'd like to continue with assisting your campaign and we can send a follow up on your behalf to those media points that did show interest from the initial campaign. If interested, please feel free to contact me at patrick@newswire.com. Thank you and look forward to hearing from you!
Replied January 2019
Joe
Computer & Network Security, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Newswire - An excellent alternative to comparable wire services
Very positive
PROSNewswire is very simple to use and does not put you through as many of the verification hassles of the other wire services. I've used all of the wire services and from an ease of use standpoint, this one is the easiest/quickest to distribute news through with no gotchas around pricing, release timing, PR content, etc.
CONSWhile the ease of use and functionality are great, it would be even better was even more competitive against the other services.
Megan
Computer Software, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2019
Easy to use and priced right
Newswire is one of the only wire services that offers single distribution that isn't crazy expensive. Their process is very easy to navigate and their pricing is transparent.
CONSThe delay in approvals for press releases once they are submitted.
Jenny
Hospital & Health Care, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great customer service
Really, really excellent and timely customer service
CONSNewswire used to distribute to PR Newswire, and has switched to Business Wire, which doesn't have as big of reach
Lillie
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Puts the E in easy
The easiness it is to use this product. Everyone should implement it into part of their routine
CONSNothing to say in this area i liked everything about it
Winter
Food & Beverages, 1 employee
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed October 2019
Newswire Editorial Staff Should Reevaluate Its Guidelines
I was not able to use the software because of the editorial staff.
CONSAfter spending time crafting, editing, and posting my press release, Newswire editorial staff rejected it as not being newsworthy. Immediately afterwards, I was contacted by a travel reporter for Today who published a story later that week, which led to stories on CNN and Fox, which led to articles all over the world and numerous radio and TV interviews. Clearly, the editorial staff that deemed my story to be "not newsworthy" was wildly incorrect.
Tamala
Non-Profit Organization Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Press Release
It was user friendly and I really did not need any assistance from Newswire for set up.
CONSNone, that I can think of at this time.
Alex
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Streamlined Press Release distribution
Newswire has streamlined the process of distributing our press releases, and has done so at a fraction of the cost of other services
PROSThe interface is intuitive and easy to navigate, with the most important information available right on the front page. And for the price, I'd say it's definitely the best option out there
CONSIt would be nice to have a function that would allow me to export a list of articles to Excel or another program for easy reporting.
Caroline
Consumer Goods, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
New User
Very user friendly for a new user like myself
CONScannot select images to post in the press release for new product
Morris
Market Research, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2018
Excellent Value for the Money With Great Results
The Newswire interface was easy to use. Analytics were quite good too. Newswire got us coverage across the US and even internationally. Nearly 200 news outlets picked up our press release. Costs were 1/2 or 1/3 of those of the leading business PR news organizations. Uploading of image was free with Newswire and so was linkage to our website. There were no "hidden" fees.
PROSEasy to use and intuitive. Instructions were clear.
CONSNo negatives to speak of. Easy to use in comparison to other sites.
Jason
Consumer Goods, 201-500 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Excellent Service - Easy, Fast, and Great Experience
I'd highly recommend any business or individual looking to generate PR buzz to use Newswire service - top notch service!
PROSI was actually surprised by just how easy and quick this process was to get published. I even had to go back and make a few corrections to the PR release before publishing, and the customer service were very responsive and quick to resolve.
CONSI didn't really have any dislikes in my experience with Newswire.
Rodger
Public Relations and Communications, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Newswire Review
love it. works well.
PROSEase of use, simple to use, did I mention you don't need a Ph.D from MIT to use this? easy, works and does what I need it to do. The add ons are a nice touch.
CONSSome of the add ons are a bit too much -- maybe just bundle a couple for a different price.
Reasons for switching to Newswire
too expensive, the others are total junk.
Karl
Verified reviewer
Construction, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Very Easy to use
The service is much less expensive than PR newswire but you get the same benefits and the reports are easy to read.
PROSThe software is very easy to navigate and use for your release! I could make choices easily and copy and past my release easily
CONSit was a little difficult finding how to include your logo but after you fin it is easy too..