All Whatspot Reviews
1-25 of 44 Reviews
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Diogo
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Amazing Platform and Support
Nothing less than exceptional service and dedication to the product they have. They are and should be proud of what they built.
PROSReaching a sales and support team was easy, and I was amazed at how flexible they were. Special note to [sensitive content hidden] who gave an amazing professional side from our moment of interest to after the purchase.
CONSNothing until the moment. I will see how much time would it take to develop certain requests that we ask. But already beforehand was explained to me an idea of where the development team is oriented which I think was a positive point and helped me decide in to buy the product.
Reason for choosing Whatspot
Easy to reach and dedicated professional to follow quickly my case.
Reasons for switching to Whatspot
Unprofessionalism that that would bring to my company.
Vendor Response
Thanks for your positive feedback! We're thrilled you're happy with our support and platform. Your satisfaction fuels our commitment to excellence.
Replied March 2024
Tina
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Love Whatspot! It has been a gamechanger for my tutoring office.
I absolutely love my overall experience with Whatspot. It's super easy to use. It's visually appealing. My tutors love using it. I love using it from an admin perspective. I have had no real issues with it. And for a small biz like mine, I am so grateful there is a free option.
PROSI own a small tutoring company and our office has 2-3 meeting rooms. I love that Whatspot has a free option for small businesses like mine. Our tutors usually work with a student on a weekly schedule. Whatspot allows recurring meeting to be booked easily. The visual representation of the calendar and the bookings is very friendly and it's easy to see what rooms are available. It has been so easy to use that I am now using the Whatspot calendar to schedule new students and see which tutors work which days and what timeslots are open. It's not just a room reservation site, it's evolved into a really great tool.
CONSNo real cons. Whatspot is amazing and does pretty much everything I need it to. However if I were to pick a few things: 1. the recurring meetings only go about 10 weeks out - so it is not recurring indefinitely. 2. when you delete a recurring appt, there is no ability to delete the whole recurring series, you have to go through each appt and delete them one by one. This actually works fine for my tutors as they usually only need to delete one session anyway, but it would be nice to be able to choose "delete just this one" or "delete all future recurring appts." I am sure Whatspot is in the works to update that. When I spoke with one of the reps, they seemed very responsive and they seem like they are always updating their site to have new features.
Reasons for switching to Whatspot
No ability on Appointlet to easily set up recurring weekly appointments. Tutors using the system were frustrated about that.
Vendor Response
Thank you for your wonderful review! We're thrilled to hear that Whatspot has been so helpful for your tutoring office. We're pleased to share that you can now set recurring meetings for up to 20 weeks. Additionally, we are working on enhancing the recurring booking management to allow bulk deletions. We appreciate your feedback and are always striving to improve our system. Looking forward to supporting your business as it grows!
Replied April 2024
Kari
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Review of W
The calendar and booking. The spots make it possible for us to spearate booking between our locations.
CONSI miss the automatic reply feature for our users. I also can't change my email address, the one I receive notifications at. I would really like to do this. Additionally, I want the option for participants to be approved on their first booking, without needing approval for subsequent bookings. I also miss information om how to get help with problems.
Reasons for switching to Whatspot
Excenses, but it turns out that Skedda is less excensive. It looks like we been charged twice.
Vendor Response
We sincerely regret any inconvenience you've experienced and value your feedback highly. At Whatspot, we're dedicated to continuous improvement and take your concerns seriously: Continuous Improvements: We regularly update the Whatspot system, incorporating valuable user feedback to enhance your experience. Streamlined Processes: We're always looking for ways to make our platform more user-friendly, including simplifying booking and approval processes. Billing Concerns: If there's been any issue with billing, such as being charged twice, we want to address it immediately. Please reach out to us at support@whatspot.app, and we're prepared to offer a full refund if a mistake has been made on our part. Your satisfaction is our priority. For any assistance or to discuss your concerns further, please contact us directly at support@whatspot.app. Best regards, Marek
Replied February 2024
Michiel
Online Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Easy to use, nice design
We're happy to have moved to Whatspot, it makes it easier for our coworkers to book desks and meeting rooms and see availability.
PROSWe've moved our coworking space to Whatspot and it works like a charm. It's really easy to use. Communication and support of the Whatspot team is great. The option to get QR-codes for the spots is also a really nice feature.
CONSThere are some minor bugs when using it in mobile. But probably it will be solved soon. Also it would be nice for our coworking to be able to book a spot for the whole day (the available hours of the spot) by clicking a box instead of manually choose begin and endtime.
Reason for choosing Whatspot
We don't need that much features, we just needed a simple and easy to use booking calendar. Whatspot was the right choice.
Vendor Response
Thank you Michiel, We appreciate you taking the time to share your experience with us. We will work hard to make the app even better. Thanks again, Whatspot support team
Replied October 2022
Emily
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Great, simple product at a fantastic price!
Excellent product at a great price, simple to use
PROSUser friendly features and not over complicated. Aesthetically simple.
CONSAddition of a 'mileage' input section to input kms travelled
Reasons for switching to Whatspot
Issue where our excel spreadsheet was overwritten and unable to be fully recovered.
Vendor Response
Dear Emily, Thank you for taking the time to share your thoughts on Whatspot. We appreciate your detailed feedback and are thrilled to know that you find our product user-friendly, aesthetically pleasing, and affordable. It's great to hear that Whatspot was able to address the issue you faced with your overwritten Excel spreadsheet. Regarding your suggestion about adding a 'mileage' input section for kms traveled, we appreciate your input and believe it could be a valuable addition for many users. Our development team is always eager to hear suggestions from our customers, as it helps us continuously improve and enhance our product. Once again, thank you for your kind words and constructive feedback. We're glad to have you as a part of the Whatspot family and look forward to continuing to serve your needs. Best, Marek
Replied April 2023
Vojtech
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
The fastest way how to deal with meeting rooms booking
We decreased the chaos in taking meeting rooms. There is less "surprise" and more certainity when attending planned meetings.
PROSThe best part is the QR code for instant booking. We use it a lot to cut down to time to find out the free times and make a reservation of the meeting room. Ease of use and ease of onboarding was also the critical point for our team, cause not everyone is willing to spend a lot of time with learning a new app. Everyone jumped in really quickly. The localization was also critical, we love that app actually speaks multiple languages including czech.
CONSWe are looking forward to a personal calendar integration
Reason for choosing Whatspot
Approval process for reservations was a huge benefit. Ability to invite guests outside our company into the system.
NURYANA
Logistics and Supply Chain, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
The features are friendly user and straight forward. Friendly user.
Received notification to admin manager email straight after user booking. can avoid miss looked. admin manager feature can decline / remove booking room to other option.
CONSOnce approved no space to communicate with user if there is some note to informed.
Vendor Response
Thank you for your review. We appreciate your feedback on the ease of use and the ability to create categories in Whatspot. Regarding your concern about booking slots less than one hour, Whatspot actually offers the flexibility to book shorter time slots. By default, the smallest time slot available is 30 minutes, and in the organization settings, this can be further reduced to 15 minutes. If you are encountering issues with this feature or need further assistance in configuring these settings, please don't hesitate to reach out to me at marek@whatspot.app. We're here to ensure your experience with Whatspot is as beneficial as possible. Your recommendation is highly valued, and we're committed to continuously improving our service.
Replied January 2024
Betsabe
Environmental Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Review Carbon Trust
How easy it is to use. The calendar is too friendly and everyone is pretty happy with the platform
CONSThe price. We are looking for a platform that are free or not that expensive because we use it just tu reserve 2 parking spaces.
Reason for choosing Whatspot
because of the free trial, all the others asked for credit card information
Reasons for switching to Whatspot
we had to start paying and it was too much
Vendor Response
Thank you for your review. We're glad the platform's ease of use meets your needs. Regarding pricing, we aim to balance affordability with quality service. Your feedback is valuable and will be considered for future improvements. If you have any concerns, please don't hesitate to contact us.
Replied January 2024
Serge
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2021
Organize your booking schedule
Whatspot is very easy to use, and it helped us tremendously with conference room bookings. Before Whatspot, we faced situations when the meeting room was occupied by someone else, so you had to guess if someone was actually there. We don't have that issue anymore!
CONSSoftware gets the job done, so no issues!
Egle
Commercial Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good value for money!
Simplicity of the use of the application.
CONSWe are using Whatspot for two months and so far we are happy with the application.
Vendor Response
Thank you for your positive feedback! We're thrilled to hear that you find Whatspot easy to use and that you see good value in our service. Your satisfaction is our top priority. If you have any suggestions or need further assistance, please don't hesitate to reach out. We look forward to supporting your continued success with Whatspot!
Replied March 2024
Abhimanyu
Program Development, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2024
Great product
Over all experience is great. I would recommend it.
PROSEase of use, it allows to make categories
CONSIt doesn’t allows to book slots lesser than one hour.
Vendor Response
Thank you for your review. We appreciate your feedback on the ease of use and the ability to create categories in Whatspot. Regarding your concern about booking slots less than one hour, Whatspot actually offers the flexibility to book shorter time slots. By default, the smallest time slot available is 30 minutes, and in the organization settings, this can be further reduced to 15 minutes. If you are encountering issues with this feature or need further assistance in configuring these settings, please don't hesitate to reach out to me at marek@whatspot.app. We're here to ensure your experience with Whatspot is as beneficial as possible. Your recommendation is highly valued, and we're committed to continuously improving our service.
Replied January 2024
Kurt
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
Whatspot for reserving meeting and class rooms in a private school
Our teachers use Whatspot to reserve rooms for meetings. Our student's use the app to check to see if a room is free for a spontaneous chill session. Our administration staff uses the app to reserve rooms for external customers, who rent our space after hours.
PROSThe software has made it possible for us to begin renting out space after hours and helped keep us from going crazy during the day. With 240 students and 50 staff members, parent meetings and student activities, this tool isn't just helpful, its absolutely essential. We are happy to work with the Whatspot team, they are open to our feedback and doing a terrific job.
CONSThere isn't anything that we don't like. Editing events could be more intuitive. It's a minor issue.
Reason for choosing Whatspot
Most products seemed to be overkill. Whatspot didn't require any user training. It's essentially plug and play.
Vendor Response
Thank you for your fantastic feedback! We're thrilled that Whatspot has been essential for reserving meeting and class rooms at your private school. We appreciate your input, and we're constantly working to improve the editing features. We're here to support your space management needs! Whatspot Team
Replied October 2023
Trent
Gambling & Casinos, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
Very User Friendly and Cost Effective
We looked for many room booking systems which were extremely overpriced! Luckily we found Whatspot who saved the day for us!
CONSThe system is very basic but I anticipate that it will improve over time
Reason for choosing Whatspot
Price
Reasons for switching to Whatspot
Price
Roel
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great modern looking app with minimal features
Great experience. Costs are low compared to competitors, it looks like a 2021 modern design and the software is very easy to use. Plus: they're releasing monthly updates to the software which include new features and bug fixes.
PROSThe looks and ease of use. My clients don't need instructions to use the software, it's ready to use immmediately.
CONSVery little actually. It still has got a few translation issues, but the developer told me personally these will be fixed soon. My features requests are taken seriously as well, which is great.
Reasons for switching to Whatspot
Because of the huge costs.
Marcela
E-Learning, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent online booking and control software
We have an open office design and created several shared spaces to attend video calls, after the covid-19 pandemic. It was necessary to have software to order and control those spaces, to give confidence to our collaborators.
PROSThanks to Whatspot now we have complete control of our shared spaces. It's straightforward to configure and use. Its user control allows you to set permissions to verify and confirm reservations or if you have public users, they can make it by themselves using QR codes or an URL.
CONSThere are sometimes when certain actions take longer than we expected. It seems like the server wasn't big enough to process actions.
Julio
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
It's worth the money it costs!
It made booking meeting rooms a lot easier for us.It was possible to implement the solution and get it up and running in just 2 days (we have almost 100 users)!
PROSEasy to configure (create users, create rooms, define access).Simple and intuitive for the user to check room occupancy and create reservations for rooms at unoccupied times.
CONSIt bothers me that configuring users always goes back to the beginning when I configure a user.In addition to deactivating a user that is no longer used, it should be possible to delete it.
Vendor Response
Thank you for the positive feedback! We're glad Whatspot has streamlined your room booking process. We'd like to understand more about your concerns with user configuration. Could you please send us an email detailing the issues you've encountered? This will help us make the necessary improvements. Thanks for choosing Whatspot!
Replied October 2023
jerry
Computer Hardware, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Quick solution for organizing conference room meetings
We use to do manual booking due to limited space we have. Now people can book online - saves everyone time.
PROSEveryone can pick desired time and book conference room very easily.
CONSWould like to see an app version of this.
Vendor Response
hank you for the review! We're thrilled to hear you find our system user-friendly for booking conference rooms. Your app suggestion is noted, and we're excited to share that we'll be working on an app version soon! Whatspot Team
Replied October 2023
Siobhan
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2021
Great, simple software for desk booking
Brilliant
PROSSo easy to use and set up. Very simple compared to other products on the market. Good value for money
CONSIt would be good to be able to set it for just all day booking, rather than time slots.
Reason for choosing Whatspot
Simplicity of configuration and price
Vendor Response
Thank you for your precious feedback. We appreciate your idea of "all-day booking". We'll consider including it in our roadmap. Marek
Replied December 2021
Samantha
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Simple and Easy
Works for what we need it for
PROSEasy to use and navigate. Very Straight forward and customer service is exceptional!
CONSDoes not have an app so need to use internet
Vendor Response
Hello Sam, We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us! Please continue to share your feedback with us as we listen and share all feedback with our team. Thanks again, Whatspot support team
Replied June 2022
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great application to manage meeting rooms booking
Ease of use, simplicity, clean design, and price
CONSNothing missing. We were using the service very frequently without any issues.
Clément
Animation, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Very good software
Very goof experience !
PROSEasy to use, easy to deploy and not that expensive
CONSI think an integration with google calendar or outlook could be great. The functionnality of import for the first integration is missing, now, we are obliged to invite manually 400 people.
Reasons for switching to Whatspot
The Booked version was not provided anymore, so I needed to look for a new booking system, simple and fast to deploy.
Vendor Response
Clément, thank you for your review and your feedback. I can promise specific things. At the moment we are working on better user management. We want to implement searching there plus we will integrate bulk user email inserting. We are also working on Google Calendar integration. Marek
Replied June 2022
Richard
Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The best Reservation and Booking software
Whatspot is simply incredible software for reservation/booking
PROSA very friendly and easy to use software for reservation and booking
CONSThere is no single con about this software
Vendor Response
Thank you for the review. We appreciate it a lot. Whatspot team.
Replied July 2022
Andrew
Hospital & Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Whatspot Review
Particularly simple to use. The cost is especially reasonable and less while compared with others. Fantastic client care accessible to help us and furthermore they do give proactive tips to have a superior encounter.
PROSEverybody is energized that now they can without much of a stretch book meeting rooms and this interaction is coordinated. Expenses are low comparing with competitors, it appears as though a 2021 present day plan and the product is extremely simple to use. Totally the best thing is the backup support from the team, and I have never had a decent encounter elsewhere. They give month to month updates to the product which incorporate new highlights and bug fixes
CONSHas a couple of translation issues. Nothing more to say here, as the support group is consistently accessible.
Vendor Response
Dear Andrew, thank you for your kind words. We'll do our best to keep you satisfied also in the future. You can specify the language issues on support@whatspot.app and we will be happy to fix them. Marek Lustyk
Replied July 2021
Kristina
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Amazing Software
Smooth service, user-friendly and great support
PROSGreat communication with the Product Manager, very supportive and always available when needed. Very good price for an amazing product!
CONSThere is nothing I could complain about
Vendor Response
Thrilled to hear you're enjoying Whatspot! Your praise for our support and user-friendly service means the world to us. We're here whenever you need us.
Replied March 2024
Patrick
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great easy to use Tool!
Ease of use, very clear structured in use. Nicely adjustable with logos and pictures.
CONSConfiguration could be a bit more logic and it should be possible to more diverse options in terms of access rights and ownership of spots and categories (e.g. missing the possibility to receive approval requests to different accounts for the same spot or calendar).
Vendor Response
Hello Patrick, We appreciate you taking the time to share your experience with us. Concerning spot ownership, we would like to improve this logic in the future. Thanks again, Whatspot support team
Replied July 2022