All Zoho Vault Reviews
1-16 of 16 Reviews
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Scott
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Zoho Vault is the Bomb
I protect my personal and business credentials with Zoho Vault and will continue to do so into the future. I recommend it to anyone who will listen.
PROSI was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price. I use it for my business and personally. Have it on a desktop, laptop, Chromebook and 2 phones. Does what it claims to do and does not burn a whole in your wallet.
CONSHas some issues on the Chrome and Edge browsers, seems like they have fixed the Chrome issues with the latest update.
Reason for choosing Zoho Vault
Inexpensive and had all the same features
Reasons for switching to Zoho Vault
LastPass raised the fees a couple of 100% and would not work with me as an existing customer. Switched to Zoho Vault a little more than 2 years ago and love it.
Andrea
Education Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2022
Great product, but offline use should be improved
I like the fact that you can define labels and group passwords and credentials by type. Also, I like the fact that Zoho Vault can generate and file secure passwords for me when I register to a new service. Maybe the user interface could be given a revamp? But these are unessential aspects, and all the juicy features are there.
PROSZoho Vault has a lot of useful features. You can associate passwords with icons, making it faster to find the one you need. You can file attachments (e.g., you can file a scanned copy of your bank code sheet together with your bank credentials). You can use you password vault on any device through an Internet browser, or use the dedicated mobile applications (which, however, requires you to be online). Password synchronisation across devices occurs in real time. You can define your own templates for different password, credential and document types. The paid version allows centralised management of credentials for teams.
CONSAlthough you can have a password-protected, offline copy of your vault mailed to you every night, using it is not straightforward and the mobile app needs to be online to retrieve passwords (so it may be difficult to retrieve the password you need if you phone is in a blind spot).
Reason for choosing Zoho Vault
The free version of Zoho ticked all the boxes for me, and optional (paid) features added real value for a more sophisticated user, so the whole thing made a lot of sense to me.
Reasons for switching to Zoho Vault
1password move to a different business model based on monthly subscriptions, Zoho is free and you pay only if you want additional features, like team management.
Steve
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Value per dollar, this package is industry-leading. The functionality/management aspect isn't quite
The value is through the roof. Not only does the free single-user model give you full access, but even the paid version of the software is manageable and cheap to any organization. There is user provisioning/management for enterprises.
CONSHonestly? The mobile app isn't amazing (keeper's is better) and the terminology ("secrets", "chambers", etc) is kinda daft. Organization between said units can be unclear when you're trying to figure out how it all works/looks/displays.
Patrick
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Great tool for managing customer account credentials amongst a team
I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.
PROSI like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.
CONSOne-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.
Reason for choosing Zoho Vault
It had the features that we needed to manage the program in its current state and the flexibility to scale as the product was growing quickly.
Ludovic
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
The cornerstone of your password security, made simple
After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)
PROSEase of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)
CONSMight get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur
Reasons for switching to Zoho Vault
The ability to access to passwords online, and on mobile
Steve
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Not as full featured or easy as the bigger products (like LastPass) but the price is RIGHT!
It's relatively full-featured, centrally manageable, and most importantly, priced EXTREMELY competitively! Hands down, the best value password manager for any small to medium sized organization. As a small IT team on a tight budget, this tool is absolutely vital and the cost is so good that it was almost a no-brainer to choose this particular tool.
CONSChambers, secrets, and how they relate - these things are confusing. The mobile app could use some work, as it's still not as well-rounded as their web version. The interface, period, could likely use a bit of work. However, considering the price these things can be overlooked.
Reasons for switching to Zoho Vault
Storing passwords in an Excel document, even a password protected one, is not good IT security.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2021
Very Good Password Manager
- Good for teams - Cheap - Free on mobile - Good protection - Easy to use
CONSThe only real "con" for me is that there's no white label functionality or CNAME etc. available. This seems to be a whole in the market as there are very few if any such providers (or very expensive).
Reasons for switching to Zoho Vault
LastPass forced us to pay if we wanted to use on multiple devices. Zoho Vault doesn't do this and they're very cost-effective for teams.
Ariel
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2019
Great Desktop and Mobile password manager
Overall I'm happy with Zoho Vault and will continue using it to generate and store both my personal and professional passwords.
PROSI switched to this from a password manager app that wasn't syncing properly across my devices, and I have found Zoho Vault really easy to use and update from whatever computer or device I happen to be using, whether Windows or Apple.
CONSThere are a few clunky or buggy aspects to the software - sometimes when creating a new "secret" (saved account) if I tab into the password field it will auto-fill, and occasionally even if I replace that password with a newly generated one it still saves with the auto-filled password. I work around this by immediately opening a newly created secret and checking that the correct password saved. Also, on iPhone if I'm on a website and open Zoho Vault from that website's auto-fill options, Zoho Vault will look empty and I won't be able to search for the correct secret. Other than that, this tool is easy to use and syncs perfectly.
Reasons for switching to Zoho Vault
KeePass wasn't syncing well across devices
Mark
Verified reviewer
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
YES! A real password managment tool that is complient.
We use Zoho Vault multiple times a day. I love that the master passphrase is an encyption key and isn't an acutal password. I love the there are no data points saved on zoho servers. Meaning, that everything is encrypted and SOC 2 certified. In the insurance industry, we have so many passwords and logins. The program makes it a secure and easy way to manage all of those logins with passwords that change every 90 days. Zoho Vault helps us keep track of all that without being scared of security issues. I highly reccomend zoho vault to anyone! Just don't loose your master passphrase. It's not stored on any servers so if you loose that, the only thing that can be done is for ZOHO to create you a brand new zoho vault account. This is for security reasons, and frankly, I'm very happy on their level of security with this program. It's virtually un-hackable.
PROSI love how we can assign specific login information to an individual person or a group of employees.
CONSDon't have any cons, i use this tool all the time and not sure how i functioned before its existence.
Reasons for switching to Zoho Vault
We needed a more secure way of storing passwords.
Karel
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Great for Free Personal Use Password Management
Password management has never been more secure and centralized with ZohoVault. I use the encrypted HTML file on my desktop for ease of access, which is awesome. Exporting ZohoVault data to CSV helps me to create paper backups as a last measure of security for not losing my passwords.
PROS- The new Two-Factor authentication app looks great and seems more secure than SMS - Synchronization of passwords across all devices (sometimes I add new passwords on my computer and sometimes on my phone) - Encrypted HMTL files for offline access saves me a lot of time and it is still secure - Automatic password generator gives me ideas about what password I want to generate
CONS- The free version doesn't come with data backup, but I can't complain since I'm not paying anything and I can work around that limitation - Maybe I'm not doing it right but the auto-fill is kinda a hit/miss. Then again, I prefer punching in my passwords myself
Fatima
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Easy to use password manager, designed to be used by large groups of users.
Accessible from any browser, any platform. Password strength report, ensures your passwords are strong. And, you can generate strong passwords too. Allows sharing and transferring of logins and passwords between users. Store unlimited passwords and notes, attach files/documents to them. Auto login detection and saving, with ability to automatically log in to websites. Two-factor authentication. Mobile access with applications for Android and iOS. Browser extensions for Chrome and Firefox. AES-256 for encryption and offline access.
CONSAuto detection and auto login feature of other password managers is much more better and responsive than this application. Mobile applications are buggy and annoying.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2018
Perfect for all your passwords
I love the one click login to websites and I can access it from any device. I like the option to have employees have different access levels to each stored site. I also like that I can decide when the pass phrase is cleared.
CONSSometimes the sync doesn't work and you are unable to use the auto login to actually login to the site. It can be frustrating having to wait for the sync to happen
Cat
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Love using Zoho Vault
Easy to use and customize, great for sharing passwords.
PROSI love the security this brings with multi factor authentication and also high level security. It is so a safe way to share passwords across different employees.
CONSThe multi factor authentication can be inconvenient but it's what keeps the passwords safe. However you will need to make sure to have both authentications ready in order to use your password.
Peter
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2021
Great first password manager solution for me
So far so good
PROSIt's free with the basic functionality, which for my purpose was what I needed
CONSSometimes the sync takes time and sometimes the newly generated passwords do not save. But it happens rarely and I copy the password to notepad and save it manually in such case because Zoho clears the clipboard (so not to lose the password).
Carleen
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
Great for people who always forget passwords
It just saves time because looking for passwords or having to constantly reset them when you forgot is not very efficient.
PROSI like the fact that it's a secure way to manage passwords across the organization and you only have to remember one, not 30.
CONSCan't say I have any issues. My old company put all our passwords on a Google drive sheet that anyone could access.
Mohamed
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Good cloud solution for small to medium size businesses
good as an overall
PROSEase of use, simple intuitive interface and among all the sharing capability with users role based access
CONSCost highly when it comes to accessing all the valuable features