I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.

The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.

We as a company have loved Nowsta from implementation. It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. It is integral to our success and the support team is top-notch.

Scheduling, time tracking, ease of use, ability to assign multiple roles with various hourly rates, reporting tools

Nothing that I dislike but there may be a feature or two that might be beneficial, at least for some of the information or uses that I would like to retain/export.

Been fine

I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side.

that it doesn't have everything I need, not as easy as I would like.

Compared to the competition, Nowsta comes out way ahead in ease of use, ability to deliver results, drive efficiency, and track accountability.

Ease of use and interface make using Nowsta & training easy. Ease of integrations makes implementation and ROI high. Many workers in our market are familiar with Nowsta. Data and reporting allow deep analytics for management, business strategy, and budgets.

Not allowing workers to Opt to share their calendars across multiple employers means that employee calendars are not always up to date. Not being able to see available workers without creating a placeholder shift.

Nowsta has enabled us to grow as a company and scale when needed. This is a must have app in our industry.

I like the ability to schedule multiple events and include a multitude of details that are important to convey to our teams. Also, the ability to engage temp staff through the same system is a game changer.

I would like to be able to receive employee responses through the system making it a one stop shop.

It's easy to learn and use the system. If you have a questions they are quick to respond with the proper answer and resolve any problem you may have.

I wish you could move staff within the event page to other positions, if needed. Rather than go to another page to have to complete that task.

I am happy with the product and it has streamlined our scheduling and payroll and has eliminated many paycheck errors.

It is extremely user-friendly and takes very little training.

The Customized csv for import is still not 100% correct and manual changes have to be made before importing.

Great! We've implemented it quickly and the employees and contractors have all adopted it and use it regularly.

So easy to implement and use, and just as easy for our employees and contractors. It has made a lot of our scheduling nightmares disappear.

I love most of it. I wish I could copy and paste certain elements between jobs rather than having to use drop down menus in those instances.

Extremely detailed with functions, filters, and easy organization for events and staff members. Perfect for Hospitality industry businesses.

That all the admin perspective functions are not available on the phone.

The ease of reporting is the thing I like best about Nowsta.

I would like to be able to create custom reports.

From the initial conversation, to the implementation, I have been fully on board! I'm excited to know they are constantly working on how to make the software as useful as possible and I'm not sure how our company went so long with out it!

This software is so user friendly! We have a VERY wide range of employees that range from savvy to beginner in the tech department. The transition to this app/website was seamless for everyone involved. I love how you can compartmentalize almost every aspect of information on both the administrative side as well as the user side. It takes me less than 1 minute to create an event, and about the same for our employees to choose whether or not they are able to work. It's great from start to finish! I also love that employees can choose how they receive notifications. Very customizable to how they use their phones.

The biggest thing I wish this software had was an app from the admin side. Although the browser is esthetically pleasing, I would like to get push notifications as the administrator.

A+

The Nowsta Team is remarkable and very willing to customize.

Nothing except we don’t have enough business now to use it to its fullest capacity.

Overall, I have truly enjoyed using Nowsta opposed to an Excel sheet that always made my computer crash! Not only has it been easy for me to use, but my staff as well!

I love how easy it is to use, and I love the physical layout of the software. I found that it was very visually appealing which makes it easier to use daily. I also enjoy how easy the app is for my staff. I appreciate that they can receive both notifications from the app and emails for the older staff members who don't use their phones as much. Very user friendly all around!

I wish that I could attach files on the event for only certain staff members, rather than everyone working that event. Sometimes I would like to give the captains the menu in advance and the bartenders the bar layouts but not everyone else because I do not want the servers to see the prices of each event.

Nowsta improved a lot our booking/scheduling system, specially after we hired more people, expanding our team. It helped us saving time with timesheets and also is helpful when we do sign ins. The staff really liked to have an app to accept the jobs and check their roster. This was a constant request from them and Nowsta came to fill this need and was well accepted between our team.

On a daily basis, the staff scheduling and the timesheets feature made our life a lot easier and helped to share on a simple way the information between our management team. Nowsta made the communication with our team easier and straightforward. We used to send the jobs via text message/Whatsapp - we still keep doing that, but not with the same frequency. With Nowsta we get faster responses about the jobs and works really well with the majority of our staff. Another benefit of Nowsta is that we can book the staff in advance with much more efficiency and give an estimate idea to our clients about the bookings, something that we had the necessity to do and was more complicated and time consuming before we started to use Nowsta.

We miss some features/tools that would be useful considering our business. One thing is to know who is booked without clicking on a job. We would like to have the possibility to move the mouse and see the names of the staff booked for a job. Also would be good to have a tool to check the list of all the staff booked to work on a day, if possible, with the categories. Some days we are very busy and this is critical so we can check who is not working yet. What we usually do is to check staff by staff to see who is booked or not. We also noticed sometimes that Nowsta have some mistakes related to conflicts about a job. We noticed that sometimes Nowsta informs that the person is booked and she/he is not booked on that day. Apparently there is a glitch, because sometimes we noticed that the person was booked and removed for example, but Nowsta still shows a conflict about the schedule.

I have been using the software for over 2 years now and have seen it develop into the great product that it is today. What I like most is that the Nowsta team is dedicated to really understanding the needs of their end users and developing a system that is perfect for event industry professionals. We have been able to really cut down on overtime in every department, have a much higher response rate from staff who are receiving offers to work, and management is able to track hours and run payroll reports much more efficiently with this system in place. The many different levels of permissions allow me to customize what each person using the system is able to see and access in the system. My Sales team can see schedules, but not pay rates and are not able to adjust times/ shifts. Department head can see pay rates, and enter schedules, but are not able to create or remove another admin user. Event staff can not access the admin portal at all. There are many great features that this system has that several others on the market simply do not consider or offer, and I would highly recommend taking a look at it if you are not already a user.

As with any system that is still in development, there are still a few hick ups in the program. The Nowsta team works diligently to iron out the kinks but this causes the system to go down for unexpected periods of time and staff is unable to clock in/out.

Scheduling is much easier and the user interface is easy to use and understand.

Nowsta easily integrates with other systems that make scheduling events a breeze for our company. The interface is extremely user friendly and is not cumbersome like many other systems that have been used in the past.

There needs to be an attendance (point based) system in place that keeps track of an employee calling in, being late, etc. Progressive attendance based systems are important for companies where hourly employees are expected to maintain an acceptable level of attendance. I would like to see a system added to Nowsta in the future that will make it easy to track attendance so employees can be held accountable for poor attendance.

Nowsta has truly streamlined staffing our events. It's cut back on hours we spent on the front end and really helped our staff easily accept or decline shifts in an app. It was also a huge help to pay staff immediately versus waiting for our 2 week pay system via check. Staff seem to really love this option even with the fee.

Nowsta streamlined our event staffing through the app and the way we communicate with our crew. It's been a game changer for us.

We have been using Nowsta since it launched. The tech support has been wonderful at reviewing our feedback and making changes that really helped the app and our team use it. The software has had issues from time to time but it's always been resolved. The only downside on our end was setting up a direct bank debit weekly versus our original bi-weekly pay system.

This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing.

Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way.

I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more.

I have used Nowsta for the past 6 years with three different Catering/Hotel companies because the dedication Nowsta has to their clients is superb, the software is user-friendly with features that save time and energy. The app is loved by my staff and commutation to them through it is seamless. If you want to streamline all things dealing with event management this is the software for you!

The scheduling and communication features are by far the best in the biz. Geared towards events.

Definitely wish they had the feature to approve "published shifts request" before our employees are "confirmed". When you have many on-call staff this feature helps with sorting through everyone based on knowing who will 100% Percent pick-up the shift. Nowsta does have a "availability calendar" so staff can easily notify management of their current availability, but with a staff of 50+ enforcement that they keep their calendar updated is easier said than done.

Real time scheduling makes it very easy to staff events. Very user friendly for employees

Announcements are easy to miss sometimes

The biggest has been reduced labor because the software is so easy to use on both the admin and employee sides of things. We used to spend so much time fiddling with a product that was difficult for the employees, thereby making it difficult for admins. Hours were spent trying to figure out why they couldn't clock in/out, changing passwords, resetting accounts, an on and on. For this reason, everyone has jumped on board and really embraced Nowsta (and really loves it), which if you've every changed to a different software that you had been using for years, you know is a tall order. In addition to reduced labor, it has reduced our stress, which is hard to put a price tag on!

The user interface is very clean and easy to use. Our entire organization has rallied around the software and thoroughly enjoys using it not only to check their schedule and clock in/out, but also to communicate with their teammates, view pertinent information relating to their event, and the ability to rate staff (even us old folks born before the age of smartphones find it easy to use)! Clocking in/out is now a breeze, and the process of approving shifts for time & attendance has reduced our labor and errors tremendously. And perhaps most importantly, the customer support is extremely fast and responsive. If you ever have any question, they are certain to receive your message and get you an answer in a very timely manner!

There really aren't any cons to list here as things that we think could be improved are being addressed by their team! So, what we like least is that we didn't have it years ago!

Easy to operate and get up and running.

Easy to integrate with TPP. Easy to use. Easy for staff to use.

Would like to be able to add gratuities etc to an employees T+A so the csv exported to payroll program is one step only. The report 'Time Sheet' needs to include guest count.

1) the willingness of the Nowsta team to help with anything you need and make the requested changes to create a more efficient user experience 2) the convenience of having everything in one place! So nice that we can do scheduling, labor projections, payroll, and communication all from one easy to use software.

1) the speed of refreshing the pages is slow sometimes, but nothing that is really bothersome. 2) it is a new software, so there are things about it that we don't like. While the Nowsta team is great about making the requested changes, they have what I can only imagine is a long list of requests that they are trying to accommodate. With that being said, some of our requests are not always met.

Because I am not spending hours trying to schedule multiple jobs, this has freed up time for me to source more business, hire and train more people.

I like the weekly view to see who is available when scheduling and the Events page to see if we have any days open to schedule new projects.

I really wish on the Weekly View that there was a way that the team could put in when they can not work as well as when they can. My team and our work are flexible but I always have to call the team member to see if they could possibly make it an hour earlier to meet a vendor or if we can switch the days they want off and they can tell me if they have no flexibility on certain days.