All GMBapi.com Reviews
1-17 of 17 Reviews
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Rob
Verified reviewer
Leisure, Travel & Tourism, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
GMBAPI works for us
Good service and assistance on setup, fast response in case of questions via email.
PROSEasy to use, inexpensive for its features & capabilities
CONSThe setup involves remembering your passwords...;)
Reason for choosing GMBapi.com
Easy integration, setup and low cost and they seem to know their shit. No BS company.
Vendor Response
Hey Rob, thank you for taking the time to leave your feedback, we value our client's opinions and all feedback helps us do better. Unfortunately, you'll have to keep on remembering that password of yours, we wouldn't advise sticking it on a post-it note!
Replied December 2022
Sander
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Handy tool to manage our clients' local SEO
We make daily use of GMBapi.com in our agency to boost our clients local SEO. This tool makes managing multiple store locations very easy. - In one oversight you see the health of every individual location, which makes optimizing the locations very efficiënt. - Posting on Google is easy with the integrated scheduling tool - Responding to Reviews is fast and super easy. Great insights in percentage responded and response time to improve customer experience. - Great insights for each location and it makes comparing locations easy. It creates the opportunity to make test groups and really compare the effect of changes that are made within the Google Business Profile. This way you can optimize listings on real time data. Integration of locations is easy by just connecting a Google Account which manages the different locations you want to manage. Another thing that is great about this company is the Customer Service. The team goes the extra mile to ensure great customer support. They are helpfull and open to suggestions to improve the platform. And maybe the biggest plus: It's the most affordable tool out there and the value/price is far beyond any of its competitors.
CONSThere is not much negative to say in my opinion.
Reasons for switching to GMBapi.com
It is easier to manage multiple locations and the value for the money is much better.
Edo
Staffing and Recruiting, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
GMBapi for Randstad
Implementation is easy, support was excellent. Supplier is also open to develop new features.
PROSImplementation is easy, support was excellent.
CONSReadability of the reporting can be improved.
Vendor Response
Hi Edo, thanks for reviewing GMBapi.com. We love feedback and we value your business. Our mission is to help you save time when managing multiple Google Business Profile listings across different countries. It is always good to hear that our support is valued - we think it is unrivalled in our category. The front end team at GMBapi.com is working hard on developing a more intuitive interface and we hope to launch it in the next month or two. It will integrate several new features. For now - we provide 80% of functionality at 10-20% of the market price.
Replied July 2022
Will
Retail, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product and better service
Its been very positive and recently switched from Yext and happy with the move. Highly recommend
PROSI think the ease of use and the being able to see all the locations in one dashboard
CONSWe cant get them off the phone as vhands-on service-wise!
Biswajit
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
One Stop Tool for GMB Management
Very positive. Delighted with fast and excellent service - when you have question they got answered.
PROSPrice value ratio is very positive. I have used this software for GMB Posting mostly. This product makes it easier to manage huge amounts of tasks in a short time perfectly. Great for monitoring overall health of Google Business Profiles also.
CONSI have not found anything I do not like yet. Feedback is actioned and ideas for improvements are sometimes turned around with amazing speed.
Reasons for switching to GMBapi.com
Needed better service and performance reporting
Maria
Printing, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great Tool and Great Service
These folks are great to work with and really listened to my feedback, implementing additional features to make for a great user experience. I highly recommend the product and company.
PROSI was looking for a product to view reviews and responses for all our locations in one place along with other analytics for Google Business Profiles. I am now using the posting feature as well which is nice to have in one tool.
CONSWould love to see scheduling included in the posting feature.
Reasons for switching to GMBapi.com
Was looking for more in the way of analytics and review management.
Vendor Response
Dear Maria, many thanks for leaving this kind review. Our clients are top priority so any feedback is very valuable to us. We have been working hard on the new version of our tool. The post scheduling function is being perfected and will be released early 2023!
Replied December 2022
Bruno
Human Resources, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Perfect SEO local tool to go
Is a powerful ally for local businesses seeking to enhance online presence. Its intuitive design, precise keyword insights and performance tracking features make it a must-have tool for any business serious about conquering the local digital landscape.
PROSIt's great to manage multiples Google Business Profile listings in bulk. Tool very easy to use. Allow us to manage the reviews across all the markets. Good customer service support. It shows all the keywords we are ranking just with the GBP locations.
CONSAPI to connect with internal CMS and with internal dashboarding via Looker Studio
Mohamed
Verified reviewer
Civic & Social Organization, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Taking my Google Review to the next level
Professional, easy to understand and useful for organizations with many locations.
PROSGMBapi.com is a well-arranged tool where you can find all information from your own My Google Business pages. In addition, it is useful to view all reviews and find out which have not (yet) been responded to. In addition, I find the collaboration very pleasant and I see my contact person as a sparring partner in the field of My Google Business
CONSNone at the moment! In the past I had passed on a number of points for improvement and these were picked up very quickly.
Vendor Response
Hey Mohamed, thank you for your review! Our GMBapi.com tool makes it easy to track all of your Google Business listings' most important data, from a single interface. Focusing on hygiene, and tracking and managing customer interactions has improved your Local Search performance with 30%. We are also excited about the work we have done on rebranding your ~700 locations on Google and all the manual labour that went into rebranding your FaceBook store pages! We hope our service and dashboard have made this task more manageable for you. And we are glad you enjoy our collaboration as much as we do. Our goal is to be a valuable partner that doesn't just do business but builds real connections.
Replied July 2022
Donny
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Review GMBabi - Freelance SEO Specialist Donny Mast
GMBapi helps me manage multiple locations. This saves me a lot of time when I compare it to the past. Very happy with the tooling.
PROS- Managing multiple locations- Easy to understand- Dutch native support- New features added monthly
CONSCurrently, there are no points to address. However, I've previously provided feedback on several areas for improvement, and those were promptly acknowledged and addressed.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
An impressive software
It is very easyto use and the customer service is very good.
CONSThe reporting can be made easier to understand.
Reinier
Retail, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Good Tool for Omni Channel Strategy
Overall: Professional tool, easy to implement and to easy use. Very Help full time saver to more departments in our organizations like E-com, Sales department and customer service. It is perfect for our OMNI Channel strategy.
PROSPros: GMBapi.com is a good tool where you can find all information from your Google GMB. Very handy for Customer Service Management to view the reviews when you have more then 150 stores. The collaboration is proactive and pleasant. Also great that you can send a Post to more Stores at once is a massive time saver. Lost but not least the price you pay per Store is very respectable.
CONSCons: What we likes to see in the map navigation overview is our own stores "Xenos" as a (yellow) dot/pin. So you can see te movement beter to the stores.
Vendor Response
Thank you Reinier for your valuable feedback. It is always a pleasure to see our tool being put to good use. Both customer reviews and posting on Google Business Profiles have become increasingly important ranking factors. We are happy to hear that GMBapi.com helps you save time managing them. The Geo Data Dashboard displays the origins of driving direction requests on Maps. You can spot where potential customers navigate from and use this insight to explore new locations for shops. Having your existing shops pinned on the same map would indeed be a valuable addition to this dashboard. We are definitely taking this with us during the development of the tool. The newest version is now live. We hope you will enjoy working with it even more than you already did!
Replied December 2022
Mike
Food & Beverages, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent support from the team
Very positive! Due to GMBapi we managed to increase our Googly My Business results with 70% over the first 6 months.
PROSThere were two things that I liked the most about GMBapi's service. The first thing was the counselling from the team. They are always eager to help and explain to you. The other thing is how clear the results are shown to you. That makes it very easy to interpret your results.
CONSI really don't have any. If there was something, I could simply ask the team and they would solve it immediately for me.
Vendor Response
Hey Mike, thank you for your kind words. We value our clients above all else and therefore tailor our service to meet individual customer needs. Working together as a team is the way to go when it comes to getting results. You are the prime example of what we can accomplish with teamwork - a 70% increase over six months. Reporting on overall results and growth helped to highlight Local Search as an important stepping stone in the customer journey.
Replied December 2022
Lisan
Human Resources, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great overall experience with GMPapi.com!
The benefits we realized is that I felt more connection with other departments in a big corporate company. The tool gave me practical insights, and I was able to clearly present the data to other colleagues. I really appreciated that I could always ask for help to the consultants to get some personal help when I needed it.
PROSWhat I liked most about the software, is that everything is included together. From downloading the QR-codes for the reviews, to insights from every company page, etc. We did an A/B test for landingpages and that worked perfectly.
CONSIt is a lot of information, so it's important to get some help in the beginning how to use the tool.
Vendor Response
Hello Lisan, many thanks for your amazing review. It is highly appreciated! We always enjoy working with you and are happy to support you in understanding your data. With our SaaS tool, A/B testing is made simple. Now, we can easily determine what works best for your locations and make data-driven decisions.
Replied November 2022
Erik
Verified reviewer
Internet, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great multi-location local SEO solution
It helps our team with managing multiple locations, user friendly, dutch native speaking support.
CONSIn the beginning the data from the reports loaded slow. But they improved.
Anneleen
Retail, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Gebruiksvriendelijk en super goede service
Voor mijn stage maakte ik wekelijks gebruik van GMBapi.com. Ik gebruikte het vooral om winkels te optimaliseren en posts te plaatsen. Ik vind het een duidelijke tool en werd (indien nodig) altijd snel en goed geholpen door [gevoelige inhoud verborgen] wanneer ik vragen had.
CONSDoor mijn stage heb ik maar een korte periode met de tool gewerkt. Zijn nog geen dingen die ik niet fijn vond.
Jasper
Marketing and Advertising, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great tool to optimize GMB listings
Overall I have a really good experience with GMBapi.com. They think along with their customers. We were able to test the featured before committing to a contract.
PROS- Overall more insights in the results of GMB listings - Great tool for posting GMB posts on multiply listings
CONS- The tool is most suitable for company with a lot of listings (+50)
Vendor Response
Thank you for sharing your experience with GMBapi.com, Jasper! We are glad to see that our posting functionality is helping you update your Google Business Profiles in bulk. Businesses with more locations do benefit from more economies of scale - there is no denying that. We love working with performance agencies and offer anyone two weeks of free testing. So you know what you are buying without committing long term and extensive paperwork. Who gets married on their second date?
Replied July 2022
Mladen
Restaurants, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy for use
App GMBapi.com is verry easy to use and saves time.
CONSAgain :):