Mailchimp vs SurveyMonkey Audience
Mailchimp has 16896 reviews and a rating of 4.49 / 5 stars vs SurveyMonkey Audience which has 41 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
- I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
Cons
- Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
- Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
Pros
- This software offers the fantastic ability to reach customers and learn without the expensive of an outside firm. Reaching our audiences has been relatively easy with the help of customer service.
- Good option to use if you're looking to gauge opinions from surveys. This is a relatively easy tool to use, and the base features are adequate.
Cons
- If you are on a basic subscription ($99 p/m) you will be charged $0.15 per response over 1000 even though you are technically buying the audience from SM.
- I know that sounds terrible, but with so many free options for software and applications online today, it does hurt to pay.
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