ClubWorx
About ClubWorx
ClubWorx Pricing
Clubworx offers a free plan for businesses with under 20 active members/students. We offer paid plans starting from just $109 per month (annual upfront payments available at a 20% discount). Your first month (trial period) is free!
Starting price:
A$109.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ClubWorx
1 - 5 of 71 Reviews
Stephanie
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Flexibility ideal for a Flexible Personal Training Studio
customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!
PROSI have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.
CONSClubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.
Vendor Response
HI Stephanie, Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :) Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system. Kind regards, The Clubworx Team.
Replied August 2018
Brenda
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
You can't go wrong with Clubworx
I have recommended Clubworx to many fencing clubs like ours all over the United States because of the program features and the customer service. They keep evolving to support the user. We increased our monthly income and decreased our office staff workload.
PROSCUSTOMER SERVICE! There are many scheduling programs on the market; however, none as responsive to the customer's needs as Clubworx. The Clubworx staff even took our suggestions and made changes to the software to incorporate these. The staff is always willing to answer questions and provide support at no additional cost.
CONSWe really do not have any "cons" with Clubworx other than the time difference (Brisbane to Dallas), and even this is not a con when you consider how responsive the Clubworx staff is to our questions.
Reason for choosing ClubWorx
Clubworx had the features we were looking for and allowed us to do a trial month before purchasing. They also provided great hands-on training to get us started.
Reasons for switching to ClubWorx
Quickbooks didn't have the scheduling features, so we had to use a secondary system. Quickbooks provided billing, but the collection and recording was time consuming. Customers sometimes went months before a non-payment was discovered. TeamSnap provided the communication, but not what we needed.
Vendor Response
Thank you Brenda!!! We love getting 10/10. We can't change our HQ in Australia - not yet anyway - but thank you. If you ever have ideas/feedback, please let us know. And thank you thank you for being our customer for 2 years
Replied May 2024
Ann
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2024
What works with ClubWorx
positive, hopefully, we will learn more to effectively use all of the relevant ClubWorx features.
PROSClubWorx is a valuable CRM to manage daily touches as we grow our private club membership.
CONSworking in the reports, if you go into a profile, you have to go all the way back to resort and organize the data vs. going rt back to the report structure you were on. not most efficient
Reasons for switching to ClubWorx
needed more robust system to accommodate our growing organization
Troy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Honest Clubworx review
Clubworx gym management software totally changed the game for us. Seriously, it's made running our gym so much easier. From managing member profiles to scheduling classes, it's all a breeze with Clubworx. The membership management tools are top-notch. With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake. And their scheduling tools, They've been a total lifesaver. We can create and manage classes in no time, keeping our members happy and coming back for more. Plus, their reporting and analytics give us the lowdown on our business performance so we can make smart decisions to keep growing. Long story short, Clubworx is the real deal. Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible. Trust me, you won't regret giving it a try!
CONSWhile Clubworx is a powerful tool for gym management, users should be prepared to invest time in learning the system and carefully consider their specific needs before committing.
Reasons for switching to ClubWorx
Ease of use and support is much better and faster with Clubworx
Shea-Lee
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
7 years with Clubworx
10/10. I would recommend with software with ease. The development over the past 7 years has been great & I can't wait to see what's next.
PROSI've been with Clubworx for 7 years, and do not look at leaving anytime soon. They have always been the most competitively priced, easy to use and cover most of the services I need.
CONSI'd like to see more personalisation with individual user faces. There's lots of automation options, but they are all set to a pre designated setting where the user cannot edit to change to suit different business models/ communication tools.
Reason for choosing ClubWorx
Price point initially. Clubworx was significantly cheaper and as someone who didn't know what they were doing this was an important factor for me. This continues to be one of reasons I remain with them .
Vendor Response
Thanks Shea-Lee for your fabulous 5 star review. Whilte I am not sure exactly what "personalisation," you need, Clubworx can do a huge amount of personalisation. Please contact me and I'll arrange a training session for you.
Replied May 2024