All ClubWorx Reviews
1-25 of 71 Reviews
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Stephanie
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Flexibility ideal for a Flexible Personal Training Studio
customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!
PROSI have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.
CONSClubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.
Vendor Response
HI Stephanie, Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :) Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system. Kind regards, The Clubworx Team.
Replied August 2018
Brenda
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
You can't go wrong with Clubworx
I have recommended Clubworx to many fencing clubs like ours all over the United States because of the program features and the customer service. They keep evolving to support the user. We increased our monthly income and decreased our office staff workload.
PROSCUSTOMER SERVICE! There are many scheduling programs on the market; however, none as responsive to the customer's needs as Clubworx. The Clubworx staff even took our suggestions and made changes to the software to incorporate these. The staff is always willing to answer questions and provide support at no additional cost.
CONSWe really do not have any "cons" with Clubworx other than the time difference (Brisbane to Dallas), and even this is not a con when you consider how responsive the Clubworx staff is to our questions.
Reason for choosing ClubWorx
Clubworx had the features we were looking for and allowed us to do a trial month before purchasing. They also provided great hands-on training to get us started.
Reasons for switching to ClubWorx
Quickbooks didn't have the scheduling features, so we had to use a secondary system. Quickbooks provided billing, but the collection and recording was time consuming. Customers sometimes went months before a non-payment was discovered. TeamSnap provided the communication, but not what we needed.
Vendor Response
Thank you Brenda!!! We love getting 10/10. We can't change our HQ in Australia - not yet anyway - but thank you. If you ever have ideas/feedback, please let us know. And thank you thank you for being our customer for 2 years
Replied May 2024
Ann
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2024
What works with ClubWorx
positive, hopefully, we will learn more to effectively use all of the relevant ClubWorx features.
PROSClubWorx is a valuable CRM to manage daily touches as we grow our private club membership.
CONSworking in the reports, if you go into a profile, you have to go all the way back to resort and organize the data vs. going rt back to the report structure you were on. not most efficient
Reasons for switching to ClubWorx
needed more robust system to accommodate our growing organization
Troy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Honest Clubworx review
Clubworx gym management software totally changed the game for us. Seriously, it's made running our gym so much easier. From managing member profiles to scheduling classes, it's all a breeze with Clubworx. The membership management tools are top-notch. With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake. And their scheduling tools, They've been a total lifesaver. We can create and manage classes in no time, keeping our members happy and coming back for more. Plus, their reporting and analytics give us the lowdown on our business performance so we can make smart decisions to keep growing. Long story short, Clubworx is the real deal. Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible. Trust me, you won't regret giving it a try!
CONSWhile Clubworx is a powerful tool for gym management, users should be prepared to invest time in learning the system and carefully consider their specific needs before committing.
Reasons for switching to ClubWorx
Ease of use and support is much better and faster with Clubworx
Shea-Lee
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
7 years with Clubworx
10/10. I would recommend with software with ease. The development over the past 7 years has been great & I can't wait to see what's next.
PROSI've been with Clubworx for 7 years, and do not look at leaving anytime soon. They have always been the most competitively priced, easy to use and cover most of the services I need.
CONSI'd like to see more personalisation with individual user faces. There's lots of automation options, but they are all set to a pre designated setting where the user cannot edit to change to suit different business models/ communication tools.
Reason for choosing ClubWorx
Price point initially. Clubworx was significantly cheaper and as someone who didn't know what they were doing this was an important factor for me. This continues to be one of reasons I remain with them .
Vendor Response
Thanks Shea-Lee for your fabulous 5 star review. Whilte I am not sure exactly what "personalisation," you need, Clubworx can do a huge amount of personalisation. Please contact me and I'll arrange a training session for you.
Replied May 2024
Arnout
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2024
Very helpful for setting up your Dojo!
Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy....so it is a costly program when hitting 21 members.
PROSOnes set up, it is a very very very helpful program! You can set up grading, register attendance and it helps you not forget important details of your members.
CONSSetting up is a long progress, so many option and not.much you can copy and paste, so you need to re-type a lot. Also in the calendar no duplication feature.
Reasons for switching to ClubWorx
I ran away from Wix!!! Terrible customer support, no connection or idea about running a martial arts school. Everything basic is not included and costly!
Jackson
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2024
An all inclusive Martial Arts management system
Fantastic communication and easy usability. I look forward to watching how clubworx will continue to develop their systems and improve the experience for staff, business owners and members.
PROSI love the integration with payment providers and member management. Clubworx was made for martial arts studios to succeed and to simplify their everyday processes.
CONSMore feedback on requests so we can know if a feature will be added or if a work around must be used instead. Would also love the ability to upload different file formats other than imbedded youtube videos such as jpegs for members to view.
Reasons for switching to ClubWorx
Better integration and usable by multiple users off site.
Vendor Response
Hi Jackson - thanks for your review. Please let me know what requests you are waiting on and I'll let you know progress. Right now in addition to YouTube we support Vimeo AND.... coming up in the very near future you'll be able to add picture files. We update everyone when this is live shortly.
Replied May 2024
JOHN
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Clubworx is a awesome!
Actually great. Its simple, and fairly priced and all of my employees can use it without worries too. Highly recommend.
PROSMakes running a school easier. Lets me optimise for best results.
CONSUsing Ezidebit, but then again theyre ok too.
Reason for choosing ClubWorx
Been with them for a while. Its what I know.
Reasons for switching to ClubWorx
Zenplanner had so many features - none of which I needed. Very pricey too.
Vendor Response
Thanks John. We are always trying to improve so your words are appreciated by the whole team. We're really glad we're making running your school that much easier. If you have any ideas for improvements please reach out.
Replied May 2024
CASSIO
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2024
Working Daily with Clubworx
It makes my life easier and so far I wouldn't change the system as I am happy working with it.
PROSI enjoy that they are constantly improving their system and also that I can manage all my Martial Art School needs in one system. The support is fast and helpful.
CONSI didn't like the application and also that they made it mandatory to use it as I started my subscription when they were not offering that service.
Reason for choosing ClubWorx
It was recommended by a friend who uses it for his Jiu-Jitsu School.
Nabil
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2024
Streamlining Operations
As the owner of a martial arts academy, finding the right tools to manage day-to-day operations while ensuring a positive experience for both staff and students can be quite challenging. Clubworx software has proven to be a game-changer in how we run our academy, and I can't recommend it highly enough.
PROSUser-Friendly Interface: The software is easy to navigate, making it accessible to varying levels of tech-savviness. Effective Communication: Built-in tools for email and SMS allow easy communication with members, keeping them informed and engaged.
CONSCost: Depending on the size of the academy and the specific needs, the subscription cost might be a consideration, especially for smaller or newly established academies. One-size-fits-all Approach: Although customizable to an extent, some academies might find the features too generic if they have unique operational practices or specialized needs.
Vendor Response
Thank you Nabil, for your positive and considered review of Clubworx. Our team work really hard to constantly improve and they will really appreciate your feedback. Thank you for using Clubworx.
Replied May 2024
Nicola
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Always improving and listening to feedback
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day. Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too. Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.
PROSThat since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.
CONSIf I'm having to do some work on my mobile phone it's not the most user friendly experience!
Reasons for switching to ClubWorx
Because the system was clunky and the lack of improvements and moving with the times meant it was no longer serving us well. We were ending up having to find multiple resources to do different tasks. ClubWorx offered a system with excellent customer service and support and also one that would reduce our workload and outgoings.
Vendor Response
Hi Nicola, Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come! Have a fantastic day, Team Clubworx
Replied September 2019
ZiChuan
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Very good!
Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product
PROSMember/prospect management Grading management Automations - emails, processes Finally has a member app! (has/had a mobile website which worked fine when I started out but as my club grew I found an app made more sense) Australian based support who are generally very good Responsive to product ideas/suggestions/feedback CEO is very in touch with the product and customer feedback Zapier integration
CONSReporting function is good but higher level analytics/insights is still a work in progress
Reason for choosing ClubWorx
had the right combination of features, scalability and price point (this was 5 years ago so features in clubworx and other platforms has changed since then, but I'm often scanning the market and Clubworx is still holding up well)
Jim
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
We are Happier with Clubworx than our previous software
We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.
PROSClient scheduling thru the member portal has been seamless. ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking. The 4 week billing cycle has helped increase our annual income verses monthly billing One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.
CONSIt was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software
Reason for choosing ClubWorx
Price. Customer Service. Options available with the software
Vendor Response
Jim, Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business. We are constantly working to improve everything we do and we appreciate your honest feedback. We're looking forward to supporting you! Ian.
Replied May 2019
Rhoda
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
ClubWorx rocks!
I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date.
CONSWhile ClubWorx has many strengths, one aspect that some users might find less appealing is its user interface design. The platform's interface can be somewhat complex, with a layout that may feel cluttered or unintuitive, especially for new users. Navigating through different features or finding specific tools might require more effort than expected. This can lead to a steeper learning curve and potentially reduce overall efficiency for gym owners and staff members who need to quickly manage their operations.
Vendor Response
Thank you so much for your fantastic review and for taking the time to share your experience with ClubWorx! We're thrilled to hear that you find our software user-friendly and that our integrations and note-taking features are meeting your needs effectively. We appreciate your honest feedback about our user interface. We understand that ease of use is crucial for our users, and we're continually working to improve the intuitiveness and overall user experience of our platform. Your feedback helps us make Clubworx even better. We are currently in the process of updating our interface to make it more streamlined and less cluttered. We’d love to keep you updated on these changes and maybe even get some more of your insights as we roll them out.
Replied May 2024
Lynell
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Been searching for years...ClubWorx is "The One"
Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps.
PROSWe have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier!
CONSWe use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper....
Vendor Response
Hi Lynell, Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success! Clubworx Team
Replied January 2019
Barry
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Barry from SSMT
We have been using CWX for 5+ years. Customer service, improvements and feature releases are spot on.
PROSSimple to use - allows easy roll out to new users
CONSLack of financial reports, used eg for forecasting
Vendor Response
Hi Barry, thank you for your 5 star reviews. I'm glad you find it easy to use. Clubworx also has some really powerful reporting tools. Please contact me if needed but I'll ask our awesome support team to reach out to you and give you some training on the reports function. Thank you for being with us for 2 years.
Replied May 2024
Glen
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
6 Years of Growth, Supported By Clubworx
Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations.
CONSThe functionality and formatting of the emailing side of things has been a bit of a challenge.
Vendor Response
Hi Glen thanks for your positive response and honest feedback about emailing. We do have improvements in that space in our roadmap so we hope you'll love us even more soon. Thanks for being with us for 6 years.
Replied May 2024
Nakia
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Highly recommended for gyms!
Great experience, I recommend the product frequently
PROSCovers all the needs and easy to use, always improving
CONSCalendar functions could be better for multi view and functions and online bookings could be cleaned
Reasons for switching to ClubWorx
Recommended to us by previous software which was closing down
Vendor Response
Thanks for your positive review Nakia. its great you find CBW easy to use and we do try to always be improving. We have improvements with the calendar in the Development plan, so lets hope you like Clubworx even more soon.
Replied May 2024
Jodie
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2020
Terrible System
Terrible
PROSNothing No Customer Service they are based out of the country
CONSThey are based out of Australia and have no customer service available
Reasons for switching to ClubWorx
Thought better service
Kim
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Clubworx is unbeatable!
Clubworx helped this new business start l, get paid by members, and look professional. I could not have done it without their quick help!
PROSEase of use and customer support when needed.
CONSThe ability to email/text members is now unattainable for me. And members should be able to cancel their Unlimited Monthly Membership and update their credit cards on their own.
Reason for choosing ClubWorx
Ease of use and customer help immediately in setting up!
Marjie
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Martial Arts School
I have been looking over several different options for the martial arts school and this one seems to do what I need it to do without lots of fancy stuff that I would probably never use. The set up process is easy to do and they will transfer the info if you have it on a spread sheet so that would save lots of time. The Customer service is great. Emily is always there to answer questions during business hours and gets back to you quickly in the form on email, IM or even a phone call. I had read about the customer service and that is a big factor that made me choose ClubWorx.
PROSEasy to use and can do the bar code check in once we get everything set up. This will allow us to follow up more quickly with those that miss a few classes before it becomes an issue.
CONSIt doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo. more. We don't have so many students that I can't pull a report and send emails to those not coming every week so me sending 2-3 emails a week for a $100 savings works for me.
Vendor Response
Hi Marjie, Thank you! We are happy to have you onboard. Your feedback is so important as you use your new Clubworx account. We are always listening and feeding your requirements and suggestions back into our product improvements that you'll see over time. Also, we have great news for you. We are just a few weeks away from releasing more automation around emails and SMS so watch this space!
Replied October 2016
Aidan
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Great Service & Software!
Overall, I have had a great experience with ClubWorx, as they have supported our business from earlier days up until present, and we have grown together. Whenever you have a problem, they are more than happy to help with 1-1 support and doing video calls to assist with any issues we've had, or help us use the software to its best potential. I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you!
PROS- Easy to use interface - Intuitive - Great Customer Support - They really care about their customers, and take our feedback into consideration when implementing new features
CONS- A few features which could be present such as integration with GoCardless, but they are working on this
Vendor Response
Hi Aidan, Thank you for your feedback. We are super happy to hear how you are enjoying using Clubworx and getting lots of value from the system. Your success and growth is so important to us. Stay tuned for the Gocardless integration! We look forward to continuing to support you into the future! Emily.
Replied October 2018
John
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Clubworx review
Tracking days, date, and times of when each of our members use the facility and or classes
PROSSign in feature help us a lot to track overall attendance at our facility
CONSI wish it would automatically update the attendance list right after someone signs in. Currently we have to refresh each time to see the most updated attendance list.
Vendor Response
Hi John, Thank you for taking the time to send through a review, and for your feedback regarding update times. We really value feedback like this, and are always keen to improve. We look forward to supporting your business well into the future. Thanks, Team Clubworx
Replied September 2019
Jess
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio
Hands down the most intuitive and simplest software to use. We tried out so many different providers including Mind Body which the entire industry seems to use yet were told by MB that we had to move across our payment system which is simply a big no-no for us. Clubworx provided everything MB had and more. And were so very responsive to our requirements when we had special requests, even after-hours support.
PROSIt's intuitive and simple. Integrates with Stripe and enables both the waivers and payments to be done in the one action.
CONSNo drag and drop feature on the calendar. This would make it even easier to schedule and move sessions especially flexibility is required by our clients.
Vendor Response
Hi Jess, Thank you for your review! We are thrilled to hear that you are enoying using Clubworx and getting so much value out of it in your business. We are totally committed to continuing to deliver high level of customer service and system performance as we move forward with you and your team. The Clubworx Team.
Replied June 2017
SUSANA
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
EXCELENT TOOL
I HAVE BEEN USING CLUBWORX SINCE 2016 AND ITS CRUCIAL FOR RUNNING MY BUSINESS . I HIGHLY RECOMMEND THIS TOOL
PROSEASY TO USE, GREAT TOOL FOR DAILY MANAGEMENT OF MY MARTIAL ARTS STUDIO, ALWAYS IMPLEMENTING NEW FEATURES.
CONSTHERE ARE SOME LIMITATIONS BUT THE TEAM IS ALWAYS LISTENING TO THE FEEDBACK AND ADDING THINGS TO MAKE THE SOFTWARE BETTER
Reason for choosing ClubWorx
PRICE, FUNCTIONALITY AND EASY TO USE. AMAZING CUSTOMER SERVICE