All Tipalti Reviews
1-25 of 129 Reviews
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Eran
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Approve.com put us one step closer to adopting big-company workflows, without the complexity
my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.
PROS- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month
CONS- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)
Lisa
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Software selection proves a success
Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
PROSThe ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.
CONSUI not always that strong - could use some improvements in the structure of the tool and the user interface.
Reason for choosing Tipalti
Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Reasons for switching to Tipalti
Not scalable
Bronson
Computer Software, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2021
Not a great solution combined with Teampay
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
PROSThe software functions pretty well on it's own, and handles invoice processing and vendor payment easily.
CONSWe had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.
Reason for choosing Tipalti
Tipalti was Netsuite partner of the year and seemed a bit more mature.
Azizah
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
E2E payment solutions
CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.
CONSAmong my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.
Reasons for switching to Tipalti
Tipalti has a subscription payment feature that useful to our system.
Steven
Verified reviewer
Internet, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Great Payment Solution
We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.
PROS-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors
CONS-Could allow for more customization -UI is a little antiquated but works
Mike
Verified reviewer
Information Technology and Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Fantastic Team, Company and Service
We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.
PROSPayments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling
CONSNone that come to mind
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
An extremely easy to use software that has helped improve our productivity & communication
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
CONSOnce in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
Joel P.
Verified reviewer
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent software product, sales and customer support.
Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.
CONSWe could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..
Ehud
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
An easy and elegant solution for one of the biggest pains a finance department gas
- The product is clean, simple and easy to use, which makes the implementation easier - There's an option to have a full dialog about the purchase with no involvement of other forms of communication - User onboarding is fast
CONSWould like to have more control as an admin in the system - approval flow, optional fields etc.
Kevin
Verified reviewer
Marketing and Advertising, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Excellent service
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.
PROSExcellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
CONSKnowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
Dana
Computer Networking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Approve.com is an example why you would rather buy a saas solution then build one
Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!
PROSintuitive, easy to implement, flexible and has cool UI! Support is quick.
CONSApprove is growing startup and they are missing some features as admin page but they are delivering new features very fast .
Reason for choosing Tipalti
Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.
Vilim
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Tipalti review
Overall Tipalti is great software and help us with our AP processl.
PROSWe use Tipalti for AP and it is working great as they provide great approval work flow and payment process.
CONSOne of the issues is reporting as Tipalti provide only hand full of standard reports.
Reason for choosing Tipalti
Price
Ana
Internet, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
User friendly and great customer service
The customer service is always kind and attentive.
PROSInvoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.
CONSThe implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.
Reason for choosing Tipalti
Tipalti was the best fit for our young teams, ease of use was great and our rep was incredibly knowledgeable and personable as well.
Josh
Staffing and Recruiting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Excellent Software for Payments
Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.
CONSIf a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.
Alec
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Aragon Review
It is easy to use and clear in what is pending/has been paid. It is very secure as well.
CONSDon't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.
Orit
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Excellent purchasing tool
Great tool, connects well to Netsuite, they helped with the integration and training and I’d definitely recommend them to other companies looking to establish a proper purchasing process.
PROSThe looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company
CONSThey don’t deal with invoices. So we had to keep our AP operations in our ERP
James
Fine Art, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Collective Eye Films - Tipalti Review
We've dramatically reduced the amount of time spend on payment processing and doing tax validation. Their customer service is excellent and the on-boarding was not very time consuming, though we had just completed another software process so we had a lot of our materials ready in advance.
PROSThe flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.
CONSHaving a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.
Reason for choosing Tipalti
From the customer end they just need to make a Tipalti account once, with Transferwise they essentially need a new bank account which is a large ask. Also the CSV based payment file makes the quarterly payment process quite painless.
Angela
Verified reviewer
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Sales + Marketing
It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.
CONSThe biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.
Ahmad
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Chartboost review
I have had a great experience working with Tipalti. It has made our payments process become almost effortless
PROSHow easy it is to use, and how easy it has made our payment process flow.
Antonio
Information Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy to use, feature rich software suite
Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly
CONSNot much, for the features I use the software performs fine.
Kevin
Information Technology and Services
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Excellent SAS
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.
PROSExcellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
CONSKnowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
Uwe
Alternative Medicine, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Thank you I am very satisfied
I am very satisfied with Tiplati. Tipalti makes it easy. View payments and invoices quickly. A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process! I'm happy to give a good rating
PROSI am very satisfied with Tiplati. Tipalti makes it easy. View payments and invoices quickly. A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process! I'm happy to give a good rating
CONSI only focused on the positive, because the functions are enough for me
David
Biotechnology, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2021
Review of Tipalti AP system
Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.
CONSImplementation was difficult and there should have been more up front training.
Vendor Response
Hi David, We sincerely appreciate your honest and positive review! I will pass your feedback about implementation to our sales and product teams so that we can improve that portion of the process. It's also really good to know that Tipalti is working well in terms of documentation and streamlining approvals. We hope that we can continue to enable you with everything you need to enhance your team's processes.
Replied June 2021
Nabi
Internet, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
A service true to its name
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick. They help you throughout whatever questions you have and they reply really quick.
PROSThe product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.
CONSI dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.
Moshe
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
approve review
Easy to implement User friendly amazing support
CONSthe company is growing and not all the features were available at the first day but we are happy to grow with them