Overall, it is a great tool unquestionably. Whether it is data extraction, prospecting or maintenance, you can manage everything very easily and helps you a lot to increase the frequency of your reach out as well as conversions in the sales niche.

Lusha is an amazing tool when it comes to extract leads and their contact info no matter if it is their contact number or their e-mail, Lusha turned to be the most accurate as compared to the other tools in the same space. Not only, is it easy to use it is almost accurate every single time. You can easily keep a track of all the leads that you extracted at one place. You can also extract multiple leads at the same time, saving a lot of time when used in an integrated format with the other sales tools/softwares like LinkedIn. Also, the USP of this tool that was the most relevant to me was its prospecting feature where you have various filters to actually deep dive into a particular industry/ niche and extract the data in a structured manner industry by industry. Moreover, you also get a lot of free credits every month when you join the Lusha community providing something extra to their members.

All in all it is a great platform for increasing your overall sales but sometimes it might provide inaccurate information like the phone numbers might be old and now not in use. Also, it is a little expensive when you want to use it on a full fledged basis with all the features in place.

Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.

The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.

It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it

There is not much that makes this a good tool

The database and information is seriously lacking to be an effective tool

Great experience and totally recommended.

Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "nome.surname@company.com", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.

I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,

We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

the 66% increase in pricing, it forced us to find alternatives

It was abit of getting used to in the beginning. Also because we had to convince some other colleagues about the functionalities it has. I wasn't sure myself either in the beginning, since I could not find as much information as I was hoping to.

Lusha is really easy to use. You simply install the plugin and you're ready to go.

What I like least about the software is that it's somewhat inconsistent in its records. Especially in the branche we are working in, it is sometimes quite difficult to find information on specific profiles. Some tests I ran, I only got 2 out of 40 records. It also sometimes sais to go to a profile, while I am at one already.

Lead Generation, Business Development, Strategic engagement building, Reach out programs, etc.

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

Doesn't give desired results many times. Doesn't work as expected a lot of times.

Got rid of the burden of finding DDs in some cases

Very good for finding Direct dials and emails

Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved

Lusha has been extremely helpful in getting contacts of high value prospects like CXOs and Business Heads. Previously, the lead time to get details of these contacts was very high. Also, it was dependent on the fact that the prospects accept our LinkedIn invitation and only then we could view their contact details.

The usability, it is extremely simple to use. After installing the extension, we just have to visit LinkedIn profiles of potential prospects and then Lusha extension starts it work.

We need to individually copy and paste the details of individual leads, instead if there would have been a feature where we could download an xls file with the details of all those profiles which we visited.

With most of our prospects working from home due to the pandemic it became difficult to connect with them over a phone call. This was mainly because we had the business desk number of our prospects. Lusha helped by providing phones numbers of these prospects which were direct numbers. This drastically increased our conversation numbers. Lusha also provided us with correct business email address for contacts where we did not have an email address. This helped in increasing our engagement with the prospects. Had it not been for Lusha we would have struggled to achieve our number during these unprecedented times.

Getting direct phones number & accurate email address is BIG thing for us.

I got everything that I needed, no complaints.

SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.

It IS really easy to use and I liked the interface

The qualitity of data is horrible, I guess one out of 10 leads will have a correct data

I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help

The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard

Positive no issues

For my firm's use the quality, as well as the speed at which you can attain it, are both imperative. They knock it out of the park.

I would like to integrate into our ATS. I'm not sure if this is possible or not but I also haven't researched.

we are very happy, great experience and it's only getting better

their support and service are great, they are growing and constantly provide more features and better experience

it's database is smaller than others, other than that - it's pretty good!

Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.

Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.

No complaints against the most satisfying software have used so far.

I need it so I use it. Could be better, but overall it does what it supposed to do

Integration into LinkedIn is very easy and comfortable to use. Most of the time I get some information on a potential prospect. And most of the time it is pretty accurate

Integration into CRM system is not applicable. No automatic import into company's CRM. Part of the time the information is not correct and there is no validation tool

Integration with Hubspot and the ease of importing prospects into the CRM.

How inconsistent prospect information is. I might look at a prospect on their linked profile and on their hubspot profile or in their employee list in sales navigator in LinkedIn and the information is different for each web page. On their LinkedIn profile it might just have the prospect's phone number, on hubspot it might just have their work email and in sales nav it might just be empty. And then it will expect you to unlock the prospects information again even though you have already unlocked it on a previous webpage. This needs URGENT fixing as it is wasting tokens and time.

Quality of the Enrichment. Right contact details. Easy to use. required filtration is available

Cost is high. Export to be made easier, direct download

Not suitable for a data search engine.

Easy to use, easy to use, easy to use, easy to use

Out of date data... most searches deliver about 40 - 50 % incorrect leads. Doesn't even align with its own data source...Linked in is more accurate and current.

All good and better.

The best part about this software is if I am finding a UHNI lead (Britishers, South Africans, Australians) in Saudi Arabia and they do not have a Saudi mobile number on Lusha, but it has their resident number.

There is no such concern, but sometimes the dashboard misbehaves. but rest is perfect

Good quality contacts at some reasonable pricing. The tools like their extensions all worked smoothly and properly.

The contact data wasn't as expansive or detailed a other vendors. Their product suite is a bit smaller compared to other vendor offers.

I have used the chrome extension of the tool in a very efficient manner, which has allowed us to get used to the tool (Free version) before making a purchase. The tool has helped us with getting leads and helping us to convert some of them too.

It's very easy to use and it's super useful to get the data (Leads) possibly interested in your products or services.

The tool does not always get the information directly from LinkedIn about people from time to time which results in less accuracy of data. There should be manual data checking more frequently which could result in data enrichment.

Service poor, tool came with so much promise but leaves you massively disappointed.

None. The tool came with so much promise and we had high expectations. But has left us dissapointed.

The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently. A real shame, and would advise against purchasing this tool as the customer service is extremely poor too. Recommend other tools such as Swordfish.

I can definitely say that Lusha has been helpful throughout my day to day tasks as the extension tool can get the job done. A simple click of a button gives you accurate information and this alone is very helpful from a sourcing standpoint

Lusha gives you legitimate contact information just with a simple click of a button. The contacts have been accurate based on my experience and it also extracts personal email addresses which really helped me with engagement.

Lack of features. Lusha needs to have other features such as project folders so that we can customize and group profiles. Overtime, having thousands of profiles in the dashboard can get daunting and it needs to be properly organized for better efficiency