It has increased booking sales by being very easy to use on the consumer end. I spend a lot less time on the phone organising bookings as customers can do it all themselves.

Beyond was easy to set up and use for both my hire and tuition offers.I have struggled in the past to find a system that allows me to use one pool of resources for multiple experiences and I would only be able to allocate half of my products to either hire or tuition to avoid over selling.Beyonk offered this and the cost is passed on to the customer so It has been a very inexpensive and easy solution to my problem.The technology grows every year and there are always great updates to keep on top of what the user needs.

The scheduling page looks very cluttered. I have a lot of products to hire for different durations and each product is displayed individually. It would be good if this could somehow be condensed so when adding in a manual sale I just click on the day I want, and enter in the relevant information here instead of trying to hover over the right product and time slot.

Fantastic overall experience...our first event with them was a trial to see how we got on but they have exceeded expectations and if we can iron out the functionality we require (and they keep to fair fees) then I think its a relationship that will blossom!

The Beyonk team are extremely friendly and down to earth. They listened to our requirements and went out of their way to ensure that these were met. They prioritised new features that would help us, and always listen and take on board feedback. The ticketing system is easy to use and the support team are fantastic when there are any enquiries to be made.

Some features that we require arn't currently available. In comparison to other ticketing providers there are limited reports.

The customer service team are fantastic, [SENSITIVE CONTENT] mostly looked after our account and they have been formidable and eager to listen to us to improve the platform.

Very easy to deploy in a short period of time, easy to use overall and to navigate. Fantastic button options to integrate to our own website.

There are still missing features for attractions like ours in the system. For example: 1. We would like to be able to set a different capacity for each time slot without having to create a separate event. This is to allow us to offer longer tours or special tours (night time tours for example). 3. Our attraction offers free entry to visitors under 16. There is not a limit as to how many of these can be booked with adult tickets. If booked on their own, we would also like to be able to set a separate limit and for all ticket holders to confirm their names. 4. We also offer free entry to Historic House Association members. We request details of their membership number when they book but people tend to only put the card numbers and we need their names too. If we have a booking for 5 guests, all with HHA cards, we only get one lead name when we would need all of their names with their respective card numbers. What we are getting at the moment is a list of numbers and one lead name. When guests turn up, they are frustrated to be asked again for those details since they had to give them when booking. 5. Receive notifications for messages received on the Beyonk Platform if you have not logged on for a while: we use Beyonk seasonally (over the Easter week and the summer) and have had guests contacting us about lost property on Beyonk and had not seen the messages as we were not logging on.

Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need.

I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had.

There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem.

A above! Overall, I'm very happy!

The feature that initially brought us to Beyonk is the ticketed time slots. We had an event that required 24 tickets for every half an hour. Beyonk was able to handle this with ease and saved us hours and hours of work. Now we use it for all our events throughout the year. The interface is slick and looks attractive and professional. It's easy to get the events listed and amended, it sends all the tickets, confirmation emails and reminders automatically (customizable) and the payments/refunds are handled painlessly. The biggest plus has been the exceptional customer service. With your own contact in the support team, help is always at hand, they listen and get it sorted asap. I am so glad I found Beyonk and recommend them to fellow business owners as a great ticketing solution.

My only comment would be to have more flexibility with the ticket reports. Every report downloads all the information for that event. Some of my events are over two days, or multiple times slots. Currently I'm unable to download reports by day or by time slot so I need to go through manually to pick out those in a particular time slot. I've raised this on the phone before however so this may already be being looked at. I'd like the comments section to be an option to include on the report. So for example, the Christmas Special. I'd like a report that shows me every ticket holder for the 11:30 santa visit, including their comments - which is where they provide the child's name and age. Currently to see the child's name and age I have to go into every booking separately and write it out!

We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch

The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional.

It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review.

Beyonk completely solved our website ticketing issues and provided an easy to use ticket selling product. It is hard to put into words just how much this improved the administration of our event! They also gave us the option of QR scanning on entry, which our staff loved. And this system eliminated the need to print a daily list for the gate, which meant that we could sell tickets right up to the end of each session. This resulted in more tickets being sold, and saved us valuable time in the office. On top of this, they were lovely and friendly, interested in us and our event issues, and they went out of their way to help us. A superb service!

The ticket sales system is clear and easy to use for both the customer and us, on the back end. And we were so impressed by the Beyonk team - their support and interest in helping us succeed in running our event was brilliant.

There are some features, like the customer messaging system, that we feel could be improved, and we'd appreciate being able to search bookings in more ways too (i.e. by phone number). But it is easy to feed this back to the Beyonk team, and they are open to our ideas! That's very reassuring.

it is brilliant - i always know that what i want to do is there somewhere. if i cannot find it then a quick email sets me right, and the response is always helpful and prompt

the guys who helped set us up were efficient, knowledgeable and very helpful at all stages - being careful not to overload us with information at the start but being there to help at every stage.

i have to total the number of bookings when i go onto the reports page - but i understand there is another way of doing this... just haven't had time to crack that!

[sensitive content hidden] is always available to help, explain new features, and guide the team

nicer design into our website, however I believe this is an issue our end, and will be improved when we get a new website

Switching to beyonk has made the admin side of creating tickets/events bookable on our website so much easier and user friendly. The support you receive from the team is exceptional

The reporting features in my opinion could do with some changes to make it more useful to us as a business. However beyonk are always looking to improve and happy to look at suggestions

Beyonk has meant our business can easily schedule and sell online. without more complicated and expensive add ones to our website and it just works

Simple, Reliable and straightforward to use, with great customer service

Some of the back-end functions are not as intuitive as I would like

Very good, easy to use, innovative and a friendly and helpful team behind it.

Having never used an online booking software before, Beyonk was easy to use, works well with our business and our customer base. I can access it anyway and make changes easily. The support team are really helpful and always answer phone calls, emails or texts straight away. They take on feedback and have always solved any problem i've encountered very quickly.

The software could be improved for hosting private experiences - for example the ticket pricing structure doesn't match our price structure, so our visitors buy one ticket for four people in order to get the correct price - sometimes customers get confused when the system says they have one guest booked (when in actual fact the ticket is for 4).

Beyonk have been great since day one

User friendly for both my buisness and my customers

Nothing i have always found what i needed

From engaging with Beyonk and the support we received will mean that we will continue to use the software

The fresh look and ease of use. It really does look like a product for now, fully responsive on every platform we have tried and offers simple customer intereaction to purchase tickets. Very simple to setup and you can be up and running in a few hours with little knowledge. The user support is first class (Thanks [SENSITIVE CONTENT]!!!). The booking page integrates very well with our website so our customer journey is not interupted and taken away from our site.

There is no test transaction mode (how did you miss this, Beyonk?). Everything had to be tested live mode in stripe as the system does not allow you to connect with the test key only live key. This limited testing as you pay fees to test the system. There's a few additions that I would like to see on the road map, for instance an option to remove the apply voucher section.

Before we started using Beyonk, we were doing everything manually through enquiry forms whilst we were looking for a new booking system - when we came across Beyonk we were so excited because it captures everything you need to give your customers the best pre-booking experience.

Using Beyonk was a no-brainer for us! It's been so easy to use and manage, the Beyonk team are all great and so happy to help with anything - from training, to answering the most random questions. It's massively reduced our admin and the design looks great.

The only con we have is that we would like to be able to change/edit how the booking form integrates on to the website - but we have been told that is coming soon. Beyonk team are always working hard to develop all the features and even in only a few months of using Beyonk we have had new feature likes "Resources" and "Staff Management" that have really simplified our bookings and staff management.

Very nice company to work with. Very helpful and approachable

Ease of use for customer. Easily managed by us ,loads of features .easy to edit..Excellent customer service.

None other than i should have used it earlier

Very good. We could link up more with our communication around Planet Mark, B-Corp and Ecologi

Sustainability features are most impactful. The product is easy to use and has integrated brilliantly with our existing business processes. A good booking ecosystem supporting green projects at both a local and global level everytime someone books an experience.

Sustainability message around B-Corp and Ecologi could be communicated more

outstanding. loved it. thank you for making life easy.

I absolutely loved the outstanding customer service i received from [sensitive content hidden]. She has shared screens and run me through everything and the follow on support has been excellent. [sensitive content hidden] has been critical in me choosing Beyonk because she has shown me how easy it is to use. Thank you very much.

QR code for tickets instead of link perhaps? so we could sell more tickets

really pleased, no set up fees which is a great selling point for seasonal businesses like mine

The software is great and the aftercare was first class

wold have a liked a daily report to my phone of upcoming bookings

As someone who is not very PC, I found the help I received from Beyonk staff first class and I wish I had found out about them years ago.

As a cemetery tour guide, for many years before I had the Beyonk software installed, I relied on travelling to Belfast City Cemetery or Milltown Cemetery in the hope that someone would show up for my walking tour. Not now I don't! With a click of a couple of buttons on Beyonk, I can see bookings online and can plan daily,weekly or monthly events in advance. It's a complete Game Changer..

As a tour guide, I always seek critical feedback, but I'm struggling to find anything negative to say about Beyonk.......It really is 5 Star.

Superb, great business support, ease of use, and very cost effective.

We recently moved our special events ticketing to Beyonk and have been so pleased with the functionality and ease of use. We now use it for all our online ticketing. Its a very well designed, easy to use system both at the customer interface, managing customer requests and refunds. Reports and customer information is straightforward and simple to access.

Only a slight niggle but some screen checkboxes e.g. to send email responses to customers are low contrast and easy to miss until you get used to it.

Very good customer service from the development team, couldn't recommend Beyonk enough for event ticketing.

Extremely easy to use, looks fantastic, accessible, fair pricing

I haven't come across anything yet all is very good

Easy to use back office. Can easily change customers tickets and the customer doesn't need to set up an account or download tickets. Easy integration to website.

There is nothing I disliked particularly.

Excellent support and engagement, even though my business is not making them any significant revenue.

No up front cost you only pay for transactions, so no risk trying them.Frist rate support and help.

It would be nice if they were also did marketing, obviously at an extra cost.

Brilliant, very happy - have recommended to two friends already.

Beyonk's customer service is great, personable and always there when you need them, which was really important for us. [sensitive content hidden] have both been brilliant, both playing big parts in supporting us from going from no bookings, to a booking system seamlessly!

It takes a bit of time to understand the system, which is natural with any new system.