Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

I dislike that I can not be logged in on multiple devices.

There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.

Over all I'm really happy with Atera it meets many of our needs and does almost all that we need it too. Also their support has been top notch.

I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.

The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.

Remote access and recovery management are the key benefits that we have gained.

Nothing to Dislike but Lack of Linux agent is killing us.

This is the best value I have been able to find with all the RMMs, with all the features I need and many I dont, that i have been able to find at a good price point for any company size.

The alerts is a major plus and the ability to break down certain customers to folders for locations is great. The integration with Splashtop and Teamviewer is a big deal also.

I was using a home grown solution that was clunky and I didn't really have time to build out. This has what I need, and the cost is far better then other solutions.

The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.

It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good.

Atera offers us a solid foundation for running our MSP business. Atera makes it simple to support our customers with a interface that is easy to manage and use.

ATERA is easy to use, fast and very reliable platform for remote management and.

A nice gui and a strong search engine make it easy to use. Patch management much more effective than my previous product.

I like the remote management ,bundling with Splashtop, integration with Anti-Virus and other packages. There is far more features than we use.

We can quickly see where there are problems through the dashboard.

I feel happy with this tool, it helps me a lot.

Patch alerting is weak; Not sure about Antivirus alerts.

They actually care about their customers and their success. The flat per technician pricing is fantastic.

My favorite thing though has to be the dedication the Atera team shows this product as it is being constantly improved and added to which my previous product did not.

The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.

Wonderful endpoint that helps manage a large scale of users in a group.

Sometimes it can take a bit to recognize new software and allow it to interact with the system outside the sandbox. Its of course for security but sometimes it can be a hindrance.

Most of the features that we needed for our company were free and easy to learn and get used to. Have a decent amount of guide and FAQs to learn how to use the features.

Initial setup is confusing. Some of the categories and options are worded strangely to where you at first glance have to guess or navigate around until you can find what you're looking for.

It is pretty easy to navigate from one part of the suite to another one, especially when many parts are highly integrated.

You can protect both your virtual and physical endpoints.

The auto-sandbox feature is sometimes troublesome.

I have been pleasantly surprised with how fantastic of an endpoint security solution this is.

Patch management for multiple servers seems a little problematic.

It blocks some applications without being indicated for some periods, in the same way the user without needing to know the password can disable it in some sections.

The software can be a little difficult to update or patch.

We really had thought we found a great endpoint protection suite, with some MSP features built-in. I think in retrospect the thing we liked most is it looked good in a demo environment.

It is a great software and it is one of the best in the market but the process and communication with customer service is not an easy task.

Being a Medium sized business I never had anything that integrated into my workflow and made it even more efficient. I still learning about the other management options that came with the software.

I use Comodo Endpoint Security in conjunction with Comodo One to protect and manage all of the computers in our small business. It is very effective and I got it for free, so you can't beat that.

The control panel is easy to navigate and use, which helps when needing to take care of multiple users at a single time.

The biggest positive aspects of this antivirus application are that it is free, allows for understandable use, has a high level of threat detection, and quick response from customer service.

It restricts and contains every application and file which are likely to be infected into the sandbox. It uses API hooking to track virus behavior.

Normally a very good sign for a product in security.

I had issues right off the bat with the website generating the wrong install file for each client, making it nearly impossible to add machines to the correct group.

The communication was not not smooth and it was a challenge to get thru them. The validation team may denied the account because it doesn't get in touch with you.

I like an ability to have all function in one application which can easily be managed through cloud portal.

The use of this software to manage large scale users helped in finding which problems were the most common as well as which users caused the most problems with viruses.

US Dollar

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. 
With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place.

Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with Open AI (the creators of ChatGPT) for quick and seamless script creation and execution, saving IT professionals time and letting them focus on the work that can’t be done without them!

Try Atera for free: www.atera.com

Atera Pricing
Atera offers transparent pricing, with unlimited devices at a fixed cost so you can continue growing your team and coverage without growing your bottom line. 


Atera offers a product for IT departments and a product for MSPs.


For IT Departments:
Professional - from $149/technician billed annually, or $169/technician/month, billed monthly 


Expert - from $189/technician billed annually, or $229/technician/month, billed monthly 


Master - from $219/technician billed annually, or $269/technician/month, billed monthly


Enterprise - contact us!


For MSPs:
Pro - $129/technician/month, billed annually or $159/technician/month, billed monthly 


Growth - $179/technician/month, billed annually or $209/technician/month, billed monthly 


Power - $209/technician/month, billed annually or $249/technician/month, billed monthly


Superpower - let’s chat!


LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Status Tracking

Billable Items Tracking

Email Monitoring

Application Management

Customizable Reports

Document Storage

Proposal Generation

Web Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Baseline Manager

Approval Process Control

Knowledge Management

Remote Update/Installation

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Anti Virus

File Transfer

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Cost Tracking

Simple Network Management Protocol (SNMP)

Unattended Access

CMDB

Capacity Management

Compliance Management

Real-Time Data

Performance Metrics

Network Wide Management

Service Catalog

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Availability Management

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Real-Time Reporting

Customizable Branding

IT Reporting


Pay Per Technician, Unlimited Devices, It’s That Simple.
Pro - $129/technician/month, billed annually or $159/technician/month, billed monthly
Growth - $179/technician/month, billed annually or $209/technician/month, billed monthly
Power - $209/technician/month, billed annually or $249/technician/month, billed monthly


Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Atera

Live Online

Webinars

Documentation

Videos

ZeroThreat Advanced combines the beneﬁts of ZeroThreat Essentials with Advanced Endpoint Security (AV/NGAV), endpoint detection and response (EDR), endpoint management capabilities, and 5 mobile device management (MDM) licenses to deliver exploit prevention, enhanced reporting, and endpoint management from a centralized SaaS platform.

Atera vs Zero Threat Advanced

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Product Demo & Screenshots

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