All Emitto Reviews

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Anja

Verified reviewer

Pharmaceuticals, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Love the simplicity!

I love it! Emitto saved me a lot of time on the communication between my team and the stakeholders that we were doing manually before. It also opened many new opportunities and helped us automate the invites to webinars which increased our show-up rate by about 50%. I didn't try other channels but planning on starting Viber campaigns as well, since the interface is super slick, and the cost is cheaper than SMS.

PROS

It's super easy to use and I was able to get set up and run SMS campaigns in a few minutes (not exactly in 5m as advertised, took me about 15m). Deliverability is great and reporting is simple and easy to track. I also liked the process of importing contacts, when they automatically matched the columns from my CSV to those in the database.| I'd say the biggest value for me is the nice Interface, and how easy it is to get things done.

CONS

I'd like to have an email as a channel within the app so that I can keep all my customer campaigns in one place.

Reason for choosing Emitto

The cost is way better than both of these solutions, while I personally liked Emitto's interface more.

User Profile

Sheikh

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent SMS Marketing Tool

PROS

The UI is simple and easy to use. The dashboard is beautifully designed. Most importantly, you can set it up within five minutes without coding knowledge. You can create multiple projects to separate clients and run a campaign. You can easily track the campaign report. I liked most the URL shortener & content curation features. Overall it’s a complete SMS marketing tool. Team Emitto is super helpful.

CONS

It’s completely working well, and I have not found any problem with Emitto yet. Missing WhatsApp in Emitto. Hopefully, team Emittio will bring it soon.

Anonymous

10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Effortless Multichannel Marketing with Emitto

Overall, my review of Emitto is that it appears to be a versatile tool for businesses and organizations looking to engage with their customers through various messaging channels. The features such as personalization and campaign automation, can be valuable for targeted marketing efforts. However, the effectiveness of the platform would depend on the specific needs and strategies of the users.

PROS

Emitto appears to be a versatile tool for businesses and marketing professionals. Its features, such as audience segmentation, personalization, and campaign automations, seem useful for engaging with customers effectively across various communication channels.

CONS

One potential drawback of Emitto is that it primarily targets businesses and marketing professionals, which might not be suitable for individuals or small-scale personal use.

Aleksandra

Information Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

My go-to tool for SMS messages

PROS

What makes Emitto stand out is the transparency. It makes me feel very safe when I'm sending tons of messages because it shows me how much am I going to spend with each campaign. Comes very handy when you have limited budgets.

CONS

Everything is good so far. I don't have any specific problem with emitto.

Reason for choosing Emitto

Price

User Profile

Vanessa

Verified reviewer

Design, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

"Easy to use with an amazing customer service"

Emitto is a great tool for mass texting, analytics, and link tracking rocks. Their customer service is simply amazing!

PROS

What I liked most about Emitto is that it's easy to set it up. You can set it up in minutes even as a beginner with zero lines of code which is surprising considering that all the other tools we tried require coding. I can guarantee that you don't need to be a heavy tech user or any kind of developer to use Emitto. I was able to set up all channels in just almost 20 minutes and run campaigns in 5 minutes. It saved a lot of our time, thus giving us more time to check on the other aspects of the business. Love their great customer support too!

CONS

Everything's great so far after signing up though I would love to see Whatsapp/email in Emitto. :)

Jovana

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Best app for sms I used so far

Cheap and easy to use

PROS

I always know how much is the campaign going to cost me! Before running a campaign it shows me the cost estimation, that's something I needed badly while using all the other tools. URL shortener is pretty cool, I track all my links I post on Social Media and see all the most important analytics. Great tool overall!

CONS

It would be great to include iOS applications as well

User Profile

Timothy

Verified reviewer

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

I would recommend this tool to everyone in the marketing business

Amazing so far!! No complaints.

PROS

It allowed us to sent bulk text campaigns within minutes to 5k+ clients! It was very intuitive and easy to operate. The delivery is super reliable and the cost estimate feature saved me some effort in doing the math. Great experience overall!

CONS

I would like to have more channels available.

Aleksandra

Events Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Emitto is a good universal tool for your marketing

Emitto is all you need in one place. Multiple channels with different audiences managed within minutes and shared across the entire team.

PROS

I like that I can send both SMS, Facebook Messenger and Web Push notifications from one application. I save time from managing multiple different tools and track progress from one account. I literally set up the Web Push plugin on my website in less than 3 minutes. Everything is super intuitive.

CONS

I'm hoping for more channels and more reporting functionalities.

Anonymous

10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

User friendly with best messaging service

Overall amazing tool.

PROS

Easy to use. User-friendly interface. Simple and cool design. Easy to setup, message and import contact. In short, best tool for day to day work.

CONS

Nothing much to complain about. Liked everything. Just hoping to get whatsapp/email in emitto sooner.

User Profile

Maryna

Verified reviewer

Computer Software, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

It is one of the easiest and user-friendly services I have used

I am in love with Emitto! Recommend to all

PROS

I love how easy it is to create campaigns and send messages. A couple of clicks and you're already on your customers' phones and minds. Customer service is awesome!

CONS

I can’t think of anything at the moment. Our experience has been overall smooth so far.

Andrey

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Supports all countries & more cost effective than SimpleTexting

Easy to use, took me just a few clicks to create a phone number and send out my first campaign.

PROS

1- Can send all Countries not just US/Canada 2- Pay as you use pricing 3- RSS feeds (have not seen this feature elsewhere) 4- UTM tracking on the link shortener 5- UI/UX is amazing (rarely see such on a new tool) 6- Being actively developed (a bunch of new features coming out this month alone)

CONS

Automations are still to come (in a few months according to the roadmap). Still waiting for integrations

Reason for choosing Emitto

Only US/Canada & too expensive.

Dusica

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Excellent Customer Service

PROS

Customer Service is top-notch! Very responsive and super helpful. They've truly gone above and beyond what I could have asked.

CONS

Email integration would be great.

Reason for choosing Emitto

Multiple channels in one place, great analytics overview.

Showing 1 - 12 of 12 Reviews