All Rebrandly Reviews

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User Profile

Matthew

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

As advertised

Using Rebrandly for setup, generation and management of customized shortened URLs ('vanity' URLs).

PROS

Easy to onboard. Easy to use. Optimized short domain purchase and management. Nothing extra in the interface. For two brands, it took me less than half an hour to purchase shortened URL domain, set-up redirects and create links. The pricing is fair and legitimately volume-based.

CONS

No cons. It would be convenient if it integrated more seamlessly with more social schedulers, but the sleek experience they provide is worth a couple extra copy-pastes IMHO.

Reason for choosing Rebrandly

Zero gripes about Hootsuite. We still use it every day for scheduling and are very happy with it, but: (1) We have multiple brands, and needed multiple shortened URLs. This meant a considerable price difference. Rebrandly gives you 5 SURLs for $4 (technically, you can get 5 for free, but then you don't get basic redirecting). Hootsuite prices vanity SURLs as a premium feature. So Team Tier for 1 SURL (5x cost of their Professional Plan), Business Tier for 5 SURLs (25x cost of their Professional plan). Yes, both of these Tiers come with a lot more firepower than just additional vanity SURL support, but it in our case, we only needed SURLs. (2) The shortened URL experience in Hootsuite, while quite good, seems designed for larger marketing teams. More steps than we needed.

Leon

Airlines/Aviation, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2023

Easy to use, great for the free plan

We have a lot of files (PDF) that we update frequently. With Rebrandly, we can have one link and place it everywhere. When we need to update the file, we can do so just by updating one short link.

PROS

The easy of use when setting up Rebrandly is a real highlight. Most other services don't allow custom domains on the free plan. This is great for starting out and has helped us a lot. The 5,000 clicks a month is more than enough for us and anyone starting out.

CONS

The UI can be a little slow at times. We have also had an issue sometimes of links not going to the most up to date link that we entered.

Reason for choosing Rebrandly

Rebrandly was the most cost friendly and had all the features we need. We had looked at others (Bitly) but the pricing was just to much when we first started out.

Alejandro

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

This app is a scam

PROS

I paid for an annual subscription. Once you paid, tell you how limited your options are, and they push you to keep upgrading your membership to get what you need. Their reports are a scam, a nightmare to set up and highly inaccurate. Customer service level is low and after hours of trying to get any help, you get nowhere. There claims are misleading and it's a scam

Reason for choosing Rebrandly

Because what they say about the reporting and analytics side, total scam

User Profile

Dustin

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

The perfect solution for short URLs

Overall, Rebrandly is a fantastic app that does exactly what I need it to do in the simplest way possible.

PROS

There are a lot of reasons why I don't use any other URL shortener. For one, getting a branded short URL is dead simple with Rebrandly. You don't even have to deal with 3rd-party registrars or DNS settings. Just purchase the domain through Rebrandly and you're set. Also, Rebrandly makes it easy to add UTM tracking to shortened URLs.

CONS

I don't like that Rebrandly has yet to penetrate the market for 3rd party integrations. Would really love to see the more adoption with apps like Agorapulse.

Reasons for switching to Rebrandly

Rebrandly made custom domains much easier, and has a better pricing structure.

Patrick

Internet, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2023

Solid Link Shortener

I use Rebrandly for multiple businesses, and the simplicity & integrations make creating and sharing with branded links a breeze.

PROS

An easy to use link shortener that is branded to your own domain. The free version is good to test it out, but many of the essential features are only available to paid accounts.

CONS

Since I've been using Rebrandly, they've consistently downgraded the account tiers, making this service much more expensive.

Reasons for switching to Rebrandly

Better features and more customization at a better price.

User Profile

Teegan

Verified reviewer

Hospital & Health Care, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great way to make branded links

Rebrandly has made it so much easier to share links on social media, and especially via printed materials. Since the links are shorter and easier to read, it's much easier for people to type them in. Turning long referral urls into short easy to read urls has been really important and useful for our business.

PROS

The ability to make great looking short links to share on social media or on printed material. The system was also relatively easy to setup and connect to me current domain name. I like the option to also purchase more domains directly from them. Being able to use my current URL and create a custom version was probably the best feature of this product.

CONS

I've had no major problems so far. The only thing I've noticed is that there is no Safari extension option, just the bookmarklet for creating branded links. They do have a macOS app, but I'd rather not have another button in my menu bar.

Reason for choosing Rebrandly

The free version has much more features and allows you to use your current domain name for the short url.

Vendor Response

Hi Teegan, Thanks for your review of Rebrandly. It's great to hear that you're enjoying the tool and we've helped you bridge the gap between digital and print advertising. I'll pass your comments along to our team regarding the Safari extension, we may prioritize expanding our efforts there in the future. Katie

Replied August 2019

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Simple way to create branded links to websites

I have a lot of links to shared onedrive and dropbox folders to give out to clients, they are almost gobbledegook if trying to read out or type into a website from a printed letter or flyer so I needed to make them branded with our company and easy to use. The ability to check if they are getting used and from where is a good plus point

PROS

The speed and simplicity in adding a subdomain to the account and was very quickly up and running with my branded links. Now instead of deciphering a cryptic link from one of my dropbox or onedrive shares they are now branded english links

CONS

The jump between the free and the starter is a massive gulf I would like to see cheaper price after free with a few more features that smaller companies can use.

Reason for choosing Rebrandly

The support was excellent and the platform is so clean and uncluttered and everything works really well

User Profile

Bob

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

I really like this tool for rebranding and shortening my links, you can't go wrong.

PROS

This is very easy to use and create new, rebranded links for any URL. You can also edit those links so if your target changes you can update the branded link with the new target URL and not have to change the one you are sharing.

CONS

I do not recommend tying your Rebrandly account with Clickmeter as you will not be able to go back and edit them later. I had to delete all my Clickmeter links and start over so I could edit. Also, the stats are limited with the free account.

Vendor Response

Thanks for the great review Bob, it's great to hear that you're enjoying Rebrandly- especially the editing feature. Sorry about the inconvenience with having to delete the ClickMeter connected links!

Replied November 2018

User Profile

Andrea

Verified reviewer

Consumer Electronics, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Most powerful solution for link management

Every time we launch a time-sensitive campaign or a new product, we have a solution for branding and managing all our links.

PROS

You can directly buy your own custom domain for a bunch of $ and start managing all your links through a super friendly UI. If you have more complex needs you can upgrade your account to build your custom audience through link retargeting. Workspaces also let you easily manage all your links

CONS

Currently I can't find anything that is not reflecting my expectations

Reason for choosing Rebrandly

It's more user friendly

User Profile

Ron Elius

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2019

The URL Shortener that will bring you detailed analysis

Amazing Tool!

PROS

As a Business Professional and a Marketer, branding your links is a must because if your links are generic, no one will remember it because it only has a bunch of letters and numbers which is gibberish but with Rebrandly, Brand your links so that people will click on it and remember it. Of course, those links that are super-long will be shortened, no more annoying hyperlinks that are way too long. If you’re an advocate of Personal Branding, then use this because it’s a must-haves for Branding Experts.

CONS

As far as I can know, I still don’t see or had any bad experience using this Software.

Vendor Response

Thanks for the great review, Ron. I'm really glad that you're finding Rebrandly useful- we totally agree. Having your brand on your links is so important for creating a cohesive customer experience. Happy rebranding! -Katie Espinoza Rebrandly

Replied April 2019

Harrison

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2023

Pricing changes makes rebrandly unreliable for larger users

Terrible.-I spent months going back and forth with their accounts team. We were paying $250/mo, they told us we could pay $99.-Then, price increased to $119 with 7 days notice.-For the last 2+ years, when we went over a certain amount of links per month, we were billed accordingly for the overage-Now, we cannot create any more links until next month, unless we pay $4299 up front for the year.-Chat support team didn't see the urgency that our platform is down, because of this.-We are forced to now code a new short link system urgently, so our users aren't affected.With processes like this, and amateur pricing + support tactics, I don't think Rebrandly is as big as they advertise. We are looking into other platforms / git repos to build our own for free

PROS

It was easy to use with minimal downtime

CONS

Management changing features + eventual pricing extortion as we grew

Chris

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

Making Branded Links Easy

PROS

The UX of the software is really what makes Rebrandly shine. Some of the other competitors interface can get a bit overwhelming. As soon as you log in you have a next chronological list of your shorten links, a nice description and the ability to clink into each link to view metrics. The utility of link shortening software is pretty straight forward across most companies, however, it's the easy-of-use that is the primary differentiator. We use a very scaled down version of Rebrandly, so I it can get pretty complex the more you scale up your needs. For a small- to mid-sized company wanting to have branded shorten URLs and an easy way to track traffic through links, this is a easy as it gets.

CONS

Honestly, there isn't much I don't like. As I said above, we purchased a smaller package with the knowledge that we were using it to meet a very specific need. If we were using at the enterprise level or going beyond link tracking, my response could be a bit different.

Reasons for switching to Rebrandly

Price and easy-of-use

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Brand Your Links

All links I share with my clients regarding my business has now the studio name etched in, which is fantastic. I wish they come up with new solutions and innovate as to what further can be done using this system, also to rebrand and share temporary cloud links would be great.

PROS

- Branding and personalising in the age of links galore adds a layer of elegance, professionalism as well as helps in maintaining the brand identity with a personal touch. - You can create custom links to just about anything on the internet, for sharing purposes.

CONS

- A bit tedious - One needs to own a domain name exclusively for Rebrandly use only, cannot integrate with a pre existing domain - Wish there was a quick link creation method in order to share temporary links to files in the cloud storage etc.

Alyssa

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great tool for shortening links

I love Rebrandly for link retargeting. I will definitely continue to use them!

PROS

Rebrandly is fantastic for link shortening. You can have multiple domain names, and have link retargeting which makes it really great for campaigns.

CONS

Some features are limited on the free plan, but it is well worth it to upgrade to the starter or even pro plan with enough clicks.

User Profile

Roman

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Good URL shortener

We use this service to get downloads analytics about files on our website and this service is working good for one of our projects. Analytics is enough to cover our needs.

PROS

- It's easy to use solution to short link to your files on a website - Rich analytics. You can track geolocation of the downloads, UTM tags, count clicks on the link, get statistics of the devices and browsers that followed your links - Free trial to test service - Share acsess to analytics to other colleagues

CONS

- There is no plugin to create a new shortened link with one link. I think this function can really simplify working with service

Harsh

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

This Software Is Very Friendly

PROS

This Software Is Very Friendly,and Touch with us

CONS

This least Is Very helpful and gives Fast response

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