All Beyond Reviews
1-25 of 83 Reviews
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Lee
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Product to Dynamically Price
Works great for my needs. It delivers enough of a revenue boost to well justify the cost.
PROSBeyond Pricing is just that...it's a superior alternative to Airbnb SmartPricing. Beyond Pricing works on the behalf of hosts...not the platform. This productive definitely increased my nightly rate. It integrates pricing from more sources than the OTAs.
CONSBeyond Pricing continues to improve and they regularly add features. They aren't every market, and some markets are geographically broad. You can set it and forget it with your high season. I've found the pricing then to be very accurate. In the off season I feel like seasonality can be so hyper-local that it doesn't perform quite as well there. They recently added functionality to blanket discount over their predicted price for dates you set...I'm hoping that helps with some of the seasonality issues.
Reason for choosing Beyond
Looked at Wheelhouse and a few others. Beyond Pricing was more in line with where I am right now.
Vendor Response
Thanks Lee! We love your review and feedback. We work every day to help people like you build a stronger business and it's hugely appreciated to see you take the time to share your thoughts.
Replied March 2020
Ashleigh
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Easy to Use- Great Occupancy Rates
I like this product and how easy it is to use. All of the features and information are extremely helpful.
PROSI like the dynamic pricing and the accuracy of rates. My occupancy stays over 85% and Beyond saves me so much time in making that happen.
CONSThe cost is really hard for me to handle. I have a lot of properties and what I pay out to Beyond really hurts.
Reason for choosing Beyond
I liked the interface of Beyond and how easy it was for me to learn.
Matt
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
Potential for greatness, but falls short on every aspect, and has costed me significant losses
Cancelled well within my free one month trial. Firstly, beyond pricing should be paying me- a glitch in their system shortly after signing up caused my booking.com profiles, calendars and 3 years of history to be wiped blank and locked out. Beyond pricing is wholly email-based, and has no support line to call when things go pear shaped. Even once they decided to email me back, after over 12 hours of outage, they refused to help fix it, and simply pointed me to their standard FAQ section. 48 hours without booking.com (and without all of the bookings i crucially lost in the meantime, as booking.com is our main source of profit!) and a 6 hour phone call to booking.com’s IT department, and they were able to help get everything unlocked and reopened- while confirming that it had been Beyond Pricing’s fault in the first place. The lost revenue (the exact opposite of what beyond pricing promises!) and the shoddy support soured me to beyond pricing, and I requested to cancel, with the hope of returning in a year’s time once the kinks in their system were worked out. However, over 2 months after cancelling, I was hunted down & chased via email trail by BP employee [SENSITIVE CONTENT HIDDEN] for “missing payment”- for what, you may ask? For bookings made during my 100% free one month trial. [SENSITIVE CONTENT HIDDEN] insisted across multiple emails that yes, my account had been cancelled with them only three weeks after signing up, but I still had to pay for the reservations made prior- even though I was within the free trial!
PROSI love the concept behind this company, but unfortunately, for the below reasons, cannot and will not recommend, and hope they either get their act together or stop trading immediately, before messing up other peoples’ livelihoods and hunting down pennies to boot!
CONSEmail based, no support line, caused significant losses to my business due to glitches in their system which completely erased my booking.com accounts and calendars, leading my properties to be 2 days off line and to be unable to accept any reservations whatsoever, with any pending reservations automatically cancelled. No help in the meantime- I had to spend 6 hours on the phone with Booking.com's IT department to try and fix Beyond Pricing's glitch, meanwhile Beyond Pricing merely emailed me copy and paste FAQs that were unrelated and unhelpful, after long delays.
Jerry
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Tip of the iceberg
We use Beyond mainly for dynamic pricing but we know there are several features we are yet to fully utilize but feel we will be able to in time.
PROSThe dynamic pricing tool works well for what we use it for. We have over 30 listings soon to be 40 before the end of the year and it has helped us stay competitive and capitalize as many bookings as possible.
CONSThe calendar navigation is a bit tedious but recently saw they are making changes to help with that. Looking forward to seeing those changes.
Reason for choosing Beyond
We heard of Beyond from another person and felt it was the best fit for us.
Antonio
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Recommended to anyone managing vacation rental units
The most impactful feature is how easy it easy to connect to the different accounts and set up the prices.
CONSIt would be perfect if they added a feature that would allow for price to sync in different platforms, with a % differential for each one
Reason for choosing Beyond
I couldn't connect my Airbnb account to Wheelhouse
Jeremy
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Raising the bar
From top to bottom Beyond Pricing is a first class organization in my experience. Their team is readily available and everyone is hands on and willing to jump on the phone and help you figure out a resolution whenever an issue comes up. Highly recommend to anyone who is not a direct competitor of ours.
PROSDynamic pricing is something we've done in house for quite a while but no one could keep up with the accuracy and flexibility of Beyond Pricing. They've helped us to raise the bar on what should be expected from a vacation rental manager in our area.
CONSThere is a lot that goes into it, it's not a simple flip the switch and everything is done. There is a lot to learn especially when it comes to explaining it to property owners but their support team is readily available and does a great job of helping you throughout initiation as well as on a day to day basis. It's not a set and forget it system either, I do log in and at least glance at rates daily but that might just be who I am and my desire to have control and understanding of everything though.
Dana
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This is a great software for our vacation rental business. It helps us stay competitive!
The main benefit is that I no longer have to constantly change rates for different seasons for over 50 rental properties. Beyond Pricing has done all the legwork and adjusts our pricing on a daily basis based on current supply and demand. This is something we could never do on our own, at least not in such depth.
PROSThis software is very easy to use. It also works extremely well with our vacation rental management software and advertising sites. The support is outstanding and the training is great as well. The options make sense and give us a lot of ways to stay booked in a very competitive environment.
CONSThis is not a huge deal, but each of our properties are listed in duplicate due to advertising on multiple sites, such as vrbo, airbnb, etc. We don't have to make multiple changes though. We can make one change to a property rate and that change will travel to the other listings as well. It can be a tad bit confusing at first, but again, not a huge deal.
Vendor Response
So glad you love the product, Dana!
Replied March 2018
Andrew M. (Dru)
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Beyond Pricing helps your vacation rental company make more money
This tool is helping me produce more revenue and be more agile in my marketplace.
PROSThe functionality of the software allows you to use your local expertise to optimize your revenue. The best tool I have found to help me in executing yield management strategies for my properties and homeowners. The team at Beyond Pricing has been very responsive to my needs as well.
CONSIf I have to put something, I would say the cost. I have built in factors to absorb the cost structure but it also is directly correlated to increasing my revenue so it is worth it.
Vendor Response
Thank you for the kind words and support!
Replied April 2019
Jonathan
Verified reviewer
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Amazing STR Pricing Algorithm!
Overall BP is on point! They have helped our rates and occupancy significantly. We have been a loyal client for over 2 years becuase they are making us so much revenue!!
PROSThe platform is user-friendly and easy to manage. The data and stats are very useful in helping us with our revenue management. Customer service and support is excelent.
CONSI have not experienced any cons and they have always responded to feedback.
Kurt
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great For Pricing
Pricing was the most important factor in making the decision to purchase Beyond.
CONSI really liked the comps section that was part of the program when I bought it but when it was taken away and forced to upgrade for it, it has actually made me start looking at another product.
Reason for choosing Beyond
The pay per booking feature
Jason
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Beyond is wonderful
Execllent
PROSBeyond Pricing enables me to determine my pricing per market analysis and capture more bookings through dynamic pricing.
CONSI am not fully sure how they perform their algorithms for dynamic pricing.
Reason for choosing Beyond
The user interface
William
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Beyond
I like that I can just let the pricing do its thing.
CONSI feel like sometimes my prices are too high and I find myself discounting at the last minute.
Larry & Shelly
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Can't live without it!
Our rep at Beyond Pricing is the ABSOLUTE best! We love the guy and truly appreciate his authenticity and the way he brings us along on the reason for pricing decisions. Very real, honest and trustworthy.
PROSThe fact that they have 'managed services'. Dynamic pricing is an art. These guys are gurus. We requested managed services when it was new and dramatically increased our revenues. It took the emotion out of the tactical pricing strategy.
CONSPricing is an art. It's not easy. If they didn't have managed services, I'm not sure we would have stayed. We LOVE our account rep and highly recommend the managed services
Vendor Response
Thanks for the kind words and support!
Replied April 2019
Robert
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Love it! Easy peasy!
Great support help when needed, and no problems yet!
PROS- Calendar is great- Customize tab is a life saver- Reservation gaps is great- Last minute discounts tab is wonderful- Overall easy and wonderful to work with
CONSNothing. It's great! If I needed to find one, I'd say the price to use, but that's it.
Stephan
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
Best in class pricing automation software
I've been using Beyond Pricing for my own rental properties and been impressed by its effectiveness in driving up our rental revenue. Managing prices has become a key components of running a succesful vacation rental business and putting this task on autopilot is also a huge relief, given the complexity and the overburdening nature of the task. Beyond Pricing is the perfect partner for Orbirental, being totally in line with our vision of using outstanding technology to drive more automation in the industry, while providing an open and adaptable API that seamlessly integrates into our platform.
Brian
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Applying for 500 credit
It’s above average
PROSIt syncs both platforms and gives me suggested and automated dynamic pricing.
CONSIt often times over estimates prices. I often have to manually adjust.
Julia
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Beyond Pricing is AMAZING
Beyond pricing saves us so much time in dynamic pricing for all of our properties. I love that we can manipulate when needed, but rarely need to. The data and analytics is top notch.
CONSWe don’t have any cons about Beyond. It has saved us so much time and made us so much money.
Jared
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Took our bookings through the roof!
The daily rates of the bookings have helped our investors to be able to maximize their profitability while limiting the vacancy time frames. They allow you to give last minute booking discounts and other incentives to be able to maximize on the profitability across the board! This has all been done while saving me time and allowing me to be able to continue to grow our business. There are no more long hours evaluating the rate bands and ensuring that they are correct for every unit.
CONSWe brought on a unit outside of the market area and at first they did not have any data to work with but then they were able to put it all together!
Fadi
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best price optimization Software. period
Love using Beyond Pricing. Sergey on the Sales is amazing!
PROSBookings are through the roof. Thanks to the price optimization from Beyond Pricing, my business is thriving better than ever
CONSPricing update can be more dynamic than 24 hours.
Vendor Response
Thanks for the kind words!
Replied March 2019
Maggie
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Automatic dynamic pricing
The interface is simple and easy to navigate. Provides insights and optimises revenue. Able to connect to multiple OTAs.
CONSHave to adjust rates for event nights and holidays manually.
Deb
Hospitality, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2023
Beyond Review
The best features are the tracking of trends and changing out my pricing so I do not need to.
CONSSometimes I am unsure of which prices I have changed.
Melissa
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Good service, perfect to start when you do not know the market well
Good experience good customer service, I am globally satisfied with this service.
PROSPricing strategy built by their Revenue Managers, account manager to guide us, performance reviews.
CONSI find the pricing to be a bit out of market sometimes, I wish it would adjust more often, when we don't fill the hotel, to pick up more last minute bookings.
Reason for choosing Beyond
Because it was more autonomous and had an event calendar that the other tool did not have
Markus
Commercial Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great
Great
PROSI liked most about Beyond that My recenica sent up 10-15% and i had 90% less workload making the prices.
CONSIt doesnt tale in acount that i have a cleaning fee
Bethany
Hospitality
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Flexible Software Backed by Data
It cuts down on guesswork when setting prices because of the large amount of market research that Beyond Pricing offers. It also saves our staff a lot of time adjusting prices.
PROSBeyond pricing is very flexible. It offers the ability to have your rates completely automated, but also options for minimums, maximums, and discounts, as well as the ability to override any rates you don't like.
CONSI don't think there really IS a con to Beyond Pricing besides that it is yet another piece of software to keep track of. It would be cool if property management systems could offer Beyond Pricing as an app or feature, rather than it being a separate site and system. That, however, is not a failing of Beyond Pricing.
Vendor Response
Thanks for the feedback, Bethany! Glad you like it!
Replied July 2017
Soraya
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Excellent Tool!
We use Beyond Pricing to generate competitive rates for our vacation rentals. They are aware of so many events and holidays to drive up the income, it's excellent that Beyond Pricing does the scouting for us and their pricing tool automatically adjusts the pricing for us on our listings. Thanks to Beyond Pricing, we were able to increase our revenue based on their suggested rates. Also, anytime we have had any questions, Beyond Pricing has been quick and nice to help instantly. I would highly recommend using their pricing tool!