All Citrix DaaS Reviews
1-25 of 149 Reviews
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Gayana
5,001 - 10,000 employees
Used more than 2 years
OVERALL RATING:
3
Reviewed June 2022
Extremely glitchy and heavy
Nicolai
Verified reviewer
Food Production, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
Must have for making your life easy
Have been working with XenDesktop quite a bit now. I find it very useful and works smooth (with the correct hardware of course). where I work it's used for 500+ users to connect to. Saves us a lot of work.
PROSAllows users to work on servers without having to work locally on their own computer. On this machne you can deploy applications for the users and set security on it. Which is very useful for big business meaning you don't have to install applications on all the laptops/desktops, but just once on the server.
CONSLicenses are quite costly, and you probably need a XenDesktop expert to set up the more complex environments.
Alexis
Verified reviewer
Alternative Medicine, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2019
Dedicated VDI - Is a good idea?
Medium overall experience.
PROSCitrix has the capability to host several applications on your particular account, along with a dedicated VDI (if applies). This allows you to not waste the performance of your computer, and navigate through the different applications using the dedicated resources that the vendor provides. This can be a good idea, or not, depending on how many resources are dedicated to your particular VDI.
CONSCustomer support for sure. If you are running in a rush, and you need to have your issue resolved ATM, forget about it. Citrix customer support (at least based on my experience) take a lot of time to fix something, and several times I had to google, or research about the issue, and fix it by myself. The fact is that, most of the troubleshooting needs to be done from the Citrix IT side, and this can take a while to happen.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
3
Reviewed April 2022
Extremely glitchy and heavy
What I like about this software is the concept of having a virtual desktop and securuty it provides. Execution of the said concept is disappointing. I have nothing more positive to say about citrix as a user.
CONSWhere do I begin?? This is by far the glitchiest and heaviest software I have ever used in my entire life. And this should say something! I've worked for corporations and startups and Im familiar with so many applications and software brands. Citrix in my opinion is the worst! I understand companies use it mostly for security so only employees can access apps and internal network, I get that. But first of all, it's very heavy. While tech requirements for citrix are pretty reasonable in theory, in reality even computers with great memory and fast processors struggle. Once you log in to citrix, it's like you're back to 2000s. Everything is slow and feels heavy. God forbid you double click on an icon by accident, it'll be loading whatever the application you clicked on forever. And then it's gonna give you an error and you'll need to start over. Constant errors and bugs. I'm not kidding when I say that in 3 years I've been using citrix, I didn't have a single day when it worked smoothly. Saving something to your computer and trying to access it is a nightmare because it's two different locations although both virtual. And they don't connect properly. Omg, citrix is a nightmare!! If you're considering citrix for your company, please know that productivity will drop tenfold and spirit as well because when you're irritating with software all day and you need to use it all the time, you're in a bad mood all day, all week, everytime you're at work. Don't use citrix!!
Kaleb
Verified reviewer
Airlines/Aviation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Amazing software for your business needs.
This software is great for my line of work and allows all employees to access the our network on our own computer with individual logins. I really enjoy the functions and the capabilities of this software and I believe you will as well. The customer support is amazing and it's definitely worth the money.
PROSCitrix has quite a few benefits to it. I use this system daily and it provides a wide range of access to computers in your office but also remotely. You can add it to one device and then utilize it on multiple devices. It also allows for you to have controlled user access depending who you have on your staff. Each user has a unique ID and password and they can also set up their own layout that displays once you login.
CONSDepending on your size of your company you may experience the network going down, freezing up or sometimes it just quits.
Mauricio
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2018
Amazing performance, allows virtualizing OS and Apps. Top for VDI deployments.
-Reduce TCO for IT department. -App virtualization helps my company to track weekly or monthly sales results and cash flow.
PROS-It's perfect for business and educations environments, when hardware requirements change every day you can add more memory or space with a few clicks. -Access anywhere anytime, Citrix Receiver app works on almost every mobile device (tablets, cellphones, etc) -Companies with remote employees can protect his data using VDI environments. Lawyer's buffet uses this product against government threats to illegally obtain clients data. -Logs and Reports help IT departments to track issues fast and efficient. -IT departments support for different hypervisors environments, such as XenServer, Hyper-V, and VMware ESXi.
CONS-Not available for MAC OS, because of apple restrictions. -Salesperson sometimes forgets hardware, software and services requirements. Need an experienced partner to develop VDI projects and then deploy it. -Security products it´s a must-have, sometimes users forget that the cloud it is also vulnerable.
Tomasz
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Virtual desktop all day long
Citrix Virtual Desktop is used to create jumphost servers for the entire team. We use them as primary workstations, unfortunately this means that if something doesn't work as it should, everyone is blocked from being able to perform tasks.
PROSI really like how seamless Citrix virtual desktops are for end users. All I have to do is open a desktop application with one click and I'm already working with jumphost in the same way the virtualized machine was in front of me.
CONSI also had quite a few glitches that prevented me from working, which were usually resolved by restarting the application.
Sezgin
Verified reviewer
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2019
Overall good, needs some improvement
It is an easy application to use. It has a good interface. You can reach your workstation/hyper computer from your laptop wherever you are. Lastly, sign-in is quite quick.
CONSIf you are using 2 screens switching moving the Citrix from one screen to the other one can be a problem. The resolution may change to very low. What you need to do is to first reduce the Citrix from full screen and then move it to the other screen.
Jose
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
allows you to increase the flexibility of your servers by the way they deliver virtualized apps.
better response time to platform failures and applications.
PROSIt is a very intuitive tool, since it fulfills the standard of virtualization, which is to allow an application to be executed from a device that is not installed. It allows controlling the applications and virtual machines installed in the datacenter. It allows controlling the applications and virtual machines installed in the datacenter. Virtualization is done by sessions. the virtualization of sessions through XenApp allows any user of any operating system to access any application delivered by IT
CONSIt requires a high infrastructure cost to start large projects, you must acquire servers that support the load to which they will be exposed. You must have a clear idea from the beginning of the administration of technological resources that are going to be spent at the moment. There is not enough documentation in forums to solve problems.
Josh
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Citrix created the concept of published applications
Very effective in delivering results to our clients.
PROSCitrix is the gold standard for centralized application and desktop delivery to clients, regardless of client platform or deployment configuration.
CONSVery high cost, requires a large infrastructure investment. High learning curve if you want to be a citrix engineer.
Joel
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2019
Your desktop where you go
Your desktop with applications and files can be viewed from different computers. If you change your office to other place, you will not have to take the computer with you.
CONSYou have limited space because it must be shared with all employees and if there are many, the space will be small
David
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Citrix 7.x Virtual Apps and Desktops review
We are solving remote access issues due to the pandemic, but also for users to globally collaborate and share work loads. We are able to utilize a larger workforce to facilitate heavy client demands. We are also able to allow more employees the ability to work from home more effectively.
PROSMultifactor authentication, secure remote access using Citrix Gateway, controlled access to Desktops, servers, and applications. It is an invaluable product for any Enterprise.
CONSThe LTSR products don't support all platforms, which makes is difficult to stay on the same version when OS platforms are replaced. If the Citrix workspace application could be more platform supportable instead of needing different versions, would make the client experience easier and more efficient.
Reason for choosing Citrix DaaS
Best product on the market today. Citrix's support is outstanding.
Sergio
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A simplified technology world!
Its easy to use, it saves you a lot of money, time, space and maintenance. Perfect for multitasking schedules.
PROSThis is such a great VM software. By having the right software you are able to manage and process data even faster. The great qualities of this are: You have a powerful virtual machine to connect to from everywhere, anytime. By reducing the physical cost and maintenance you save a lot money, space and time. It is safe and any user you provide with access to it can easily connect to the virtual machine and do their job anytime.
CONSSometimes its a bit slow. But it TOTALLY will depend on the network traffic you are having. On the other hand when the network is working fine, you have the world right on your hands.
Stephanie
Hospitality, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2019
Citrix is a no go
Having access to all files from everyone within the company.
PROSI like that everything is stored in their system because it would come in handy if your computer crashes.
CONSIt makes everything else crash and is difficult to use.
Reasons for switching to Citrix DaaS
Company wide share access
Gabrielle
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
2
Reviewed December 2019
Efficient but needs improvements
I’ve been using this program for a few months but I have several suggestions for improvements. For what the program does, I feel that it is extremely useful. However, it’s a highly used application by thousands of our employees and could use a “tune up.” Glitchy programs should not exit in this day and age.
PROSThe best feature of this program is that it’s very secure. We use it for a wide range of sensitive customer related task. It keeps info obtained very safe. The apps are also very simple and can be altered if needed. Also, all programs have bright and colorful graphic designs and brands. I appreciate the amount of creativity that went into each logo.
CONSThis product is very glitchy. I use it to my virtual call center apps. At least once a week there is an issue with it loading. Additionally, there are lags in the software that have nothing to do with internet speed or access.
Alan
Marketing and Advertising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Truly The Best Virtual App/Desktop Available
I have realized that one of the best benefits of Citrix is that you can open a virtual desktop anywhere as long as you are using a secure network.
PROSThe most that I like most about Citrix is that it is really easy to use, there is no hassle to it as long as you pay attention to what you are supposed to be doing!
CONSTo be honest, there is nothing I can complain about Citrix. Integration to my jobs' software was real easy and smooth.
Felipe
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2019
Digital platform environment. Great for saving on licenses
We use it to access most of the company's systems, saving on individual licenses and PC maintenance, installation time and other services.
PROSThe fact of optimizing the space of the computer of each employee. Using a digital platform to access tools saves and optimizes maintenance service and new license purchases
CONSThe need to use the internet explorer browser to run the plugin turns out to be the downside of the service as this makes the process slow
Daniel
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2018
Very good solution in large environments.
Works well for deploying hole desktop sessions or specific applications.
PROSCitrix Xendesktop is a very reliable and feature rich software solution for medium to large environments. Very compatible with different hardware and environments. Can produce desktop sessions with very good performance.
CONSThis solution is not really suited for small deployments. Needs lots of administration. Needs specific training or skill set to administer.
Ahmed
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Easy, reliable and straight forward virtualization and remote access
Great positive experience.
PROSI have not used much virtualization before so this was kind of a new thing for me to be using on regular basis and I've been really empressed. The stability and speed of working with the remote desktop and the other ability to launch a specific app/service right up was very convenient and made it so much sense particularly from working at a remote location to ensure security.
CONSNothing that I can currently recall. May be as I dig deeper into it.
Shannon
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2021
Citrix Virtual Apps and Desktop
Overall, everything is in one place but it can glitch and fail a lot
PROSI like that Citrix allows me to add email, skype and virtual desktop. Its easy that everything is in one place.
CONSThe virtual desktop can take a long time to load, it also can fail frequently or requires a restart which then forces me to lose my work
Davide
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Almost perfect to work everywhere
Almost perfect. Reduce system slowdowns and the virtual desktop will be perfect
PROSYou can work wherever you are. An internet connection is sufficient. Your data are secure. Very easy to use.
CONSThe connection is not stable. Very often the work becomes too slow. Sometimes it is just impossible to work.
Maureen
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
Work Anywhere!
Positive experience; makes working remotely very easy.
PROSI love being able to access my work applications on the go- from my smartphone or a tablet. I was using a Surface, but it is no longer supported :(
CONSFrequent downloads for updates; discontinued support of Microsoft Surface....
Nataliya
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Citrix to the rescue
Overall this is a great backup for my other software
PROSI like how when EPIC is not working I can go through this software to access orient charts it’s like a backup
CONSIt takes awhile to log in through this software because it doesn’t automatically log me in like other software
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Used in my workplace - great product
No searching for things I use every day- Citrix is more like a one- stop shop
PROSI like the fact I can contain many other products aligned with Citrix in the same place....all my apps a my fingertips. Also great when I need to remote in to other users PC or reset passwords.
CONSSometimes apps within my desktop "catch all" don't work, and I have to find in Start menu and open them rather than thru Citrix
Greg
Public Safety, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
A Game Changer!
This software is amazing and has totally changed to way we do business because I now have access anywhere that I have internet
CONSAt time is seems to load a little slow but this may be my connection speed and not a software issue