About Nutickets

Nutickets is a cloud-based ticketing and events management solution for entertainment businesses, festival organizers, nonprofit organizations, event planners and other corporations that require event planning tools. Features of the platform include ticketing, eWallets, access control, seating reservations, virtual events management, product upselling, registration management, RFID technology and cashless payments.

With Nutickets, businesses in a variety of industries can plan in-person or virtual events, sell tickets from their website, upsell products and services and manage attendance and capacity in real time during the event. Users can create a branded online shop to sell event tickets and integrate the booking system into their existing b...


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Supported Operating System(s):

25 Reviews of Nutickets

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

February 2018

User Profile Picture

Gareth from Self-employed

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2018

Nutickets is very easy and efficient, for both the supplier and the consumer.

Pros

I find Nutickets to be an excellent and user-friendly platform for event ticket suppliers and buyers.

Cons

There is a booking fee that could alter a buyers opinion. There are also sometimes email issues restricting the sending/receiving of tickets.

Response from Nutickets

Replied March 2018

Hi Gareth, Thanks so much for your excellent, 5* review, your feedback is a great motivator for us to keep pushing the boundaries with our event tech! We're sorry to hear that you had some issues. Please message our customer support team and we'll show you how to hide the booking fee from your buyers and we'll also investigate the other issue you outlined. Kind Regards, The Nutickets Team

October 2020

Laura from Buds & Spawn

Company Size: 1 employee

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

Nutickets review

Pros

I've used Nutickets for a number of different projects over the last 4 years - from tiny gigs to 5k a night public events. It's coped with literally everything I've thrown at it, and when I've run into problems, the team have been really responsive and helped me sort it quickly. The NuEntry app is really solid.

Cons

It's really easy to use *once you know where everything is*! I do often spend quite a lot of time hunting for features that I know are there but can't remember which menu / page they can be found on. I'd like there to be the option to use different Stripe accounts for different events (rather than just one for the whole account) and I'd like there to be the option of ticket buyers to check out with Paypal (audience feedback)

Reasons for Choosing Nutickets

Price, range of features on the free account but ultimately it was the support at onboarding stage that persuaded the first team I was in to use it. I've then used it for every events project since!

Response from Nutickets

Replied November 2020

Hi Laura, thank you for the feedback, it's important to us. We have to agree having versatile payment options is important. As such, we've added the ability to use different Stripe accounts and made Apple, Google Pay options available at checkout (Paypal in the pipeline too). We'll keep you up to date!

June 2020

Jack from Inc & Co Group

Company Size: 11-50 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

June 2020

Good but support was not friendly

Less than average

Pros

The control and visibility of selling tickets from my website.

Cons

I called and talked to I believe the lead developer he was rushed and unfriendly. Enough said won't use it anymore!

May 2021

Kat from Ware Priory

Verified Reviewer

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Ticketing system for our Lido

Pros

I searched for a long time for a ticketing software that would work for our Lido. We needed the system to be able to accomodate season tickets, which a lot of alternatives couldnt handle. The website looks great and the content is reasonably easy to amend. The pricing was very competitive.

Cons

We have had a few issues since the launch of our new system, but the Nutickets team are always able to recitify them reasonably quickly. I would like to have a better editing tool on the webpage content. Its difficult to make content sit how i want it to without having some html knowledge.

Response from Nutickets

Replied May 2021

Hello Kat! Thank you for taking the time to write this review - we appreciate you giving us feedback on our product! I am happy to hear that you have been so happy with the software up to this point. As far as room for improvement - We have plans to make the page builder more user friendly and easier to edit. We'll definitely be in touch when we come to implement this to gather your feedback.

December 2016

Matt from The Majestic Theatre

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2016

Good customer service and an ever evolving product

Nutickets were an alternative software for our theater after find out-out that our present system didn't do what we required. After a few calls and chats with the team at nutickets we were up and running. We have been with them for 6 months now and our contact at nutickets does keep us in the loop and solves problems for us. The system is being upgraded constantly and improving all the time. There are a few functions that would be awesome to have and the team is trying hard to accommodate them. Great features: seating plans are brill as well as the front end that customers see. Tickets and apps work well in practice and generally, customers find the experience online easy. Features that require work: reporting is hard, especially when we're talking about box office splits and disbursements. Also, modifying tickets templates should be an option as well as reps for allocated events and better marketing tools. Finally, functionality to add or modify a range of events in one go rather than individually... That would be awesome! All in all its a great little system that is striving to be better all the time. The staff is friendly and helpful and the system works well. If you're planning on using it for lots of events like we do, make sure that you discuss how best to do it with your rep first... It'll reduce the time for your staff.

Pros

- It is robust enough for the general public to use with ease. - It is fit for purpose and offers a cool customer experience. - Some features like the app and scanner are excellent - customer service is good and their staff want to help

Cons

- The software lacks a controllable reporting feature. Most theaters do box office splits and disbursements and so there should be a way of inputting this and downloading reports to this effect. - The marketing features would be better if they were integrative with other products such as post planner. - A little more admin control over the system would be good, it is sometimes a little restrictive and prescriptive

Response from Nutickets

Replied December 2016

Thank you for your review Matt! We can only get better and feedback like yours is highly appreciated. We look forward to continue working and growing with you.