Recursive Labs

RATING:

5.0

(2)
Overview

About Recursive Labs

Recursive Labs offer co-browsing and video chat tools. Users can add them to websites or applications and customize them according to brand requirements. It caters to field service teams, remote insurance claims and video-enabled contact centers.

Recursive Labs Pricing

Priced per user, per month.

Free trial: 

Not Available

Free version: 

Not Available

Recursive Labs integration with other systems
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Recursive Labs Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Recursive Labs

2 Reviews

Denis

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Excellent app for ZenDesk

Very helpful support that cares

PROS

Easy to use for the customer and simple to operate

CONS

We only use it for the video sharing feature and it works great

Vendor Response

Thank you for taking the time to leave us a review! We love that our ZenDesk integration is a great fit for your team. We're always here to help. :)

Replied January 2023

Allison

Farming, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great Company to work with

We had great help implementing the software onto our website and any issues we had with that.

PROS

This product was great for us to connect with our customers and be able to see what they are seeing without being there in person

CONS

We have not had any issues with this product at all.

Vendor Response

Thank you so much for your review, Allison. We are thrilled to know that our product has helped your team engage with customers in new ways. We're always here to help!

Replied January 2023